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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
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My life's work
February 13, 2025

Very pleased with my heritage and the possible links to other trees, not sure if I would have found these connections, my wife and I also have our dna details on here, but most have not lead to any firm links at present,after spending the last 25 years putting our trees together we still find interesting people on here, thankyou all!.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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Looking back, GREAT experience.
February 13, 2025

Overall, Going back into my history has been an awesome experience. Hasn't been easy to tie up loose ends on some occasions. Happily, with the help with hints etc and another site the transition has been very rewarding. The only downside is the price of renewing subscriptions when you know "the end is nigh" and there isn't much more I can add.

Date of experience: February 10, 2025
Maine
1 review
0 helpful votes
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I like Hertiage, it gives me a lot of material to work with. And they keep on looking. And connecting
I do a little upset when they give you info and tell you They need money. There are times I don't have any money, as I am om SS, At 81 it is hard to find a job. And my health wouldn't let me any ways.

Date of experience: February 10, 2025
Mexico
1 review
0 helpful votes
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Descubriendo el pasado
February 13, 2025

Muy útil para construir el árbol genealógico y encontrar familiares.

Date of experience: February 10, 2025
New Mexico
1 review
0 helpful votes
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I love my Heritage very helpful
February 13, 2025

Easy to save info and find similar back up info and I like the discrepancy notices

Date of experience: February 10, 2025
Missouri
1 review
0 helpful votes
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My Heritage
February 13, 2025

I have been using My Heritage for at least 10 years. I enjoy its ease of use.

Date of experience: February 10, 2025
Alabama
1 review
0 helpful votes
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So many new ancestors...
February 13, 2025
Updated review

Very pleasant and helpful as always. One of my favorite sites...

Date of experience: February 10, 2025

So many new ancestors...
November 24, 2024
Previous review

MyHeritage, weekly, gives me many, many, new ancestors to add to my rapidly growing tree, Most of which I would not find on my own. Very happy with this site...

Date of experience: November 14, 2024
Finland
1 review
0 helpful votes
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New cousins!
February 13, 2025

It has been wonderfull to find new cousins living in USA. The emigration from Finland to USA was so common in the late 1800 and in the beginng of 1900.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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To find out about my kin away back they all seem to be on my dad's side some on my granddad but I see a lot migrated to Australia and new Zealand it great that I can go back as far as 1500 it would great the only draw back I get repeats

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Absorbing - and worth the time
February 13, 2025

Chasing down all the family stories was a first step. Amazing how much was true.

Date of experience: February 10, 2025
Michigan
1 review
0 helpful votes
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MyHeritage's interface is much easier to add family members than that of Ancestry or Family Tree Maker. We have been using this application for 2-1/2 years now and have only seen a couple of issues, which were resolved by the team at MyHeritage. So this means they listen to the customers, a great way to gain confidence.

Date of experience: February 10, 2025
Canada
1 review
0 helpful votes
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As there is always something new each day with MyHeritage, I look forward to the daily updates, even when I'm busy doing other things. There is always something new to learn. Thank You, Mike

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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This site is excellent at what it does
February 13, 2025

I have been surprised at how much information was available so quickly. However I soon used up my allocation based on my plan. The only thing that has prevented my journey is the extra money it will cost.

Date of experience: February 10, 2025
Croatia
1 review
0 helpful votes
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The best DNA company
February 13, 2025

MyHeritage is easy to use, offers detailed DNA analysis, and has a rich genealogy database while being more affordable than some competitors.

Date of experience: February 10, 2025
NL
1 review
0 helpful votes
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Prima programma
February 13, 2025

Werk er al jaren tot tevredenheid mee. Ik ervaar één minpuntje en dat zijn steeds dezelfde foto discovery die blijven terugkomen.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Love MyHeritage
February 13, 2025
Updated review

MyHeritage has so much information. I appreciate the emails the gave a match for me.

Date of experience: February 10, 2025

Excellent Information
August 31, 2024
Previous review

For years I have been stuck on going back further than seventh generations from me. My Heritage has connected me with more people and as a result I am now into the ninety generation of ancestors on several branches. Thanks for the great work you do.

Date of experience: August 21, 2024
Texas
1 review
0 helpful votes
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I am not a robot!
February 13, 2025
Updated review

I do a lot of research on the Jewish heritage of the Green family! And I get noticed as a potential robot! I think I understand but maybe unnecessary! Also I am retired and on a fixed budget, I can't afford to upgrade all the time!

Date of experience: February 10, 2025

I am Jewish descent and need help!
November 22, 2024
Previous review

I haven't received my results yet but I am confident that heritage.com will assist me to recover more of my Jewish ancestry! I've heard that you're the best! I need more details through my DNA and know you can help!
Shalom! Dennis

Date of experience: November 12, 2024
France
1 review
0 helpful votes
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Application fiable et sérieuse
February 13, 2025

J'apprécie énormément d'utiliser MyHeritage. C'est une application sérieuse et efficace

Date of experience: February 10, 2025
Austria
1 review
0 helpful votes
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Nach der Eingabe der Informationen aus dem eigenen Wissen kommen sehr wertvolle Infos aus dem Internet zur Prüfung und event. Ergänzung. Dabei werden auch Infos aus anderen Stammbaumprogrammen zur Verfügung gestellt (z.B. "FamilySearch"). Grafische Darstellung in verschiedenen Layouts.

Date of experience: February 10, 2025
Kentucky
1 review
0 helpful votes
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I love the workability of MyHeritage.
February 13, 2025

I feel like they perform the most behind the scenes research to share with us. It is usually 100% correct and worth researching further.

Date of experience: February 10, 2025