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MyLife

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MyLife

1.6
mylife.com

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MyLife Reviews Summary

The company's reputation is significantly marred by customer complaints regarding unauthorized charges, inaccurate information, and a perceived lack of transparency. Many users express frustration over subscription practices and the difficulty in canceling services, often leading to unexpected financial losses. Concerns about data privacy and the reliability of the information provided are prevalent, with numerous reports of outdated or erroneous records. While a few customers found initial engagement promising, the overwhelming sentiment reflects dissatisfaction with customer support and a belief that the service operates unethically, prompting warnings against using the platform.

This summary is generated by AI, based on text from customer reviews

service
48
value
51
shipping
22
returns
31
quality
47

We monitor reviews for authenticity

New York
4 reviews
65 helpful votes
Follow Giovanni S.
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If you'd conduct a preliminary search online with this site, as I just have, you'll see how derogatory the information will be about you.

MyLife said I have:
Arrest or Criminal Records I do not.
Lawsuits, Liens or Bankruptcies I do not... and that I MAY have committed Sexual Offenses I have not, never. But at this stage, after all the derogatory assertions, you'd easily have to believe this too.

MyLife is a complete falsehood. It engages in this adulterated behavior simply to extort. I have done nothing wrong, I have nothing to hide, and these a-holes will rot in the ashes of the despicables before I pay them one cent.

Date of experience: October 29, 2018
Wisconsin
1 review
8 helpful votes
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RIP off!, I paid for one month to try and find a long lost relative after his father died. What this page showed me was all crap. Most of it was not even accurate. When I tried to see beyond the contact information, it took forever to download and then when it was done, it told me I had to pay to see it! I already paid! I called to find out what was up. She told me that for what I paid, I got unlimited BASIC background check and 1 complete background check that was supposed to include everything, from social media accounts to criminal records. It kept trying to charge me for the ONE I tried to get. She said she would email me the background check. Same thing. Downloads and takes me to pay page! Not to mention that I had already called a week ago to make sure it wouldnt automatically renew and they assured me they would cancel the auto renew... looked today, still set to renew. This is a complete scam. I looked at MY basic info and I found out I am an African american Jewish woman that makes $30,000 a year. I am a white, atheist, that is a stay at home mother... BIG MISTAKES. DO NOT GUVE THIS SITE YOUR MONEY!

Date of experience: October 9, 2018
Alabama
1 review
10 helpful votes
Follow Charlene V.
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Total Scam
September 26, 2018

I paid to receive a background check and was unwittingly signed up to MyLife monthly subscription of $15.95. When I noticed it on my credit card, I call the number and requested a refund and to cancel my account. I was told it would be cancelled and a credit received. This month another charge of $15.95 appeared on my account. This time I emailed them so I have something in writing.
There should be a class action lawsuit!

Date of experience: September 26, 2018
Texas
45 reviews
179 helpful votes
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Horrible site
September 24, 2018

Like most of the so call background check there are errors. So many in fact this site is worthless and for the fees charged a scam. I did a check on my oldest son for example and it has his and martial status totally wrong. My report was not any better except my race was correct, however most of the rest the data was wrong, wrong, wrong. Save your money for better things than this site.

Date of experience: September 24, 2018
Georgia
1 review
8 helpful votes
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Horrible Site
September 24, 2018

Aside from it being a scam, anyone can change your info like party affiliation, income, job history, net worth and so on. Anyone. Also, anyone can write reviews about you. I found out about mylife.com because a family member from a side of the family who no longer speaks to me wrote an anonymous "review" about me calling me names and mylife was kind enough to spam email me telling me. Mylife records who searched for you, so I was easily able to deduce the person who wrote all the harassing reviews.

I followed these steps and was able to get my "profile" permantely removed within a couple of minutes.

1. Visit your profile on MyLife.
2. Click on "Yes, this is me!"
3. Continue through the claiming process, removing personal information to the greatest extent possible, and using your disposable email.
4. Call MyLife customer support at *******900 and tell them that you'd like to delete your profile

Again, the fact that anyone can just change all your information about you then leave harrasing reviews should be enough to shut this crap site down. But if you want to delete your profile, follow the steps above. It did work for me.

Date of experience: September 23, 2018
Florida
1 review
7 helpful votes
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You get all these "come-on" phrases: find out who has been searching for you. You have a criminal record. Ha ha. This is all crap. The job data, family data etc on me was almost entirely wrong. The criminal record turned out to be a 25 year old traffic ticket, and they way overstated the number of people looking for me.
Don't waste your money or your time with this.

Date of experience: September 17, 2018
Colorado
1 review
10 helpful votes
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Absolutely the worst
September 14, 2018

I looked up and searched my name and "somehow" on was on Mylife and my name with a picture was there. Not a picture I wanted, an old outdated one. My salary was way off and just anyone could search me. I was amazed that this site never asked my permission and stated my false salary and net worth so anyone I know could read this. This is pathetic. I hope this site gets completely shut down and they go out of business. It should not be that easy to type someone's name and find false salary information and a picture you don't want.

Date of experience: September 13, 2018
Connecticut
1 review
9 helpful votes
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Reputation EXTORTIONIST!
September 2, 2018

https://youtu.be/gn9LPtw2198. WATCH this video. It explains very quickly what Tinsley and Mylife is all about!

