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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Veramente utile per completare e tenere aggiornata la propria genealogia; utilissima la possibilità di analizzare il proprio DNA
I'm glad to receive matches and know others are working on the same family line.
Consistency, how do the dates get messed up, when it's a simple transfer of info? Is there a way to just do the main people in the tree instead of adding so many branches? I find it all very interesting, and especially when contacting others
The more I use it the more I like it, it goes out further than I would like but than it's a tree
Je suis très contente de ka possibilité récente de connaître les relations familiales avec toutes les personnes de mon arbre. Cependant parfois j'ai plusieurs liens avec certaines personnes mais MyHeritage il le semble ne me propose qu'une seule piste.
Dzięki Myheritage odnalazłam wielu krewnych i dzięki temu rozwiązałam wiele zagadek geneaologicznych.Część z nich potwierdziło się dzięki badaniom dna.Moje drzewo sięga teraz 15 wieku.
Erfüllt meine Bedürfnisse und Anforderungen weitestgehend!
Betrifft: MyHeritage Support #1028833778:
Sehr geehrte Damen und Herren
Wen Sie die Emails, die ich Ihnen am Wochenende und heute Montagmorgen gesandt habe, können Sie selbst feststellen: Sie haben sehr schlecht abgeschnitten! Ich bin sehr unzufrieden und ersuche Sie dringend, die noch bestehenden Fehler – siehe dazu die von mir erwähnten Emails – umgehend zu beheben!
Freundliche Grüsse
Eugen Müller
Ligger för högt i pris när man ska beställa 2:a gången.
Je krijgt nauwkeurige informatie over de stamboom van je familie. Ook veel foto's kunnen opslaan.
This is such a great site for family history research. I love receiving hints from other users' family trees who are related to me, even if it's a far distant relationship. It all helps to fill in the gaps in my own knowledge. It's fabulous to see my tree growing so many branches!
Des d'une utilisation facile avec un accès à plein de documents authentique, je ferai juste une petite remarque quand on veut enlever toute une branche de l'arbre, nous sommes obligés de le faire personne par personne
Erklärende Begleitung während der gesamten Anmeldung, Durchführung und Nutzung
Ich bin sehr zufrieden mit MH, es werden nur zu wenig nahe Familie in den Newsletter.
Great, easy to use, more information available than I want.
My DNA had very strange results, at odds with my 40 years of research. To help me, Myheritage gave DNA tests to my half brother and children. Once the results arrived, knowing how stressed I was, they contacted me, helped find my birth father's family, and paid for me to meet my unexpected family.I can't set date below but it was around 2018.
Site is easy to use its a brilliant site. I encourage as many people as possible to join
My doubts were resolved very quickly and efficiently and so I was able to do the procedure I needed.
I sent in my sample for DNA analysis a few months ago and, though someone at MH did tell me it takes a bit of time, I have had no update on its progress since that message.
I want the DNA analysed and to know the results, but am losing confidence I'll every hear back from My Heritage. If I can get confirmation that is either being analysed or is in a queue for that purpose, I'll be a lot happier.
Thank you.
Na, Anne F. Hardman
Activation code for the kit is MHDFL866
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Dear Anne,
Thank you for reaching out.
We understand how important it is to receive updates on your DNA analysis, and we appreciate your patience. DNA processing can take several weeks, but you should be able to track the progress of your kit through your MyHeritage account.
To check the status of your kit, please log in to your account and visit this page: https://www.myheritage.com/dna/manage. If your kit status is unclear or you need further confirmation regarding its progress, please contact us at [email protected] with your kit number. Kindly include a link to this review for reference.
We’re here to help and want to ensure you receive your results as soon as possible.
Thank you in advance.
Sincerely,
Samuel
MyHeritage Customer Care