MyHeritageReviews 7,025

While I agree that their service may appear expensive, but when I compare them to other similar Family Tree Builder sites that I have tried, they come out on top. I therefore have no problem with what I have paid to date. It like buying a car, the best make and model will always cost more.
MyHeritage has always responded to my queries fast and no problem that I have experienced has remained unsolved to date.
For me and my family it is first class and the information I found through them about my family history has been absolutely amazing... some details I had searched for years without any success but a short time after joining MyHeritage I found exactly what I had been looking for. Thank you for a great site and keep up the good work.

Initially I thought myheritage.com was a great site, better than ancestry.com. However I contacted them within 3 days of signing up to cancel, received an email from their customer service that I would receive a refund of the charge for a premium account (I was trying to sign up for data, not premium). That was over 4 months ago. I recently resent their email back to them where they indicated a refund would be sent and no reply. I will never purchase any service from them again. I have discontinued building our family tree through them.

I since 2004 working with MyHeritage.
Was then taken up by verwandt.de here when this page was closed.
The first few years I was a member and the base but always had a good service. Never remained unanswered.
Starting this year, I am now Premiummtiglied and therefore also the service has improved.
It is in principle promised what and so I could expand from 87 to now 460 the number of people in my family tree from September to November 2015th

Many thanks to MyHeritage for the beautiful side and taking good care.

Weida in November 2015

Barbara Nitschke

Tuve problemas con mi contraseña y usuario para entrar a mi cuenta que hace varios años había dejado de utilizar. La atención de usuario de MyHeritage, fue increíble. Me ayudaron en muy poco tiempo a recuperar todos mis datos. Totalmente agradecida de su ayuda.

I am "electronically challenged" but the Support Team at MyHeritage.com and in particular, Shimon, helped me resolve the problem, I had created for myself, very easily.

Service is surprisingly good. When I run into something I can't handle, they get back to me promptly and politely.

I wish there were a way their computers could take a specific match and put all matches on one page to compare with mine. I am simply overwhelmed with matches for the same person(s) in my tree. For example; Could all matches with the name "Jane Doe" be listed together and all confirmed or rejected at one time?

I am thinking about DNA testing, but want to go back the male line. My brother is willing but I am worried about privacy issues.

Empezamos siendo unas pocas familias conectadas por mediación de la herramienta MyHeritage y actualmente en este inicio del año 2016, ya estamos relacionadas 187 familias con un total de 492 personas.
Imposible conseguirlo si no hubiera tenido la ayuda de otros miembros de la familia, que gracias a la simplicidad de uso de la herramienta, ha permitido ir haciendo mas grande este árbol familiar.
Cierto es que no utilizamos toda la potencia de información que el programa permite, pues en muchos casos, es difícil de obtener o conocer, sobre todo cuando se trata de personas fallecidas hace muchos años.
Para muchos de los miembros de este árbol familiar, las opciones de visualización e impresión de una parte del árbol hace que su interés por completarlo sea cada vez mayor.
Hasta cuando y hasta donde llegaremos? No hay que correr, poco a poco es una buena velocidad.

I was having syncing problems on My Heritage software and with the help of Noa a My Heritage technician, the problems has now bern resolved. He was very gracious and patient and certainly went the extra mile. I do so enjoy this geanology program My Heritage, have been able to connect and find my ancestors and now am able to leave this heritage to my children and grandchildren.

I signed up for MyHeritage in February, 10th, 2009 23:02. A reason was that my father and grandfather created a family tree with the beginning from 1754 but all information was on paper only and therefore very difficult to read and look up it. I once read a review in magazine Computer about genealogy and programs which support it. I decided for MyHeritage because it was (and still is) for free:-). And because it was very easy to create the tree I stood with it up to now. Unfortunately due to lack of free time I interrupted the usage of MyHeritage for a few years. Now I'm retired so I decided to begin again. I wander what changed till now and if some shortages were repaired. It was very easy to create a tree but very difficult to do some changes and repairs, especially when he or she was divorced and married a few times or lived with boyfriend or girlfriend only. Nevertheless I managed to create our family tree and publish it for my relative. Maybe I will publish it for the wider public too and this way to allow the connections with the family trees from somebody else.