Date of experience: September 2, 2018
Texas
1 review
14 helpful votes
Follow Gabriela A.
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This company harassed me for a while with threats that "someone is looking for your" -- and when I saw my profile on their site I was appalled at all the incongruences. I called them, yelled at them, and they promised to remove the false info posted under my full name. I still feel I deserve compensation for the stress they caused me...

Date of experience: August 9, 2018
Arizona
1 review
9 helpful votes
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Scammers
July 28, 2018

I only wanted ONE report on someone so I paid for the ONE MONTH subscription. After I paid it said the subscription would be renewed automatically unless I called to cancel before the expiration date. I right away emailed them and demanded they cancel my account or I would let my credit card know to refuse to pay. They said they would cancel account. We'll see if they make good on their promise.

Date of experience: July 28, 2018
Georgia
1 review
6 helpful votes
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Awful
July 19, 2018

I used this website and the info on here is so outdated. I looked myself up and it said I drove a car I had 10 years ago. $21 paid for nothing.

Date of experience: July 18, 2018
Pennsylvania
1 review
6 helpful votes
Follow alice b.
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While looking up another person I typed in my own name. More than half of info was wrong. I would not use MyLife yet alone pay for it. Don't know where they get their info but needs work. Wrong relatives, wrong income, wrong addresses, etc.

Date of experience: July 16, 2018
District of Columbia
1 review
15 helpful votes
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Scam experts
June 28, 2018

Interestingly enough, Mylife.com report my employment in Public Safety, but their sights says there's an arrest record... hum. They want me to pay to fix this mess.
Needless to say, I have filed a complaint with the Federal Trade Commission.

Date of experience: June 28, 2018
Texas
10 reviews
57 helpful votes
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I have personally never seen a website anywhere get this much overwhelmingly negative feedback. 166 out of the 173 reviews here are 1 star reviews, and the higher ratings seemingly being mistakes, plus another website where they have nothing but (150) 1 star reviews.

That is because the website is a scam that can destroy the lives of people who aren't even paying. They add false information about people and try to get them to pay money to see it. Of course, they charge you much more and just about all the information is fake so why bother?

Date of experience: June 19, 2018
California
3 reviews
21 helpful votes
Follow Ester A.
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Should be illegal.
June 20, 2018

I searched my name and it came back that I have a criminal record, I got one traffic ticket over 8 tears ago( infraction). This affects my business because people look you up and will not pay to get full report, they just assume the information is correct.

Date of experience: June 19, 2018
Mississippi
3 reviews
77 helpful votes
Follow Katrina H.
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I Strongly! Encourage each of you to go to Mylife.com and search yourself! They are telling the public that folks "might" have CRIMINAL records "might" be sex offenders..."might " have bankruptcy, liens ect... but Mylife KNOWS you dont! So when you see your own you call them because, man... this was upsetting, and they tell you that you can PAY to become a member and control what the public sees... but you never gave them permission to use you on this site... they told my birthday, where I live, and knowingly told lies that as a Certified Medical Assistant could cast shadow on my reputation. Turns out they KNOW what they're doing is WRONG! THEY HAVE TO REMOVE YOU FROM THEIR SITE! GOOGLE THE STEPS AND e-mail them they say it takes 7/10 business days... I told them I am contacting a lawyer... mine was pulled off the very next day. Anybody wanna check into CLASS ACTION?

Date of experience: June 18, 2018
Oklahoma
18 reviews
45 helpful votes
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This site, as I view it, serves no purpose, except to provide a lot of false information about people.

Date of experience: June 13, 2018
Massachusetts
1 review
5 helpful votes
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SCAMMERS!
June 5, 2018

I siged up for 1 month and they charged $20.95
I ran a check but it didn't show the information I needed to see. It kept asking for another $14.95, so I figured in for a dime in for a dollar and paid again. I still couldn't see everything and when I tried to click it to look they wanted more $$. I called to see if I was doing something wrong and the guy said that I already ran 1 check and that was all you can get for a month. I had to argue to have him say I'd be refunded both charges. First he said there was only 1 charge and he would refund it. After going back and forth for a few minutes he said one was already refunded. I asked how that happened since I had only spoken to him and he said there weren't 2 charges originally. Lots of backpaddeling on his part, and with his accent I was having a hard time understanding him. I think he finally agreed to refund both charges to me, but don't have a good feeling about it. I notified my bank about the fraudulent charges to be on record that I tried to get the company to refund me within a few minutes of when they hit my account for the 2 charges. SCCAMMERS!

Date of experience: June 5, 2018
Texas
1 review
6 helpful votes
Follow Agnieszka R.
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It is such a scum!
May 30, 2018

It looks like they get personal informations from internet that everyone can access. In addition, there are information that are not even the truth. My statement is based on checking myself and my brother. I am surprised that they still exist?

Date of experience: May 29, 2018
District of Columbia
1 review
12 helpful votes
Follow Sarah S.
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Horrible site. Damages relationships. This site will be sued and wind up in bankruptcy... I have no doubts. It preys on individuals desperate to correct lies published about them.
GIVE IT NO CREDIT.

Date of experience: May 21, 2018

From the business

Background Report, Get contact info & detailed background reports on anyone today at MyLife; Search others now or check & edit your own background report


mylife.com
Founded in 2002
Los Angeles, CA, United States