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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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Applied my resume 2 several job sights. I was receiving responses within 20 minutes.
I was overcharged but customer service has pledged to reimburse me. I will be happy once it's actually happened.
Hello,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or frustration you've experienced regarding our pricing structure. At MyPerfectResume, we strive to be completely transparent about our services and costs.
You can find full details about our pricing and service options on our Resume Writing Services page here: https://www.myperfectresume.com/pricing. This includes information about our 14-day premium access trial and all subsequent subscription options.
If you have any specific questions about your account or would like further clarification about our services, please don't hesitate to contact our support team directly at [email protected]. We're here to help and want to ensure you have all the information you need to make the best decision for your career needs.
We truly appreciate you bringing this to our attention, as feedback like yours helps us improve how we communicate with all our customers. Thank you for giving us the opportunity to address your concerns.
Best regards,
Customer Support Team.
I love this app. It helped me build a great resume. I highly recommend this site for your resume needs
Hello,
We are truly grateful for your kind words regarding our app. We are delighted to know that our tools helped you build the best version of your resume and that you highly recommend our site, as we strive to provide professional and effective resources for all our users.
It is rewarding for us to hear that our service has met your expectations and is supporting your career journey. We are committed to maintaining these high standards to ensure your professional documents accurately reflect your potential and goals.
Best regards,
Customer Service Team.
Needed a quick and easy to use Cover Letter template... for my dream job.
Saw it, downloaded it, used it, and got the job!
Thank you!
Hello,
We are truly grateful for your wonderful feedback regarding our platform. We are absolutely delighted to know that our cover letter templates helped you secure your dream job, as providing professional and effective tools for our users is our greatest priority. We are committed to maintaining these high standards to ensure all our users can achieve their professional goals quickly and easily. We wish you the very best of luck and great success in your new position!
Best regards,
Customer Service Team
Hello,
We are truly grateful for your outstanding feedback regarding our service. We are pleased to know that you found our wide variety of templates helpful and that your experience has been very good, as we strive to provide professional and versatile tools for all our users. We are committed to maintaining these high standards to ensure your professional journey remains successful.
Best regards,
Customer Service Team.
I got a professional resume in a few minutes!
Thank you to the team of MyPerfectResume
Hello,
Thank you for the five-star rating and fantastic review! It brings us great pleasure to know we were able to help you create a professional resume swiftly. We strive to provide accessible and reliable services for our customers. We wish you all the best.
Thank you again,
Customer Service Team.
Absolutely great to use, very user friendly and straight forward
Hello,
We appreciate you for your five-star rating and utilizing our service. We're thrilled that you found our platform to be beneficial, user-friendly, and clear. Our goal is to provide an easy and efficient experience. Satisfied customers truly brighten our day!
All the best,
Customer Service Team.
MyPerfectResume allowed me to update my resume twice and able to advance internally with my company. I know where to turn if I need assistance with a resume update and will gladly renew my subscription to this valued service if the need arises.
Hello,
Thank you for your generous feedback in this five-star review! We’re pleased to learn that our service helped you refine your resume and contributed to your internal advancement. Congratulations on this exciting progress in your career. We wish you continued success in all your professional endeavors. We look forward to supporting you again in the future.
Warm regards,
Customer Service Team.
Very helpful with building a resume and very easy to cancel subscription when needed 🙂
Hello,
Thank you for entrusting us with crafting your resume and sharing your review. It's great you found our service to be beneficial and that managing your subscription was a smooth process. Our goal is to provide a convenient and user-friendly experience for our customers.
Thank you for your time,
Customer Service Team.
I am a wordsmith and former English major and even I hate resumes (probably because I majored in English lol)... but the AI tools really help!
Hello,
Thank you for dedicating your time to leave us a feedback and five-star rating! We're delighted that our AI tool helped make the resume writing process more manageable. It's fantastic that our platform was able to simplify the experience while still maintaining quality and professionalism. Our goal is to provide our users with a seamless experience.
Best regards,
Customer Service Team.
Great site, very helpful, it helped my boyfriend and I to get great jobs with the resumes we made.
Hello,
Thank you for your five-star rating and choosing our platform. It's wonderful that MyPerfectResume was helpful and supported you in securing great opportunities with the resumes you created. We're honored to have been part of your professional advancement journey. We sincerely appreciate your trust and wish you continued growth and accomplishments in your new position.
All the best,
Customer Service Team.
Difficult to add or change. Still not happy. Its not complete and will not let me move forward.
