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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Ronny in NY was wonderful! Even helped with a computer issue!
I'm so impressed with this platform. It really helps reduce stress and organize my thoughts. I love it. Thank you for making the renewal process so easy too. Alex
Thank you for sharing your experience, Alex.
It was great to have access to a site that could help me find just the right language to describe my experience!
We appreciate you detailing your satisfaction with our resume builder, Anne.
It would have been nice to inform users that in order to have full access to resume before using program there is a charge.
We are in fact free, Karina, for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.
Just graduated and MyPerfectResume made building and improving my resume so easy. I loved the insight and feedback on my resume. It helped me to tweak it even more into being the perfect resume for me. I feel so much more confident in my final resume.
We appreciate you detailing your satisfaction with our resume builder, Jasmine.
I thought this was free, until to download my completed resume i'm expected to pay. There needs to be something on your page that states this is a paid service.
Our site is free to use, Michelle. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
I really like this website. It's quick and easy :)
Thank you for sharing your experience, Savanna.
Quick, easy and very helpful... Just make sure to cancel your subscription after you download the resume if you do not plan to use the site for anything else.
Your feedback is much appreciated, Bob!
Very easy, I loved that it gave me ideas of experiences and abilities to use according to me profession
It’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire, Kathleen.
It was easy to use and provided wonderful examples to start the thought process.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Adam.
Helped a lot had very good helpful points to add to my resume and great grammar for a great price
We appreciate you detailing your satisfaction with our services, Isaiah.
Efficient, quick, easy to navigate website. Extremely helpful for people that do not know how to set up a professional resume!
We appreciate you detailing your satisfaction with our resume builder, Lynn.
Efficient, quick, easy to navigate website. Extremely helpful for people that do not know how to set up a professional resume!
As other reviewers state, the service as advertised as free. Upon completion of resume, you will be charged 4$ to use the resume in any format outside of the website. This is not a one time charge, and will roll into a monthly subscription that costs 24.95. The cancellation process is 4 pages along, and involves scrolling to click the button to get to the next page. It will appear as though you have cancelled your account, but have not yet completed the cancellation until approximately 4 pages later. This is clearly a service one does not need to log into once completed, and I was fine paying the original 4 dollar fee to create a nice looking resume. However, the difficulty in originally cancelling my subscription and the lack of effort from their customer service makes me feel as though the practices used are intentionally deceptive.
We are in fact free, Austin, for the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.
As for the cancellation process, we offer multiple ways for our users to be able to canceled their accounts like, via phone, chat, email and self-cancellations.
We’d like to help you address your concern so you can have a great experience with us. Shortly, you will receive a direct message so we can look into what’s happening for you.
You feed the information and they do the work. Your experience is uplifting and informative. I was able tp feed my information and the site went Straight To The Point.
We appreciate you taking a moment to share your satisfaction with us, Julie.
Google did not make it clear you had to pay for this service, infact it said it was free
You are able to download your CV in plain text, Libby. If you wish to download your CV using our copyrighted templates in PDF form or Word you must subscribe first.
I have been utilizing this service for sometime. Initially i used it as a quick and easy way to re write my resume. However I have had to continue using it anytime I need to update the slightest thing. For example my address. To summarize, I think the product is useful. But overpriced.
We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Hall.
Easy to use, but I wish I would have known cost options PRIOR to spending 2 hours building my resume.
Hi Paul,
We appreciate your feedback! The basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
Very pleased! Made creating my resume much less stressful.
We're thrilled to hear it, Johnny! Thank you for sharing!
Way too expensive but a great tool for resume building.
Hi Chase,
We regret to hear that you find us to be expensive. Please know that we offer more than just a resume builder and that we have plans for every budget! At your earliest convenience, please contact us and one of our agents would be happy to help!
https://www.myperfectresume.com/contact-us
This site helped me create my resume with ease. Site is easy to navigate, excellent advice.
We appreciate you detailing your satisfaction with our resume builder, David!
This site helped me create my resume with ease. Site is easy to navigate, excellent advice.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to [email protected]. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: [email protected] Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: [email protected] Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.


We are always here for you, so if there’s anything else we can assist you with, just get in touch, Jonathan.