MyHeritageReviews 6,486

I paid my fee and before very long, I seem to be blocked at times and the payment schedule shows up. Try another time and I am fine. Hardly ever get to call as I work on my tree late in the day and a hearing loss makes that difficult to hear. Not likely to renew as I don't need the hassle. Many contributors have no sense of a common naming convention, something standard. Someone who died in Colonial America in 1700 might be buried in Mass, USA, Mass, British Colonial America, Mass Colony and the error finder will flag dozens if not hundred of differences. Just tired of so many just copying and pasting info to their tree in such a manner that (so in so) "gave birth to daughter "A" when she was 5 years old". Don't those people fact check? When combined with Geni, I surely want to do my research somewhere else. As for DNA, I get more authentic hits through another DNA provider that actually are in my tree!

No matter what is your doubt, the team members for MyHeritage helps a lot. My doubt was very easy; neverthereless they were right away to give me the direction which solve my problem. Also, the smart seach is very precise and allow us to manage our family three.

Today I contacted My Heritage because I have not received the DNA that was ordered for my sister. I was immediately answered by William who helped me with my problem and even provided additional information to me. I submitted my DNA to ancestry.com and my sisters through My Heritage. There is no comparison and My Heritage is far more user friendly! I wish now I had used them for my DNA! If youre on the fence, I would recommend My Heritage. I would also recommend that William get a bonus. No, we are not related. I will keep his name and if I do need help, I hope I get him!

I ordered the kit on February 18th, and sent it in the same day I received it in the mail. They did not process it until March 13th. Now here we are a month after that and still no results, no contact, nothing. I ordered an Ancestry DNA test on February 28th, sent it in same day I received it, they processed it by March 14th and I got my results by April 8th. Still waiting on the MyHeritage results to compare but so far Ancestry DNA has been 2 weeks quicker. I called MyHeritage customer support and they said it may be another week or 2 so I am not pleased at all so far.

I recently used My Heritage DNA and found it to be invaluable in verifying some family folklore on deeper historical ethnicity. The family tree builder Is easy to use and the research database add on is strong in information if you are of Eastern European or Baltic Heritage. The Help service is rapid and thorough in their responses to your queries.

I'm a native Dutch speaker. After choosing that language, I found out that 5 people were in line before me. When I arrived at number 1, this guy's problem took an eternity. As a voice kept telling me that I could easily switch to the English helpdesk and I was tired of waiting, I switched over... only to find out that this time another 4 people were waiting before me and there was no way switching back!

I then tried it another day and this time I was helped almost immediately.

The person was very friendly and accurate.