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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Ny experience is good, most of the time
I have been a user in nearly 20 years
Etrange sensation que celle de retrouver + de 1000 ancêtres et de finir par les connaître malgré toutes ces années qui nous séparent. Il est même courant de "sentir" leur histoire, leur quotidien. Il ne s'agit pas d'une simple recherche égocentrée, il s'agit bien de faire revivre ceux qui n'ont plus la parole, de rendre hommage à toutes ces générations qui sont à notre origine. 1599 est la date de naissance de François, mon plus vieil ancêtre, un normand certainement gueux, voire pouilleux, et pourtant j'en suis fière;-) C'est aussi à lui que je dois d'être là.
I have been a subscriber for several years and am nowhere close to where I should be in my research because I'm too distracted by everything going on in the world! However, MyHeritage provides an exciting refuge from the cares of today to delve into the many layers and branches of my family's history. Now, if I just had enough memory to remember how to do everything that's available, I could really get some work done! I'm plodding along, learning a lot and having fun, and I guess that's the whole point!
I have been a MyHeritage member for a few years. Overall, I really like this site and my tree has grown substantially. I love the DNA matches with possible relative connections. Have messages several DNA connections and has been fun learning more about my ancestors. I do wish there was a way to research newspaper articles more effectively as the ones that have been sent to me as a possible record match were a bit difficult to decihpher with the small print. I do enlarge when I need to, but the enlargement is not always on the section I want to read. For the few times I spoke with customer service, they were very nice and helpful. The biggest issue I have with this site is that once I start researching... I am on the computer for hours, LOL! (Not really an issue with MyHeritage, more an issue for me)
I nearly gave up in exasperation but got there in the end Exhausting for me with my disabilities.
Thanks to my ADN test, my family has discovered several family secrets... I'm still looking for the name, family and origin of my father's father but have made some links and happen to know more about my family! Soooo addictive and somehow time consuming but I love it!
HA SIDO MARAVILLOSO CONOCER LOS ANCESTROS DE MI FAMILIA Y HE CONTRIBUIDO A ELABORAR VARIOS ÁRBOLES GENEALÓGICOS DE AMIGOS Y PARIENTES
I was bought this as a gift and I think it is one of the best gifts you can receive
Been working on genealogy for 30+ years and work daily on it.
My experience is interesting. The matches found where quite a fee. The only thing was it had match me and my nephew together but as 1st cousins. Overall a great experience. Would definitely recommend.
El costo es muy alto para solo saber que mis orígenes son de Chile en un porcentaje mayor, sin saber más detalles sobre razas originarias. Por lo anterior no lo recomiendo
Better than I even expected. Lots of valuable information on my family.
In all the years I have pursued connecting to my roots, no other platform has approaches MyHeritage: the research tools,. The display options, the ease of use. I especially love the insights it offers into my family's premodern and ancient origens.
The best experience I have ever had in uncovering people, photos and dates to add to my family tree.
My experience has been good. I've made it my favorite hobby to track my family history in such a way that my tree has grown to have around 20,000 related ones. However, I have noticed that Myheritage has not been able, yet, to develop a good tool for repeated relationships and inconsistencies. That's why I haven't given them an outstanding rating. They have tried to solve this problem with the "Tree consistency" tool, but it still needs to be improved to protect us from so many repetitions and unintentional errors.
To a novice, the site can be overwhelming. So many hints can cause me to lag behind in checking the accuracy of the information.
Over all good. Some records I find easy other not so easy. And a lot of the same records
I am very impressed with the results I have had with MyHeritage. The ability to have it check out any inconsistencies that arise makes my experience with myHeritage a pure joy!
I've used almost every Genealogy site and MyHeritage has been the easiest and best to use, as it relates to my European ancestry.
I have thoroughly enjoyed researching my family history. I have discovered things that we did not know about.Amazing information! Other than one issue, which was eventually resolved, I will continue my research.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members