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MyLostPetAlert Reviews Summary
MyLostPetAlert has a rating of 4.3 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyLostPetAlert most frequently mention great service and social media. MyLostPetAlert ranks 4th among Lost Pet sites.
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You so prompt and covered everyone that could help us! We want to thank you for your help! I would recommend anyone to use your site.
Just was recommended to this from someone who saw my Craigslist ad thank you praying as very upset today my cats gone a week today Phoenix come home safely
After four days of wondering, our indoor cat was found a few houses down. I know these alerts, emails, and apps help bring our pets home. THanks for all you do at MyLostPetAlert! (The reading that was suggested helped tremendously... is said that generally, indoor cats, if found, will be found within a 5 house radius - once I read that I refocused my efforts on my immediate area and even though it had been over 4 full days - he was found only two houses away!)
Help bring Fiona home! 4 yr old female. Grey and tan. Long hair. Groomed like a lion right now. Last seen on Shelby road near boardman soccer fields last seen July 1st. She is very missed. *******727. Large cash reward
This party informed me that the most expensive package would phone message 1000 homes with a prerecorded message homes within a five mile radius. To my horror, when I received the list of numbers and addresses I looked up 30 on mapquest that were greater than 20 miles away. When I attempted to follow up I was told I was in error. I asked if they would scrutinize the list properly and provide the missing calls and they insisted I was wrong. My card was billed nonetheless. Horrific under terrifying circumstances.
MyLostPerAlert makes robocalls without permission and without asking if recipient would like to participate. This is rude and unacceptable behavior, and not likely to get cooperation from randomly-called people. Report telemarketing robocalls to FCC and FTC Do-Not-Call list.
Apologies, but due to the purely informational nature of our calls and strict adherence to robocall best practices, our calls are completely legal in all states and permissible by FTC/FCC organizations. You can read more about this here:
https://www.ftc.gov/tips-advice/business-center/guidance/qa-telemarketers-sellers-about-dnc-provisions-tsr#exemptorgs
In addition, our lost pet phone calls are not random, but are made in a small radius around where the pet was last seen. This is your neighbor that is missing a family member. Calls like ours help pets return home safely every day, so we do appreciate those that take a moment to listen - it's the nice thing to do!
Being generally new to the area I would never have been able to reach out to all the people and places you did to help get my fur babies home. Thank you and keep up the awesome job.
They sent a flier I made in their site to local humane societies and vets, how awesome is that? And it was free. Although my cat came home, I felt that this site was VERY helpful.
This is a very great site to use. I highly recommend it. Especially if you don't really have the transportation needed to get out and search.
Less than 24 hours my girl LILO was returned to me by a kind family a half a mile away from her home. I asked the nice lady how she knew LILO was missing and how to find me she replied, Facebook and lost pet alert were the ways she was able to contact. I highly recommend this site and its well worth the money. Not only is my dog a member of my family but is also my best friend so sites like these are a wonderful Rescource to the community. Thank you and a very special thank you to the kind family that helped LILO come home.
There are no words that can adequately describe despair. My small dog got out of the car with stealth in an industrial area with amazing traffic. It was comforting to have a site like ths one to know there is slight hope of seeing your loved one once again.
Thank you!
I like the ease of the website and loved the fliers. I printed the flyer out to post in my neighborhood and received a call immediately
I really appreciate the free services and we got you sweet kitty back thank you
This is a service that can assist you in sending out alerts to vets and the community while you are searching for your lost pet. They are excellent I hope you never loose a pet however if you find yourself in that situation. I would highly recommend reaching out to this group for assistance.
Within a day the local shelters were contacted by fax and I received a call to where he was (local PD office). Great service!
I had a really nice experience with my lost pet alert. They helped in the search of my pet cockatiel baby. Every little bit helps to get the word out. Thank you again for your help :)
Im happy i had help find my dog, she means the world to me and is my emotional support dog for my anxiety and depression.
It's a great feeling knowing there are sites like this to help us. Thank you for all you do!
From the business
The #1 Pet Recovery service - we can fax flyers, advertise on Facebook, and even robocall 1000's of neighbors! Click to learn more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Deborah,
I apologize for your stressful experience as certainly this is not the time to feel like we're not notifying the right people about your missing pet. I've looked over the conversation you had with our support over Live Chat and you didn't really give us a chance to resolve your complaint or for someone else to analyze and get back to you per your request (this review was made the same day).
In any case, I have scrutinized the phone calls myself and have come to the same conclusion as the support agent you spoke with, but I may understand why you were insistent that many of the calls were outside of your area. While it is a fact that all of homes in the list are within a 5 mile RADIUS, the DRIVING distance for some of them is upwards of 20 miles simply because of the surrounding terrain - your location is at the north west tip of El Dorado (a low population area) and there is another community not far to the north separated only by sand/desert - because the two areas are reached by a connecting highway located far to the east you're seeing a driving distance that is much higher than the actual distance between two points. Considering your lost pet is a BIRD, it seems reasonable that they could travel to this area.
When we do a pet alert we start with the closest homes to where your pet went missing and then work in a radius outwards using exact GPS coordinates matched against home addresses - there is almost never a reason to do an alert based around zip code, and with the largest $219 package in a low population area that may mean it extends to another town/area. I don't see anything wrong with the alert we did for your bird "Greynee", but I will be emailing you directly to discuss this further.