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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Wacht nog steeds op de DNA Kit die ik vorig jaar voor de kerst besteld had
The back sourcing on my dads mums side is great
I'll d like to dads dads side as well as my mums both side
Wide source of records. Easy to use family tree. Helpful and relevant suggested matches, Provides online help.
Des milliers de doc de decouvertes sur vos ancetres qui vous font remonter dans le temps et ainsi decouvrir votre passé
Overall, I am impressed with the smart searches to dig up many different sources, mostly relating to my family tree and helping me build an accurate, complete tree. The suggestions are helpful and a reminder to go in and check out these smart finds and incorporate the info or disregard it. I like the system and the fullness it brings to the table. The consistency checker is also a cool tool to keep things straight.
Provides me with the family history information I need names, dates, places.
Very good searches, I have been with them for over 13 years. Customer Service is spot on and very helpful. I feel that I get true data in searches.
Very slow progress to receive dna results, have not received results as of this survey!
I upgraded to the Omni plan, because I was told this plan includes Legacy Family Webinars. When I tried to log in, I needed a password, which I don't have. I wrote to Legacy Family webinars, and was told I was supposed to clink on the link. I don't know what happened…I thought I clicked the button.
Since we can no longer speak to a representative, I tried the "contact us" page. There isn't an option in the drop down box, nor is the option in the chat section…and I did not see an option for a call back. I sent a message through FB messenger…no response.
Unfortunately, I cannot locate the email, so I can't even look at it to see if I clicked on the link.
There are a lot of webinars I would like to see…I already missed 2 that I signed up for.
Do you no longer even have 24/7 service?
I really would like to get this resolved asap, so I can take part in the webinars. I specifically upgraded my plan so I can have this option, and I'm very frustrated and upset!
I've been using this website for several years. It has been enriched with thousands of very useful data for finding information like in newspapers. It's a very complete website for tracing your ancestors
I do not wish to keep receiving (monthly) photo matches. Apart from two personal photos, I have no interest in adding photos to my family tree.
Has given me history on distant family members back iinto the 1600's and has connected me with distant relatives that are still living.
I have the premium subscription but keep getting issues with research and the annoying MAXIMUM USAGE message even though I might not have used site for days
The site is not difficult at all to learn to use.There are connections and suggested ones all the time.I'm very pleased with my time on the site.
I was focusing on my connection with a particular individual in medieval Scotland. Haven't found him yet, but I've gone back to an English direct ancestor born in 1502, and discovered I'm a descendant of the captain of the Mayflower! Also got a DNA surprise: I'm over 28% Scandinavian, probably from Shetland Islands. I was expecting mostly English and Scottish.
Seit Herbst 2023 Suche nach meinen Vorfahren. Myheritage hilfreich...
Great research tools to find more information than I expected to find about my family history and stories to be able to hear about relatives that were way before I was born and their journey that led to me being here on this earth. Also I'm always surprised on how some of them have similar attributes either in jobs and family that many of us currently have in common.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members