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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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Sweden
1 review
0 helpful votes
Follow Kerstin E.
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Jag får veta en hel del om mina förfäder! MyHeritage levererar hela tiden nya förfäder.

Date of experience: February 10, 2025
Germany
1 review
0 helpful votes
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Übersichtlich und ausführlich
February 13, 2025

Die beste Ahnenforschung die ich mir vorstellen kann! Außerdem übersichtlich und ausführlich

Date of experience: February 10, 2025
Switzerland
1 review
0 helpful votes
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Das beste programm
February 13, 2025

Sehr einfache und gut zu bearbeitende anzeige. Arbeite schon viele Jahre damit und bin sehrzufrieden.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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I love this App!
February 13, 2025

I've been using My Heritage for some years now and I love it! First rate website and app (I use both). The range and quality of data is almost too huge to comprehend and customer service is first class. I've just traced family branch back to 1300! I've found family all over the world. I can't recommend it highly enough.

Date of experience: February 10, 2025
Spain
1 review
0 helpful votes
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Me gusta
February 13, 2025

Es divertido averiguar tus orígenes étnicos, aunque algún dato sea realmente inexplicable

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Very useful for international genealogy
February 13, 2025

Interesting results after DNA test.
Family tree for numerous branches easy to create and improve.
Regular mails announcing new discoveries and probable lineage.
Very useful webinars... and greatly appreciated prizes! (thank you)

Date of experience: February 10, 2025
Spain
1 review
0 helpful votes
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Mis orígenes.
February 13, 2025

Descubrir por línea materna, mi origen. Y aún indago en la búsqueda de la línea paterna.

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Le meilleur site pour La généalogie
February 13, 2025

Site remarquable, tant par sa facilité d'utilisation, que la pertinence de ses conseils (vérificateur de cohérence par exemple)

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Il est agréable de pouvoir joindre des contacts qui travaillent sur les mêmes pistes.L'importation de données est facilitée, mais il faut se méfier des erreurs {dates différentes, homonymes, répétitions,}etc.Il serait bien de pouvoir indiquer que certaines données sont non confirmées ou douteuses et qu'il nous reste à vérifier encore. La prise en main du logiciel est relativement simple mais il me reste plein d'outils à découvrir.

Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
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Learning who my Descendants are
February 13, 2025

I have been able to resource so many more sites to collect names, photos, dates and locations to add to My Heritage Family Tree.

Date of experience: February 10, 2025
Poland
1 review
0 helpful votes
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SŁAWROS
February 13, 2025

Jestem zadowolony, możliwością rozbudowy mojego drzewa,oraz odkryciami jakie są mi bardzo przydatne

Date of experience: February 10, 2025
Italy
1 review
0 helpful votes
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Ottimo
February 13, 2025

Preciso, funzioanale, ordinato.
Tutti requisiti che fanno di questo programma un buon aiuto operativo a ricostruire l'albero genealogico

Date of experience: February 10, 2025
Australia
1 review
0 helpful votes
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Generally, most people follow their tree back and don't complete fully, in that I followed my tree back, but as each branch was found, there would be brothers & sisters that may or may not be entered., well by using MyHeritage, I have been able to add more information and pictures.
The matching system is very good of the last 10,000 entries I have entered about 100.
The DNA needs some work, in that Trees of 1 - 100 are useless unless they are 2nd or 3rd cousins. I want to think that advised matches have a minimum 300-entry tree. Contact supposed cousins cold, is not me. So to me, MyHeritage has helped fill in data that I don't have to chase.

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Ma généalogie familiale
February 13, 2025

J'ai débuté ce long travail sur ma généalogie familiale avec les outils du site MyHeritage.
J'y ai retrouvé des membres de la famille, j'y ai fait aussi des découvertes étonnantes.
C'est passionnant.
Resterait encore à développer certaines fonctionnalités pour optimiser nos recherches

Date of experience: February 10, 2025
Sweden
1 review
0 helpful votes
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All information ska vara på svenska.
February 13, 2025

Informationen ska vara på svenska det är svårt för oss äldre som inte har läst engelska så många år i skolan.

Date of experience: February 10, 2025
Germany
1 review
1 helpful vote
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Sehr gute Hilfestellung
February 13, 2025
Updated review

MyHeritage unterstützt mich sehr bei der Ahnenforschung. Die Anzahl der gespeicherten Fakten bei MyHeritage ist sehr sehr groß. Eine unerläßliche Fundgrube!

Date of experience: February 10, 2025

Take your MyHeritage DNA -zip file and make an upload to GEDmatch.
Load the zip-file and you will get a assigned kit number for GEDmatch.
Thats very easy!

Helmut Springer

Date of experience: January 22, 2018
New Hampshire
1 review
0 helpful votes
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Very helpful
February 13, 2025

Answered all my questions and gave me what I was looking for.

Date of experience: February 10, 2025
Germany
1 review
0 helpful votes
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Es läuft alles weitgehend problemlos. Ein Problem scheint ungelöst: Wenn Cousin und Cousine heiraten werden deren Angehörige doppelt angezeigt.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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Brilliant site
February 13, 2025

I have been able to trace several branches of my family to 9 or more generations. Only criticism is the Irish birth records don't go back far enough for my ancestors.

Date of experience: February 10, 2025
Brazil
1 review
0 helpful votes
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Improve look and feel
February 13, 2025

I think it is time to improve the look and feel. For instances, get an easier way to visualize and navigate the tree. Also, show inconsistencies in the tree. Last but not least, the subscription is extremely expansive for us in the emergent countries. I could get a better deal through your client service, but very unlikely to keep the subs ion the future, only because of the price, unfortunately

Date of experience: February 10, 2025