MYKAReviews 579

These people should be wildly ashamed. Their ad popped up on Facebook yesterday & I took a look. I was shocked to see that they have totally ripped off the designs of www.poshtottydesigns.com from whom I started buying personalised jewellery about 15 years ago. Virtually every piece of jewellery I see on the "My Name Necklace" site is a knock-off of a piece from Posh Totty. Very low-life business ethics, in my opinion. My advice? Go with the originals... avoid the copycats.

I ordered a necklace and a ring. I finished my order at 7:53 pm, when it was almost 10pm I sent them an email asking to add my son's DOB on the ring. After that I kept looking at the website for about 10 days to see if my order was shipped. It was saying that should expect on the 19th of this month. Because on the 19th I didn't receive I sent them an email. But I got a reply that was saying my order was on it's was. So I sent another, hot same response. On the 3rd email that I sent someone replied saying that my ordered was delayed due the changes I made!(?) but the changes I made was a couple hours after I placed the order! Not a day or 2! Are you kidding me? Then I finally got my order and guess what? The engraving was WRONG! The person that replied to me on Facebook tried to blame on me! But I have all the emails that proof I didn't send anything wrong! NEVER AGAIN ILL BUY STUFF FROM THIS STORE! I'd give 0 stars btw if that was possible.

I ordered a necklace for my daughter Xmas present and when it came I was disgusted with it. It's a three heart necklace where you can have 3 names engraved on it. The engraving is that small you can not read it with out a magnifying glass. The quality of the necklace and pendant is shocking and I really don't know how they get away with this. This necklace was no cheap. It's also near impossible to return this and they deduct 30% off the price. DO NOT GET ANYTHING FROM THIS SIT

I got an email a month after i ordered saying we just received payment. It will take so many days to make the wallet. I emailed bak and told them you were sent payment a month ago they said its their system it was made but went bak to the production due to a mistake. When i did get the wallet the quality of the print was horrible you could barely see the picture and it wasnt centered. Cant take a picture it was for my sons bday which was late over a month. So they screwedbit up the 1st time it went bak they then sent it not centered and poor quality. Unless rectified i will not buy from here again. My son is away at work when he comes bak i will take a pic.

I ordered a name plate necklace for my mother's day gift to myself almond. 2 years ago. From the beginning yes it did take forever to arrive but when it did none the less I loved it! However, since then mychain has broken now twice. The first time it was under warranty and they sent me a replacement chain after a few weeks no problem. It just had to be reattached with a set of jewelry pliers. Fine. Now 4 months ago or so it broke again! Only this time I had to pay $10 for my replacement chain because my warranty is expired. Fine! I paid the 10 against my better judgement bcuz I love wearing my sons names on my necklace. After a few weeks an envelope shows up, with a peiece of paper inside and a jewelry bag EMPTY! Nothing in the envelope pr on the paper or in the bag! So I took a picture sent an email and they said customer service is their first priority I pleaded with them to send it more carefully and wrapped better as you could feel the chain through the envelope if you tried and it's not even real silver not sure why anyone would want it?! They said they send me another and today I get the envelope once again empty! It doesn't look tampered with but the seal was loose like poorly sealed! It could have fallen out sure... but either way, it's their fault I now just want my money back I'm done playing these games and the product is cheap I don't wear in the water or to bed so the fact it keeps breaking proves it's just cheaply made!

Well I finally received my necklace after waiting close to 2 months. They obviously only put the good reviews up on their site. My husband ordered me the 3 ring name necklace I wanted in rose gold. I received the product today and it seems to be of good quality. I will repost if it begins to tarnish or anything along those lines. I thought the rings would be sautered so you could always see all the names but that's not true, and for the price we paid, it flips back and fourth so I have to continuously turn it around. I do like the idea of it and if it stays in good condition then I would say I'm 75% happy with the product. I am not happy about the shipping. It says 7-14 business days and it takes a month or more.

I ordered a name necklace from https://www.mynamenecklace.com and its been 3 months and I havent received it. I dont even have the tracking number. I keep complaining about that, and Its an international order! It actually got send back and they reshipped it again but they still didnt provide me with a tracking number. I dont know where it is or which courier service to call and check up on. The customer service keep saying the same thing that I should wait blah blah or they can give me 10% refund and Im shocked. This isnt my fault in the first place so why the ten percent? Theyre the ones who shipped it and dont even know where it is?

Believe me I never write reviews especially bad ones because I dont want to bad mouth any business but this is the worst and most unprofessional experience I have. Please dont waste your money guys, especially if you live outside America because then its going to be a international shipment and they wouldnt provide a tracking number. Im just surprised they made no effort to help like they didnt check up on anything or even compensate for anything. I thought they would apologize and reship with a tracking number the second time but nothing! All they said they could do is refund ten percent. So the 90 percent of my money is going to waste over their mistake. I wasted 64 dollars.

I ordered a personalized necklace from this site and it has been 3 weeks past the estimated delivery date. Customer service sends the exact same message, stating that the order is 'delayed' and provide no other details. I was scammed out of $64. I live in South Africa and want to alert people and especially people living in South Africa who wants to order, do not do it! I am going to report the site to Facebook too as this is where they advertise.

Im absolutely fuming and to show you all why please read this email below I sent them.
Customer By Service Web (06/14)
Im absolutely disguested with the way my order arrived. It was posted through my door in a ripped up damaged envelope. The actual wallet/case its in is stained and marked. The chain and tag is on a bit of paper inside. The chain itself is a poor excuse of a chain, its thin tiny and cheap looking, looks nothing like the picture. It looks like it would snap upon picking it up, and has come out of a arcade machine. The personalised dog tag is not as pictured either its tiny, and thin and not as shown. My actual picture its blurred and not put on straight and the engraving is terrible. The tag is marked upon opening. I have looked online and there are hundreds of unhappy customers that havent received a refund and are unhappy with their orders funny enough for the same reason as myself. You are false advertising for lots of reasons! One- the item is nothing as pictured and cheap horrible quality when a good quality was promised. Two your website states 100 day money back guarantee. And I have looked into trading standards and this is not acceptable. I am now giving you 48hours to respond an adequate solution otherwise I am going to trading standards, the police, the papers you name it! As I am just one in hundreds of mistreated customers that are looking for answers.

Yours sincerely Kira.
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