Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of MyHeritage

MyHeritage

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
How would you rate MyHeritage?
grey stargrey stargrey stargrey stargrey star

MyHeritage Reviews Summary

MyHeritage is a family history and genealogy website that allows users to create their own family tree, research their ancestors, and connect with distant relatives.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Sweden
1 review
1 helpful vote
Follow Viktor H.
Unfollow Viktor H.
Share Review
Report Review

Har använt detta program i snart 10 år och det har fungerat alldeles utmärkt. Behövs det så får man hjälp av supporten även om det inte går snabbt

Date of experience: January 26, 2014
Sweden
1 review
1 helpful vote
Follow Reijo A.
Unfollow Reijo A.
Share Review
Report Review

Have a ******* person in a Family tree from My Heritage and used it Several years. Now it happened a brake when uploading Syncing the tree´s. Heart attach was near. When looked on the Site I couldn't find my tree. Gone... tried several time, no, no success. Write a mail for help... After a short time got a mail to try again. Then have succeeded to upload a new tree... now its quite okay... thought it was something which stopped the upload because of the old tree was corrupt. They fixed it and don´t now what happened. But therefor I have several copies on my computers... Its only frustrating when it happened and the time to fix a new again... Its much work behind the tree and every time then thinking of to have to do it again. Thanks for all help and in so short time... thanks from all of my heart

Date of experience: January 23, 2014
Poland
1 review
1 helpful vote
Follow Jane R.
Unfollow Jane R.
Share Review
Report Review

Myheritage brings 2 long lost cousins together in Paris.
My Kishinevsky family tree has been on myheritage.com for about a year. I recently decided to contact other Kishinevskys on myheritage to try and find long-lost cousins. Someone I contacted referred me to a cousin they knew who lived in Paris, but whose family came from Bendery, a hop, skip and a jump from Tiraspol, where my family came from. Last Monday at the IAJGS conference, Jacques Kishinevsky and I met to examine photos and documents and to tell family stories. We spent 2 hours talking, me with my rusty French and a lot of body English. We can't prove with a paper trail that we are related, but I will call him cousin anyway. Being able to make this connection means a lot to me -- thank you, MyHeritage!

Date of experience: July 18, 2012
Israel
1 review
1 helpful vote
Follow Eva C.
Unfollow Eva C.
Share Review
Report Review

The best genealogical site on the web, easy to use, user friendly interesting to start working with it and enjoyable to all members of the family, you can find family you did not know about and let them come to your circle and join your family tree, everybody can share pictures, comments and events and get in touch with all the rest.

Date of experience: June 25, 2012
GB
1 review
14 helpful votes
Follow r b.
Unfollow r b.
Share Review
Report Review

They hold your details as it is a family tree. For me they are holding too many details none of which i gave them. I have asked them more than once to remove the surplus details but up to now they have either refused or now they ignore my emails.

Date of experience: March 11, 2010