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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
Follow Camoo E.
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Easy way to DNA.
February 13, 2025

Rec'd DNA kit by post days after payment online. Easy to do swab, posted it back to UK office.
Rec'd my DNA results & info by email faster than I expected & was given choice of going further into family line - for further payment. Overall very pleased with initial basic service.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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Always Wondered
February 13, 2025

I've enjoyed finding out about my relations, I've managed to get a good way back. Although I do spend a bit of time trying to get the inconsistencies sorted, (some of the dates a way wrong). I have also tried numerous times to get a copy of my chart through the chart maker on the site but as yet I haven't managed to get anywhere with it. It's great what you can find on here. So overall it's a good site.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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My experience
February 13, 2025

Amazing 👏
Have found so many ancestors and living relatives that I didn't know existed.

Date of experience: February 10, 2025
New Jersey
1 review
0 helpful votes
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Great family tree site
February 13, 2025

I started my family tree on Ancestry.com. I would get a notice or discovery maybe 2 or 3 times a year. I ran across My Heritage and decided to check it out. Now I get updates and family finds a few times a week. So much better at finding family members. It's pretty easy to maneuver the site and your tree. Just explore the site and you can get the hang of it. Glad I have it.

Date of experience: February 10, 2025
New Zealand
1 review
0 helpful votes
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My Heritage
February 13, 2025

Not in a financial position that allows me to upgrade plan so hints and discoveries are a waste of time ie can't access without upgrade.

Date of experience: February 10, 2025
Canada
1 review
0 helpful votes
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You are very expensive to subscribe to.
February 13, 2025

I am paying too much money for what I am receiving from MyHeritage. Why don't you reduce your cost to customers.

You are the ones benefiting from me as I have given you my genealogy research aka Family Tree Without it you would not be able to send me emails about Matches, etc.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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Subscription renewal and upgrade offers
February 13, 2025

Options explained concisely and clearly with advice on what each option had to offer, benefits of each, etc. Glad to take up what was offered at a considerable discount as a multi-year user!

Date of experience: February 10, 2025
Latvia
1 review
0 helpful votes
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Vajag programmas programmētājam analizēt kļūdas, it sevišķi foto dokumenti, ar mazu izmēru un izšķirtspēju, man no 5000 foto derīgas tikai 10%!

Date of experience: February 10, 2025
Czechia
1 review
0 helpful votes
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Nemám žádných připomínek, možná jednu, nestíhám zpracovávat všechny shody které mi chodí na mail

Date of experience: February 10, 2025
Florida
2 reviews
0 helpful votes
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Great program!
February 13, 2025

If you can afford it, it is a great program and useful tool. It opens up so many doors and such a hurry that it is hard to describe here. I have been into genealogy for over 40 years and MyHeritage stands head and shoulders above the rest.

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Bon site de généalogie
February 13, 2025

J'ai pu reconstituer une grande part de mon arbre généalogique.

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
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Best geneaology site for the money
February 13, 2025

I have used MyHeritage for years now. The functionality and features of this site are the best value of any genealogy site. The are constantantly adding features ahead of other sites and do not upcharge for every feature added. I have found more international records than other sites and without having to pay hundreds more in access fees.

Date of experience: February 10, 2025
Argentina
1 review
0 helpful votes
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Excelente
February 13, 2025

Una herramienta que supera cualquier espectativa, facil de utilizar

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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A l'origine de cette aventure, suite à l'invitation d'un cousin pour consulter son arbre généalogique sur Généanet, en précisant que sur My Héritage, il était beaucoup plus élaboré, ce qui m'a incité à m'inscrire sur se dernier site. Par contre ce cousin ne m'a jamais autorisé à faire parti de la famille.
Par contre My Héritage à commencé à établir la genèse de mon arbre, avec de nombreuses erreurs, en conséquence, je me suis senti dans l'obligation de les corriger, et de ce fait, continuer l'aventure.

Date of experience: November 22, 2024
Belgium
1 review
0 helpful votes
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Mss tussen de lijntjes... on kleine letters... maar ja... in eens werden er 300€ afgehaald voor een jaarabonnement... ben er niks mee...

Date of experience: February 10, 2025
Puerto Rico
1 review
0 helpful votes
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Best site ever!
February 13, 2025

After being a member of a few other web sites, I found that this one was the easiest to maneuver. It has so many new features and I am about to upgrade again. My experience has been awe inspiring as I have been able to find my father's ancestors dating back to the 10th century. I have 25 generations of these ancestors and it's still growing thanks to this site. I would highly recommend it! It is the best!

Date of experience: February 10, 2025
Belgium
1 review
0 helpful votes
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Beste stamboomsite
February 13, 2025

Super gemakkelijk in gebruik, zeer duidelijk en overzichtelijk en documenten kunnen toegevoegd worden ter staving van de data

Date of experience: February 10, 2025
Israel
1 review
0 helpful votes
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Costo
February 13, 2025

Mantener la cuenta es caro y aún con suscripción completa no se tiene acceso a todos los beneficios

Date of experience: February 10, 2025
Denmark
1 review
0 helpful votes
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Spændende
February 13, 2025

Spændende det får mig til at huske tiden tilbage.det får mig til at mindes og fortælle min historie videre til mine børn og børnebørn samt nevø og niecer

Date of experience: February 10, 2025
Denmark
1 review
0 helpful votes
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Easy and self explanatory
February 13, 2025

Got the DNA test to track my lost family Got hooked, found my family and started to track my heritage.
Setup is easy and self explanatory.

Date of experience: February 10, 2025