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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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Colombia
1 review
0 helpful votes
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ES MUY BUENO
February 13, 2025

ME PARECE MUY COSTOSO. Y NO LE AVISAN A UNO CUANDO VAN A HACER LA RENOVACION, PARA UNO SABER SI TIENE DIENRO O NO

Date of experience: February 10, 2025
Kansas
1 review
0 helpful votes
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Great Genealogy website.
February 13, 2025

This website is very easy to use. We would recommend it to anyone interested in family history.

Date of experience: February 10, 2025
North Dakota
1 review
0 helpful votes
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I will be very glad to use all of the incentives I have been granted and am still getting used to the newness of each one. Thank you very much for your immense amount of help. Fran Haan

Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
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Family History
February 13, 2025

MyHeritage is easy site to navigate and to be able to trace family members. I would recommend the site to anyone just starting out in starting their family history search, with the help given with matches already
Listed and you just need to say yes or no to a connection your family tree can grow fast,

Date of experience: February 10, 2025
Connecticut
1 review
0 helpful votes
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Very thorough
February 13, 2025

Tracing back through my family's generations seemed like a daunting task. But the Smart & Record Matches sure make the task much easier, I've been able to trace my Mothers side of the family as far back as the year 925! Phenominal!

Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
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I'm amazed at the places that you have found my relatives
February 13, 2025
Updated review

Very happy with the reserach that you have done for me and would like to thank you

Date of experience: February 10, 2025

I think it is great
November 22, 2024
Previous review

I have found more relatives than i thought i would. But the other side of the tree by marriage i am really struggling

Date of experience: November 12, 2024
New York
1 review
0 helpful votes
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Great site.
February 13, 2025

I have been able to list all my family members and even the ones I didn't know existed, as they became available for my consideration.

Date of experience: February 10, 2025
Spain
1 review
0 helpful votes
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Un programa eficiente
February 13, 2025

Satisfecho con las posibilidades que ofrece, pero un poco caro su importe

Date of experience: February 10, 2025
New Zealand
1 review
0 helpful votes
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Very handy research site
February 13, 2025

Very satisfied with the useability of the site. Has helped me a lot over several years now.

Date of experience: February 10, 2025
Italy
1 review
0 helpful votes
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E 'bellissimo vedere come si uniscono tutte le persone con la visione generale

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
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I value genealogy
February 13, 2025

Impressed with depth and accuracy of My Heritage. And I do not like surveys.
I find knowing my ancestors' struggles makes my life more interesting and significant.
Regards Jim Joyce

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
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I have researched many of my ancestors, and as most of them are from Europe I have had great success because of MyHeritage. I was able to connect easily with others that were searching for the same thing.

Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
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No Title
February 13, 2025

No review as I have no idea what you are talking about. It might be a good idea in future to give some indication as to what you want me to comment about...Regards RM

Date of experience: February 10, 2025
Chile
1 review
0 helpful votes
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Cumple con mis expectativas,
February 13, 2025

He logrado avances significativos en nuestros ancestros, agregando muchos datos que desconocía de ellos y documentos muy valiosos para nuestra familia

Date of experience: February 10, 2025
Finland
1 review
0 helpful votes
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Luotettava ja asiansa osaava My Heritage
February 13, 2025
Updated review

Olen ollut alusta pitäen My Heritage ja Geni premium jäsen.Vaikka englannin kielen taitoni ei ole hyvä
Niin siitä huolimatta (-google translater- kielenkäännös on auttanut ymmärryksessä) olen ollut hyvin tyytyväinen palveluun. Heillä on erinomainen ja asiakkaita kunnioittava henkilökunta.
Olen saanut tietoja jopa 64sukupolvea jolloin mennään aikaan ennen Jeesuksen syntymää. Minussa on jotain näistä kaikista esivanhemmista

Date of experience: February 10, 2025

En saanut vastausta kysymykseeni
December 26, 2022
Previous review

Olen maksanut My Heritage sivustotlit sekä datan 18.7.2013 saakka.Kysymys: Miksi minulta lopetetaan My Heritagen käyttö jos en maksa nyt.
Terveisin Mauri Lumme

Date of experience: December 26, 2022
Ireland
1 review
0 helpful votes
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I love the heritage information but...
February 13, 2025

I wail when My Heritage describes my very recent ancestors as mother's sister's father-in-law! (I made that up to illustrate the point)
I KNOW that that the person they are referring to is, say, my aunt or uncle. Why do they confuse and complicate it?

Date of experience: January 14, 2025
Australia
1 review
0 helpful votes
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More intimation coming to light
February 13, 2025

Always extra information coming available and getting a better Insite to past relatives also finding unknown cousins and able to correspond with them

Date of experience: February 10, 2025
Germany
1 review
0 helpful votes
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Großartig, faszinierend,informativ
February 13, 2025

Habe alles bestätigt bekommen was ich vom Vater bzw. Großvater gehört habe. Weltweit viele entfernte Verwandte entdeckt. Möchte mich ausdrücklich für eure großartige Arbeit bedanken.DANKE!

Date of experience: February 10, 2025
Italy
1 review
0 helpful votes
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Sono soddisfatto perchè sono riuscito ad arrivare ad informazioni molto utili

Date of experience: February 10, 2025
Michigan
1 review
0 helpful votes
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I like the information I have been able to track down but I am not sure I will keep my subscription because I think over $300 a year is to expensive.

Date of experience: February 10, 2025