MYHABITReviews 124

You'd think an Amazon offspring would have (at least) decent customer service –– well, you'd be WRONG. I'm a frequent online shopper, and this is hands-down the worst customer service experience I've had in years. I received something from this site as a gift and, despite their site claiming to allow gift returns, I was told I could not even receive credit for item purchased through them. I can say with 100% confidence that I will never shop with MYHABIT in the future given their rude, unhelpful response to this situation. Here's hoping they shape up before becoming a casualty like so many other sites who have thrown their hats into the overcrowded private/flash sale ring. Regardless, I'll be saving my money and looking on comfortably as a bystander.

I bought a coffee table and only received the table top with no legs! It was also damaged during shipping (one corner was chipped off). I have bought two other items from them and didn't have any problems (a pair of shoes and a pillow). My suggestion... stick to small inexpensive items. Now I have to somehow get this 58lb package to the post office. How? I have no idea since it weighs more than 1/2 my weight! Too much trouble and disappointment to ever take a chance on a big item again!

I have placed orders with this website. Within a week, I was sent 2 incorrect items that I didn't even order. When I called customer service, only response was send the items back which requires printing labels packing the items and a taking trip to post office/UPS to return these items. Of course, great deal of time and effort is wasted for nothing. I was highly disappointed with their response. It seems like they just send you whatever they have and not what you ordered... Also, each time they said they can't send you the correct item since it is SOLD OUT! REALLY!

My boss told me about this site. I was reluctant as I have been burned with online shopping in the past. I went ahead and visited to see what they have to offer. Of course upon my first purchase, I was extremely careful to check out the return policy as this is where I have been burned in the past. Everything seemed fine at first. Then at some point a return went to a store credit. On my next purchase they used the store credit with the remainer on my credit card. Now on this return it all again went to a store credit. I was told that if you use credit to purchase it has to go back to credit. But why couldn't the amount used to cover the purchase price that did go on my card go back to my card and not store credit. They didn't have a good answer for that one. When I called to complain, all I got was a run around about the having to use store credit policy. No one willing to make an exception or work with me in any way. All for $178.00! Can you believe? I am sure it isn't much to them but me... Bad business in my opinion. I guess I will have to use my credit and then NEVER shop on this site again.

I absolutely love MyHabit.com.

I have gotten great products from them and nowhere else can you find the similar stuff cheaper even at an outlet.

I have the experience that a couple things I ordered look fake and some of them are 2008-2009 models. By the way, if you are into Richard Ginori tableware and Tods menshoes, the 2012 models are nowhere as good as their earlier last year merchandises.

Tips for success have high speed internet and log on exactly at 9 a.m. PST. Otherwise, most of the good things will be gone in less than 5 seconds. If you are not sure about the size, just oder two sizes and return one after you try it on at home since there is free shipping and credit back to your credit care will only cause you $6 more.

Vrey happy with it. Hope they have more merchandise each time!

I have used this site numerous times - you have to do your homework to see if the prices are good. Usually they are very good and shipping is fast! You also have to log in early, especially if you are of a common size. I really do think that shoes are factory seconds as I have had issues with them, and I may stop getting shoes from them. But overall I love them. Refunding was a breeze when I received a slightly defective chair, even though it was not refundable. Myhabit refunded the full price and had me keep the chair!