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The company's reputation is significantly marred by customer complaints regarding unauthorized charges, inaccurate information, and a perceived lack of transparency. Many users express frustration over subscription practices and the difficulty in canceling services, often leading to unexpected financial losses. Concerns about data privacy and the reliability of the information provided are prevalent, with numerous reports of outdated or erroneous records. While a few customers found initial engagement promising, the overwhelming sentiment reflects dissatisfaction with customer support and a belief that the service operates unethically, prompting warnings against using the platform.
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If there was a NO STAR rating option, customer service representative LOVIE would get it. The worst experience speaking with Lovie. She rushed though the conversation, didn't seem interested in helping resolve my issue and hung up on me.
If anyone gets Lovie on the phone, disconnect and call back MyLife.com.
This company offers $2.00 trial for a week, so i did it, now my credit card statement shows a $15.00 and $27.00 fee for other parts I did not ask for and also shows the $1.00 fees twice and they will not refund those charges so i am putting a stop on payment through the card company, this company for that price did not even have phone numbers,"THEY SUCK"
A background check was being ran on me for my new job. I wanted to see what they were seeing about me. I knew I had nothing too bad in my past, but I was still curious. So, when mylife.com popped up while on another site I thought I would just check it out for the trial period with the option to cancel before the monthly billing was charged to my account. Well, that didn't happen. They charged my account the monthly premium early by 3 days and then on 4/27 they took it upon themselves to upgrade my account and charge me an additional fee for that. When I called to tell them that this charge was unauthorized, she argued with me. When I asked if I could talk to a supervisor, she asked me " for what" then said that there were no supervisors there, and she would just credit my account for both charges. (I had only asked for the second one.) However, the moment I hung up, I checked my account and she had not credited my account twice, she had debited it two more times on top of the first two. When I called back and talked to a male, he said that he didn't have those charges on his side... they laughed and drained my bank account.
I have asked this so called company a few years ago to permanently remove my information their site. They did, however, within a few months it was back. I emailed them, they said in the email it would be taken down within 48 hours (ish). It was, but within a week it was back again.
I called them, again just today. The person that I spoke to was snotty especially when I asked them who the h**l they think they are putting my information out there without my permission. He threatened to hang up on my for my h**l word and I told him hang up on me and you will hear from my lawyer. I asked the person what their last name was and he said we do not give out that information, yet they have NO problem putting out mine!
The information on me, like many people here said, is not accurate, which in a way is a good thing, since it is out there without my permission.
If you look at their site, they will offer to take it down for a fee. Sounds like a scam to me since I never signed up for it, never became a member much less a paying member.
Sites like these who just use your information without your consent, then want to charge you a fee to take it down should be shut down.
If my "page" comes back, they will hear from my lawyer.
Listed people I don't even know as family, indicated I had a bad reputation but I have never been arrested, haven't had a traffic ticket in many years, have 4 masters degrees. Said I was worth over 69,000 but I'm not, I dont' own anything, everything is in someone else's name. This misinformation is just a gimmick, and all that report running is probably just stealing information off your computer, which recently I formatted anyway, so there wasn't anything to get but facebook. Lol They need to be removed.
I checked this idiot nonsensical site. As Dale Williams age 67 - that IS ALL they got right. The rest is fabricated lies, especially so called criminal records and aliases. I defy this pathological lying human filth to bring civil action against me. They don't have the balls. Granpabassmike1951 at gmail.com
My son is listed at his last two addresses as if he was two different people. His reputations scores in the two cities differed by 2 points. Interesting?
There is so much incorrect info on my report its sad. And my wife's is very inaccurate also. Wrong relatives. People I don't even know and that's just an example of the misleading information.
MyLife pretends to have legitimate information about an individual. Once you sign up (which requires automatic monthly renewals of $10.95), you will see your own information, but you cannot correct any negative and erroneous items they have supposedly picked up somewhere. It's a total scam to get you to spend $ and receive nothing in return. Their assigned "reputation score" went from 4.3 to 1.4 in just one month! That's how they get you interested in finding out what they're about. They also try to hook you in by telling you how many people have been looking at your information, although you will never find out specifically who they are - even with the "subscription." Please don't fall for this!
Mylife shows my X husbands new wife as my family or relative, a rental property I own in another town as my home address, and insinuates I have criminal (* alarming word) OR civil court records. I have no criminal record, ever! As a landlord I have taken people to court, but mylife includes that against My reputation score?! Of course their business phone number doesn't work. To complain or correct I would have to pay them. Others complain once they have your cc info. They don't cancel subscriptions, continue monthly charges, so I won't fall for that = apparently there is No recourse against mylife who is putting out false information?! What a hoax!
