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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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The staff person was very helpful in resolving my issue and was pleasant to boot
Le ricerche che sono riuscito a raccogliere le ho trovate fra i ricordi dei parenti, girando per cimiteri e chiese. MY HERITAGE devo dire che non mi è stato di nessun aiuto oltre a darmi la possibilità dell'inserimento delle persone.
I miei parenti sono tuitti Italiani, quello proposto da MY HERITAGE sono tutti esteri, pertanto non ho potuto integrare nulla. Ho trovato alcuni documenti nel PORTALE ANTENATI di Milano e provincia, nella provincia di Varese è tutto totalmente assente. Per chi deve ricostruire la sua Genealogia Familiare Italiana non lo trovo UTILE. A meno che, mi sappiate indicare dove cercare!
Mooi en goed programma. Helaas wordt het door de mede gebruikers niet of nauwelijks gereageerd en geen het programma dubbele info wat veel tijd kost om zaken uit te zoeken.
La atencion del personal ha sido muy buena, pero el pedido del kit de adn se ha demorado mucho, por lo que no he podido usar el mes gratis en la plataforma para poder hacer la investigacion de adn
With the help of others I have managed to find my descendents back 7 generation to the war of independence in America. Also many other legs of our family to many generation. The picture section is also a boon to the site giving life to a big list.
The smart searches return very often duplicate data and it is time consuming to reject all of them.
Second there is several times not accurate data which is bein taken from other sources and there is no option to correct it, e.g. wrong DOB or Name. Support for that is inexistant on Myheritage Side.
Looked for WWII records for Battle of the Buldge for my Uncles. Could only find Draft registration and nothing on Airborne Divisions.
Excellent information and continuous updates - it's been an incredible journey
Tend to have little blasts of research to update my site as much as i can,get loads of info to add but dont have the time to do a lot of it,so pick and choose when i can.have quite a few mistakes which i would like to get sorted out,overall quite satisfied with My Heritage.
Easy to find out about your family and background. Found many people that are part of my life.
With Myheritage I have been able to make progress in finding my ancestors and relative relatives in the trees I research either by deduction or by DNA matches.
Muito interessante.
Recebi as minhas correspondências do ADN.
Mais tarde recebi uma atualização.
Fiquei surpreso por não corresponderem em parte à 1ª correspondência.
Pohodlné genealogické pátrání po předcích několik století dozadu. Je to dobrodružné, tajemné se spoustou překvapení. Každý by měl vědět odkud pravděpodobně pochází a kdo byli jeho předkové.
Vřele doporučuji, František
Very easy site to navigate, however find it a little teadious going through so many claimed accestors.
Which does not match mine.
I got only two contacts. I knew one. Poor details and little information.
Excellent experience (Over 5 Years)! — Brilliant, regular communication, of detailed information about many members (close or more distant) of our family.! Our continually developing "AUSTIN Family" Website is very valuable for Me and my Children (and Grandchildren, etc)! I highly recommend using "My Heritage" services! — (JOHN AUSTIN,, Melbourne/NARRM, 2/7/2025)
Your screen layout for messaging and for trees does not use my computer screen very well. It is difficult to get around and to see the details. I have a large screen but you have what I guess you might call regions within your app that leaves a lot of white space but not much room for me to view information. I use MyHeritage mostly on my Windows 11 computer. It takes a very long time to move around on your tree. This experience is not on just one day it is everyday since I started using MyHeretage.
Abonnée depuis plusieurs années, je suis fan de MyHeritage et j'en parle autour de moi. J'apprécie vraiment de recevoir les messages presque quotidiens Smart Matches, Record Matches, Découvertes, Correspondances. J'ai beaucoup progressé dans mes recherches et je remercie MyHeritage.
It has been so much fun te find out where all parts of me come from. Amazing that we're able to do this.
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