Hello,
Thank you for taking the time to leave us a review. We apologize for any frustration you may have encountered with our service. We’d like to understand your experience better and provide the proper assistance. Please reach out to us at [email protected].
We would greatly appreciate your detailed feedback as it would help us identify and address any issues. We are certainly committed to ensure that you receive the excellent customer service we pride ourselves on.
Thank you again,
Customer Service Team.
Excellent -- got the job just in 3 hours -- 1st chosen from 15 candidates with the resume made.
Hello,
Thank you for entrusting us with your career journey and for sharing your delightful experience! We're thrilled that our platform supported you in creating a resume. We strive to empower our users and be a resource as you pursue your professional goals. Best of luck in your new role.
Warm regards,
Customer Service Team.
My perfect resumes offers a great, easy, way to make stunning resumes. Thanks
Hello,
Thank you so much for your kind words and for trusting us with such an important step in your career journey. We're thrilled to hear our service made the process easy and helped you create resumes. Always feel free to reach out if you need further guidance, we're here to support you all the way!
Best regards,
Customer Service Team.
Quality product with lots of customization and helpful advice. Quick and easy to use
Hello,
Thank you for your thoughtful and encouraging feedback. We're delighted to hear our customized approach made the process smooth and practical for you, and we truly appreciate your trust in our support. We look forward to continuing to assist you confidently on your journey!
Warm regards,
Customer Service Team.
I was genuinely impressed by how effortlessly this site helped me build a polished, LinkedIn‑ready resume. It gave me a bold, confident profile summary that actually captures who I am professionally—no filler, no generic buzzwords. Even better, it generated industry‑specific skills, descriptions, and responsibilities that made each role feel sharp, relevant, and marketable. Instead of guessing what employers want to see, I had clear, targeted language at my fingertips. I can create multiple versions of my resume for different job applications, switch between templates, and customize the design to match my style or a company's expectations. It felt like having a personal resume strategist in my pocket, making the whole process faster, cleaner, and a lot more exciting.
Hello,
Thank you so much for your kind words. We’re thrilled to hear that the platform gave you the confidence and clarity you deserved to showcase your professional story. Empowering moments like yours inspire us to keep refining what we offer to others on their career journeys. Please never hesitate to reach out if you want to explore even more ways to tailor your job search or resumes!
Best regards,
Customer Service Team.
Great format and very easy to tailor to my needs. I loved the process --- and loved my resume 😁😁😁... PJS
Hello,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that the process was smooth and your resume turned out just the way you wanted. Wishing you all the best in your next career steps!
Kind regards,
Customer Service Team.
I really enjoyed it except I had to sign up. Why can't I just pay for the resume without having to sign up and then cancel.
Hello,
Thank you so much for taking the time to leave us a review. We appreciate your honest feedback and understand how having to sign up before purchasing might feel inconvenient. If you’d like to download, email, or print your resume using our professional templates in PDF or Word format, a subscription is required. We offer a 14-day trial so you can explore those features during these days, at a low cost. Thank you for sharing your thoughts and we're here to help you if you need further support!
Best regards,
Customer Service Team
I just started looking for a job after 4 years and this site really made it seamless and easy to use. Although I didn't get any interviews out of the short stint I used your site when I start looking for jobs again I will definitely be using your site again.
Hello,
Thank you so much for taking the time to leave us a review. It's wonderful to hear our platform has made your job search easier, especially stepping back into one after some time away. We’re here to support you every step of the way if you need any further assistance.
Best regards,
Customer Service Team.
This worked great and really helped. I'm just on a budget trying to find a new job. I would totally recommend and use Perfect resume again.
Hello,
Thank you for your recommendation and kind words. We’re pleased to hear that you enjoyed using our service, and we truly appreciate your honesty regarding pricing.
My Perfect Resume services are offered on a subscription basis to ensure ongoing access and support, including professional CV and cover letter templates, AI-powered content suggestions, and formatting tools compliant with applicant tracking systems. At the same time, we understand that budgeting for a subscription can be challenging and that financial priorities may change unexpectedly. That’s why we’re constantly working to improve our offering and provide the best possible value.
We're here to help, so if you have any questions or need further assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. Looking forward to assisting you again whenever you need, and we wish all the best in your future endeavors!
Customer Service Team.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for sharing your awesome results with us. We are grateful to know that after applying your resume to several job sites, you began receiving responses within 20 minutes, as we are committed to providing highly effective tools for all our users. It is rewarding for us to see our platform contribute so quickly and positively to your professional journey.
Best regards,
Customer Service Team.