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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Es wurden mir Schritte für die Korrektur eines Fehlers aufgezeit.
Muy interesante conocer mis orígenes y ver como se fueron trasladando
Primero agradecer por la pagina. Es una hermosa labor que edifica como habito o en lo emocional, además de las oportunidades familiares que brindan.
Mi insatisfacción está en las informaciones que me llegan. Cuando quiero desactivar la búsqueda sale un listado, en mi caso muy largo donde tengo que buscar el apellido. No veo un motor de búsqueda. Por otro lado, las coincidencias, que en muchos casos son datos de mi propio arbol aceptados por otros que vuelven como descubrimiento. Seguramente hay alguna solucion en la pagina y no lo sepa. El punto es que me lleva tiempo y tardo en unir las coincidencias. Muchas gracias
The tram member was very thorough in explaining the various subscription plans and spent a lot of time. I was not aware of a 2 year subscription and took advantage of it. Thank you!
I received a phone call suggesting I upgrade my membership. The man had knowledge of the way I use the service and was very helpful
I auto got renewed and thought about stopping my subscription. But sh gave a great deal!
Sono molto soddisfatta perché mi ha aiutato a trovare tantissimi parenti e antenati. Il test del DNA è davvero molto interessante.
There is so much information available but sometimes I find it hard to find my way through or correct mistakes made in compiling my tree!
It is not as easy as I would like to actually contact an advisor
Ras it' s perfect to me j like it and j said thank you to your experience.
Paid subs. No records. Can't contact. My fault? Help needed.
Handige software om jouw stamboom vanaf ongeveer 1750 in kaart te brengen, al word je dagelijks overladen met irritante overbodige commerciële voorstellen.
I'm learning more about myself through the attention to detail, telling more about my ancestors than I ever heard, previously.
Un super site pour trouver nos ancêtres cool.je n' arrête pas d en trouver. C est genial
Having been a member of My Heritage for many years I wished to negotiate my pay plan. Yaniv was extremely helpful and offered me alternatives. Having agreed on one he went the extra mile and offered me his on going support in the future. Thank you for your assistance.
Ottima esperienza. Peccato che non ci sia la possibilità di vedere dei documenti sulla famiglia
My DNA test was faulty so I contacted customer service and they were brilliant.
Very kind and helpful.
Un peu cher mais le site est très complet
Je le trouve convivial comparé à d'autres
Un gros regret cependant: il n'identifie pas les doublons et n'offre pas de solution pratique pour les éliminer
It's been a great journey, but pricy as the new features are not relative to me, and they probably are part of the price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members