Information truly wrong. Claims I have unknown criminal record in a town I was not living in. Has family members as people that bought my house. Worse part, I canceled days after first month started. 3 weeks later auto renewals started coming in. I called again. Said they canceled, was rude and spoke Eastern accent with broken English. I ask for a confirmation email but never got it. When I checked where their website had a place for their email, it was blank. Of course! They also could NOT CORRECT wrong info. Reporting to FB and BBB is what we all need to do. Took advantage of this Senior. Screw me once, shame on you. Screw me twice... not... my turn.
We used MyLife to check the background of our tenant. It didn't reveal much, almost everything says: information not available.
I then tried to search for myself and... couldn't find anything about me! As if I didn't exist or was invisible, yet I am very present on social media and the internet in general. Also, they automatically charged me for a second month, even though I had subscirbed for one month only. When I called to cancel, they said it couldn't be refunded. What a waste of money and time. Stay away.
Was bored this morning so messing on computer and looked up family members names holy smokes my lord they were all wrong! Birth dates address citys spelling of names What a mess glad i never signed up for this site and after reading reviews i am super glad! Wont even bother with this site again nothing is correct? Beware stay away!
You put callers on hold for 30+ minutes and then hang up? You never respond to email requests either? WTF. There really must be a good reason why you make it so impossible to keep private information private.
I checked my profile on MyLife. I was surprised by the low reputation score it was carrying for me, so I dug a bit deeper. These are the errors I found in only a quick 30-second perusal:
Incorrect Address
Incorrect Phone Number
Incorrect value of house - I have two, the lesser of which is worth double and a half the value shown
People with whom I associate - did not recognize most of the names
Neighbors - one neighbor was listed three times--slightly different versions of her name--and each listing had a different reputation score
Report showed a criminal record or violation--I could not see specifics--when none exists
When I called to attempt to correct the errors (I used phone option 3), I was told I was 23rd in line to speak to someone. I have a feeling it will be a waste of time, but I will try to correct the record in some way. In the meanwhile, I can only hope that anyone who wants info on me will be intelligent enough to know better than to use this worthless excuse for a service.
Waste of money. I was looking up info on a lost relative. Paid the one month price. I found more info on this person on other sites for free. Wish I had looked up reviews before purchasing. Total waste of time and money.
POOR SERVICE!
I requested the subscription end, another draft was taken out of my account
When I called, I waited on hold for over 30 MINUTES only to be hung up on! I can't get anyone via email OR anyone on the phone.
This business is run POORLY and I see it as a scam, because once you sign up you can't reach anyone to cancel it properly or AT ALL!
They make other charges on your credit card and then disconnect when you call their numbers to cancel (after holding for ~30 minutes giving constant updates on your number in the queue and random estimates on time to reach a person).
Quite a slick operation.
Signed on for a $1 trial membership. Next thing my credit card is getting dinged $14. Cant get deactivate account online, need to call phone number that no one answers
Answer: MyLife has a "bad reputation" for charging customers after the 7-day trial even after you cancel your membership. It's a scam site.
Answer: It's called extortion. I, too, marvel that it still exists. Where are consumer protections? Unless it is so discredited that prospective employers just ignore it. Who would pay the exorbitant price for it, anyway? It has duped a lot of people, it appears and, for that reason, it should be put out of business. I just tweaked them with an email. Let's see how low my integrity "rating" goes down with its current 4.0, which in and of itself is a joke.
Answer: Don't bother, they will not honor the request! Create your own spam filter so they are not displayed in your inbox. If you really care, forward them to the spam dept. of your ISP. If enough people do that they will die out thru attrition. They have an $800 million judgement against them and will be forced into bankruptcy soon. Problem is they just rename the site and start again in another state. Takes being chased down and prosecuted to death state by state. Such is our wonderful legal system of loop holes letting these businesses exist and operate while simultaneously being prosecuted in another jurisdiction. Makes no sense to anybody but the scam artists and state legislatures on the take $$$$
Answer: Goodluck. It's a scam this site is completely bogus as not worth a second thought
Answer: Sadly, just like a famous rock star once said: "only the good die young"
Answer: Because it's fraud and once they get your account number they just charge whatever they feel like to your account without letting you know.
Answer: You have to contact them via email and request removal. It takes a few days. Copy the URL and reference it in your email. Google: how to delete your name from MY LIFE and follow the instructions.
Answer: Goodluck. It's a scam this site is completely bogus as not worth a second thought
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