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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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Ohio
1 review
0 helpful votes
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Notices
May 12, 2025

Love the notices of the family member profiles and all the members information, the siblings and possible other members of the family. Have several families that I am researching and these notices are very nice to receive.

Date of experience: May 12, 2025
Mexico
1 review
0 helpful votes
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He podido crecer mi árbol genealógico y compararlo con otros.
Además hay herramientas como las fotos y videos que son muy interesantes.

Date of experience: May 12, 2025
Australia
1 review
0 helpful votes
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Years of fun
May 12, 2025

I have been with My Heritage for many years and had much fun putting together my family tree.

Date of experience: May 12, 2025
NL
1 review
0 helpful votes
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Gevonden familie
May 12, 2025

De hints voor mogelijke gevonden familieleden gaat mij te ver van de eigenlijke stamboom af. Neven en nichten van aangetrouwde familie gaat mij een beetje te ver.

Date of experience: May 12, 2025
France
1 review
0 helpful votes
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Mon expérience avec MyHeritage
May 12, 2025

Enrichissant. Une source inépuisable qui m'a apporté de belles surprises.

Date of experience: May 12, 2025
Spain
1 review
0 helpful votes
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Gran familia
May 12, 2025

Nunca he imaginado llegar tan lejos con la familia de mi madre. Gracias. Ahora toca la de mi padre.

Date of experience: May 12, 2025
Pennsylvania
1 review
0 helpful votes
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I like it!
May 12, 2025

Works great, for me and the rest of my family! We use it daily.

Date of experience: May 12, 2025
Australia
1 review
0 helpful votes
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What a great site for Ancestry
May 12, 2025

I have been a member of my heritage for a few years now, I have found so many relations that have reached out and shared what they have found out, Love that we get updates and emails with information throughout the week, Updates about what is new and so much more, You will really enjoy the stories that you learn, Some are ad some and funny but all part of live,

Date of experience: May 13, 2025
Mexico
1 review
0 helpful votes
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Good service
May 12, 2025

I was initially frustrated that I could not talk with someone directly. But emails to customer service worked and my issue was resolved quickly and efficiently.

Date of experience: May 12, 2025
France
1 review
0 helpful votes
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Site intéressant et efficace
May 12, 2025

Arbre généalogique qui s'étoffe rapidement. Cependant j'ai constaté qu'on retrouve beaucoup de membres des familles nombreuses, ce qui est le cas pour moi mari, et j'ai pu remonter jusqu'au XVIe siècle. Mais de mon côté, famille beaucoup moins nombreuse. Je n'ai pas retrouvé grand monde et n'ai pas pu remonter bien loin dans le temps. Et aussi, il est très difficile de rajouter les membres de la famille même quand je les connais, encore vivants ou non, sans que je comprenne bien pourquoi. Il faut comprendre le fonctionnement du site, mais ça manque un peu de fluidité.

Date of experience: May 12, 2025
Germany
1 review
0 helpful votes
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Best results
May 12, 2025

Faszinierend die Zusammenfügung vieler einzelner Forschungsergebnisse

Date of experience: May 12, 2025
Wisconsin
1 review
0 helpful votes
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Growing my tree
May 12, 2025

I like how MyHeritage syncs with FamilySearch and keeps growing both trees. A lot of great info, easy to use. I recommend MyHeritage!

Date of experience: May 12, 2025
Belgium
1 review
0 helpful votes
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Exactitude
May 12, 2025

This is a great database. But, don't import in your tree without controlling dates, names, places, documents or historical files

Date of experience: May 12, 2025
North Carolina
1 review
0 helpful votes
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Very helpful in sharing information with your DNA matches, especially for those brick walls you have had a hard time locating your connections.

Date of experience: May 12, 2025
Michigan
1 review
0 helpful votes
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My experiences
May 12, 2025

So far, I have checked matches and noticed the information was taken from mine. I have noticed mistakes too. I find it difficult to add to my tree only the correct information. I have not been able to get into the Legacy sessions because I don't know how to do that. Also, the Wiki wants me to register. Doesn't my membership let me get into their information with MH? I need help I guess there too.

Date of experience: May 12, 2025
California
1 review
0 helpful votes
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HERITAGE REVIEW
May 12, 2025

Too complicated to navigate thru the various sub menus When I want see an article e.g. related to a relative, I have have to pay extra although I'm paying over 125$ for what I'm not sure Next time I'll try a different company

Date of experience: May 12, 2025
Germany
1 review
0 helpful votes
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Alles gut
May 12, 2025

Alles gut, bin zufrieden mit den Möglichkeiten. Klappt alles sehr gut. Mein Stammbaum wächst.

Date of experience: May 12, 2025
Poland
1 review
0 helpful votes
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Drill deeper
May 12, 2025

Very helpful in discovering your ancestors and in contacting some of your living family. Lots of data. Plus some extra nice tools for "messing" with your pictures.

Date of experience: May 12, 2025
Australia
1 review
0 helpful votes
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Plenty of leads to follow up
May 12, 2025

Lots of leads (of course you need to vet these before committing). DNA results much more comprehensive than Ancestry.

Date of experience: May 12, 2025
Germany
1 review
0 helpful votes
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Tel. Kontakt und Datenaustausch
Neue Karten per E-Mail bekommen

Date of experience: May 8, 2025