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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Auch wenn direkte Vorfahren verstorben sind, die Nachfahren mit Stammbaum und DNA Vergleiche erlauben ein ungefähres Ergebnis zum Blutsverwandten Vater.
It is amazing to meet other people in some relation to you, even not very close
Jag har lite problem med att spara förslag till uppdatering av mitt släktträd
I have been able to touch base through the DNA results with a cousin I didn't know I had, although we have discovered we did meet when children over 60 years ago. I have also been able to add a number of extra family lines I didn't know about to my family tree.
Dealing with the people at MyHeritage has been really good. They have been; helpful and yes, I have been able to go way back in my tree.
Ik heb 3x dna kit opgestuurt en geen antwoord gekregen.
2x stamboom van en ander op mijn stamboom die ik er af wil hebben maar hoe krijg ik die er af?
MyHeritage allowed me to realise my genealogy and know all the branches around the world: 17,000 people. However, there is a problem with the tool Family Tree Builder that doesn't work on Mac
I had no experience building a family tree. I found MyHeritage very helpful and responsive if I ran into problems, but that didn't even happen often. Excellent site to preserve family history for future generations.
Es maravilloso poder armar nuestro árbol genealógico e ir agregando datos y también descubrir datos nuevos a través de los árboles de otras personas. Ademas realicé, un análisis de mi ADN y es increíble confirmar nuestra ascendencia, descubrir los porcentajes. Muchas gracias. Soy Argentina-Italiana con ascendencia Irlandesa, Italiana del norte y del sur, Española, Escocesa y galesa y en menor medida, Inglesa, Francesa, Bretona y Chilena.
Facile dans la recherche. Déjà remonté jusque 1710. Merci beaucoup.
Als Mitglied kommt man in den Genuss von Stammbaumrelevanten Daten. Das gleiche gilt auch für den Bereich DNA.
Es macht richtig Spass seinen Stammbaum mit Hilfe von MyHeritage zu erstellen.
Disappointed at way renewal figures suggested:
Price was reduced at least 3 times before "final" amount was quoted.
When I didn't "bite" at the amount it was a rude hang up!
Es ist wirklich sehr hilfreich und auch interessant, welche Vorfahren zu den Familien gehören wasman eigentlich gar nicht vermutet.
Beställde ett DNA-kit.
Efter en tid kom svaren och jag fick en inblick i min bakgrund.
Spännande, men inte riktigt som jag trodde. I stället för mest Skotte verkar det som jag är Finnländare! Total överraskning, men man får väl tro på vetenskapen.
En lång rad namngivna avlägsna släktingar, bryllingar och sysslingar dök upp...
Vi får se vad jag gör av det hela. Förstår att släktforskning är omfattande och nära nog en heltidshobby, men att lägga närmare 4 000 kr per år är för mycket. Jovisst, första året bara en tusenlapp med rabatt, men hade det kostat just en tusenlapp per år, hade jag hoppat på.
Tracking down my ancestry, difficult, confusing at times, my heritage makes it easier than I expected, I find it easier to have a cup of tea, and go back to it when I am confused, ( my fault not the Web site, I often go off down the wrong lines of enquiries, but retrace my steps and start again) very enjoyable when I get it right
After 10 years as a member of the MyHeritage community, I can affirm that it is the best Genealogy page that exists. Excellent tools, plugins and printing options, combined with unparalleled customer service.
I have been using MyHeritage for many years. I find MyHeritage easy to use on my mobile phone so if I have time to spare, I can add to my family history easily.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Doreen,
Thank you for sharing your feedback.
We’re sorry to hear about your experience with the renewal process. We strive to provide transparent pricing and a positive customer service experience, so it’s disappointing to learn that you felt otherwise. Your feedback is valuable, and we will take it into consideration as we work to improve our service.
If you would like to discuss this further, please feel free to contact us at [email protected]. Kindly include a link to this review for reference, and our team will be happy to assist you.
We appreciate your time and hope to have the opportunity to address your concerns.
Sincerely,
Samuel
MyHeritage Customer Care