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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Iniziare il proprio albero genealogico può essere faticoso perché nella vita non ci trova subito ad interessarsi della vita dei nonni zii bisnonni,ma ad un certo punto ti accorgi che di loro non sai nulla e ti dispiace, senti un vuoto.Corri ad informarti dalla mamma e cominci a scrivere date nomi luoghi mestieri, cerchi foto per vedere le somiglianze...wow più ne sai più ti piace. Inizi a compilare facilmente il tuo Parentado su My heritage e come per magia appare un Albero che con i loro suggerimenti si ingrandisce sempre di più! Semplicemente emozionante!
Kilka lat tem robilem Sobie test i bylem zadowolony, przed dwoma miesiacami zrobilem test ponownie i sa calkiem inne wyniki jakbym mial brata blizniaka o ktorym nikt w rodzinie nie slyszal.
Calkiem inna osoba i calkiem inni krewni, poza tym ktos manipulowal w Moim drzewie genealogicznym, jakies calkiem obce osoby jakby inna rodzina. Pisalem wczesniej do Was ale nikt na ten temat nie odpowiedzial, zglosilem ten przypadek do Cyber przestepczosci na Policji w Elsterwerda /Germany.
Pozdrawiam Kajetan Lupa z Polski z Poznania. Obecnie mieszkam w Elsterwerda.
Ich habe durch MyHeritage sehr viel über meine Vorfahren erfahren!
I love history. So why not try to find out my family's history.Where we come from. My Heritage is a great tool to find that out. Who your ancestors are and your distant relatives. It is a great hobby you can pursue rain or shine. Sincerely: Taco. P.L Wijthoff
After much arror and re-building, I was finally able to build my Family Tree back to the 1400's and still adding more information.
I wish this sight was more affordable, even with any discounts for the services, still only get base basic information, would be nice if it were a more affordable experience so more of us could do this more often
Altijd per mail of persoonlijk via de telefoon bereikbaar om je te ondersteunen met het opbouwen van mijn stamboom. Heb inmiddels door de loop der jaren heen een grote stamboom kunnen opbouwen met steeds weer nieuwe records om te verwerken. Het programma is soms zoeken waar ik iets moet archiveren maar uiteindelijk lukt het mij.
Ben zeer goed en uitvoerig geholpen door een medewerkster van HyHeritage.
De medewerkster nam alle tijd voor mij en heeft uiteindelijk alle problemen opgelost.
Ik ben teleurgesteld dat de optie gratis account eraf wordt gehaald. De prijzen zijn voor mij helaas niet financieel te doen. En nu krijg ik een mail dat ik straks alles kwijt ben als ik geen betaald abonnement neem.
Ben benieuwd hoe het dan zit met mijn DNA blikft die wel beschikbaar want die heb ik pas geleden bij jullie gekocht en gedaan. Wil dat zeggen dat ik na kleine maand dat ook kwijt ben. Daar gaat mijn geld.
Verder ben ik redelijk tevreden over mijn herritage, alleen jammer dat je snel voor meer inzicht een betaalde versie moet hebben, en jammer dat de prijzen hiervan nogal hoog zijn.
The recommendations are very helpful, but they are too general. The search could be more specific.
My Heritage has allowed me to add information to my Family Tree which I couldn't obtain from the other sites I was using.
I am more than satisfied with My Heritage, having found out more from not only the site but also contacts with other members giving me more information and how both my tree and their's share common Ancestry. I used to belong to Genes Reunited where I got a fair amount of data to start my tree, with records as proof but found it very time consuming looking for it but with My Heritage I get a lot of information sent on a regular basis through Smart Matches.
Brilliant site.
Recherche idéale qui evite des temps fastidieux passer sur Internet.Reste la vérification des informations transmises et de sélectionner. Le temps est important.
Identified several 'human errors' and ideas for other relations. Easy to use this system and very informative
Úplný prístup k všetkým funkciám je výborná pomôcka pri rozširovaní rodokmeňa a získavaní zdrojov.
Platená verzia veľmi pomáha pri výskume a získavaní poznatkov o histórii vlastnej rodiny. Aj verzia zadarmo je užitočná a môžete urobiť rodokmeň z 250 osôb, čo je dostatočné pre priame línie až do roku približne 1700.
No delivery received, cannot know where the parcel went. Tracking unhelpful
Thank you for your feedback.
We’re sorry to hear that you haven’t received your delivery and that the tracking information has not been helpful. We understand how frustrating this must be, and we’d like to assist you in resolving this matter as soon as possible.
Please contact us at [email protected] with your order details and a link to this review for reference. Our team will be happy to investigate this further and provide assistance.
We appreciate your patience and look forward to helping you.
Sincerely,
Samuel
MyHeritage Customer Care
Works just great, very exciting to work with and quick research
Easy to find around the pages and find people one searches perfect.
I am very satisfied with MyHeritage and appreciate all the advancements made in the years I have been using it. I look forward to any improvements you can make to ensure that people get to correct connections wherever possible. I see far too many multiple relations for the same person in the matches I get, if there is an absolute correct proven relationship available can that be prompted to the user when creating new entries.
Es una web interesante por la información que brinda, pero satura demasiados correos repetitivos
Netjes behandeld bij overgang abonnement. Ook bij eventuele moeilijkheden wordt je goed geholpen.
De problemen die er waren zijn altijd opgelost door het team van MyHeritage. Ik vind het een aanrader.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Drogi Panie Kajetanie,
Dziękujemy za podzielenie się swoją opinią. Bardzo nam przykro, że napotkał Pan takie problemy z wynikami testu DNA i drzewem genealogicznym. Rozumiemy, że może to być niepokojące i chcielibyśmy pomóc w wyjaśnieniu tej sytuacji.
Prosimy o kontakt z naszym zespołem obsługi klienta pod adresem [email protected], podając szczegóły dotyczące Pana konta oraz link do tej recenzji jako odniesienie. Chcielibyśmy dokładnie przyjrzeć się tej sprawie i pomóc w znalezieniu rozwiązania.
Dziękujemy za Pana cierpliwość i mamy nadzieję na możliwość wyjaśnienia tej sytuacji.
Z poważaniem,
Samuel
MyHeritage Customer Care
============== English Message ==============
Dear Kajetan,
Thank you for sharing your feedback. We are very sorry to hear that you encountered these issues with your DNA results and family tree. We understand that this may be concerning, and we would like to assist in clarifying this situation.
Please reach out to our customer support team at [email protected], including details about your account and a link to this review for reference. We would like to look into this matter carefully and help find a resolution.
We appreciate your patience and hope to assist you soon.
Sincerely,
Samuel
MyHeritage Customer Care