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MyPerfectResume

4.6

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From the business

Your perfect job-winning resume awaits!

Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.


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MyPerfectResume Reviews Summary

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
565
quality
553
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Ronny in NY was wonderful!
February 10, 2020

Ronny in NY was wonderful! Even helped with a computer issue!

Date of experience: February 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We are always here for you, so if there’s anything else we can assist you with, just get in touch, Jonathan.

Ohio
1 review
1 helpful vote
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I'm so impressed with this platform
February 10, 2020

I'm so impressed with this platform. It really helps reduce stress and organize my thoughts. I love it. Thank you for making the renewal process so easy too. Alex

Date of experience: February 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your experience, Alex.

Washington
1 review
0 helpful votes
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User Friendly
February 10, 2020

It was great to have access to a site that could help me find just the right language to describe my experience!

Date of experience: February 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you detailing your satisfaction with our resume builder, Anne.

California
1 review
0 helpful votes
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It would have been nice to inform users that in order to have full access to resume before using program there is a charge.

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We are in fact free, Karina, for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.

Texas
1 review
0 helpful votes
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Easy to use & super helpful
February 10, 2020

Just graduated and MyPerfectResume made building and improving my resume so easy. I loved the insight and feedback on my resume. It helped me to tweak it even more into being the perfect resume for me. I feel so much more confident in my final resume.

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you detailing your satisfaction with our resume builder, Jasmine.

Australia
1 review
0 helpful votes
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I thought this was free, until to download my completed resume i'm expected to pay. There needs to be something on your page that states this is a paid service.

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Our site is free to use, Michelle. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!

Iowa
1 review
0 helpful votes
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I really like this website
February 10, 2020

I really like this website. It's quick and easy :)

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your experience, Savanna.

California
1 review
0 helpful votes
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Quick, easy and very helpful...
February 10, 2020

Quick, easy and very helpful... Just make sure to cancel your subscription after you download the resume if you do not plan to use the site for anything else.

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Your feedback is much appreciated, Bob!

Ohio
1 review
0 helpful votes
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Very easy, I loved that it gave me ideas of experiences and abilities to use according to me profession

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

It’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire, Kathleen.

Nevada
1 review
0 helpful votes
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It was easy to use and provided wonderful examples to start the thought process.

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Adam.

Wisconsin
1 review
0 helpful votes
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Great
February 10, 2020

Helped a lot had very good helpful points to add to my resume and great grammar for a great price

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you detailing your satisfaction with our services, Isaiah.

Virginia
1 review
1 helpful vote
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Great!
February 10, 2020
Updated review

Efficient, quick, easy to navigate website. Extremely helpful for people that do not know how to set up a professional resume!

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you detailing your satisfaction with our resume builder, Lynn.


Efficient, quick, easy to navigate website
February 11, 2020
Previous review

Efficient, quick, easy to navigate website. Extremely helpful for people that do not know how to set up a professional resume!

Date of experience: February 8, 2020
Wisconsin
1 review
0 helpful votes
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Deceptive
February 10, 2020

As other reviewers state, the service as advertised as free. Upon completion of resume, you will be charged 4$ to use the resume in any format outside of the website. This is not a one time charge, and will roll into a monthly subscription that costs 24.95. The cancellation process is 4 pages along, and involves scrolling to click the button to get to the next page. It will appear as though you have cancelled your account, but have not yet completed the cancellation until approximately 4 pages later. This is clearly a service one does not need to log into once completed, and I was fine paying the original 4 dollar fee to create a nice looking resume. However, the difficulty in originally cancelling my subscription and the lack of effort from their customer service makes me feel as though the practices used are intentionally deceptive.

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We are in fact free, Austin, for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.

As for the cancellation process, we offer multiple ways for our users to be able to canceled their accounts like, via phone, chat, email and self-cancellations.

We’d like to help you address your concern so you can have a great experience with us. Shortly, you will receive a direct message so we can look into what’s happening for you.

Massachusetts
1 review
0 helpful votes
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Straight To The Point
February 10, 2020

You feed the information and they do the work. Your experience is uplifting and informative. I was able tp feed my information and the site went Straight To The Point.

Date of experience: February 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you taking a moment to share your satisfaction with us, Julie.

Australia
1 review
0 helpful votes
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Google did not make it clear you had to pay for this service, infact it said it was free

Date of experience: February 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

You are able to download your CV in plain text, Libby. If you wish to download your CV using our copyrighted templates in PDF form or Word you must subscribe first.

Vermont
1 review
0 helpful votes
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I have been utilizing this service for sometime. Initially i used it as a quick and easy way to re write my resume. However I have had to continue using it anytime I need to update the slightest thing. For example my address. To summarize, I think the product is useful. But overpriced.

Date of experience: February 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Hall.

Utah
1 review
0 helpful votes
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Easy to use, but I wish I would have known cost options PRIOR to spending 2 hours building my resume.

Date of experience: February 7, 2020
Brandice W. — MyPerfectResume Rep
over a year old

Hi Paul,

We appreciate your feedback! The basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.

North Carolina
1 review
0 helpful votes
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Very pleased!
February 7, 2020

Very pleased! Made creating my resume much less stressful.

Date of experience: February 7, 2020
Brandice W. — MyPerfectResume Rep
over a year old

We're thrilled to hear it, Johnny! Thank you for sharing!

Michigan
1 review
0 helpful votes
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Way too expensive but a great tool for resume building.

Date of experience: February 7, 2020
Brandice W. — MyPerfectResume Rep
over a year old

Hi Chase,

We regret to hear that you find us to be expensive. Please know that we offer more than just a resume builder and that we have plans for every budget! At your earliest convenience, please contact us and one of our agents would be happy to help!

https://www.myperfectresume.com/contact-us

Virginia
1 review
0 helpful votes
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MyPerfectResume gave me a perfect resume!
February 10, 2020
Updated review

This site helped me create my resume with ease. Site is easy to navigate, excellent advice.

Date of experience: February 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

We appreciate you detailing your satisfaction with our resume builder, David!


This site helped me create my resume with ease
February 7, 2020
Previous review

This site helped me create my resume with ease. Site is easy to navigate, excellent advice.

Date of experience: February 7, 2020