MYHABITReviews 124

I am very pleased with my purchases from MYHabit. The quality of the merchandise is excellent as are the prices for designer goods. I find myself frequently shopping on the site. The shipping is fast and reasonable in cost. I just love shopping on the site. I also like the wish list for items that I want but are sold out. I have been able to acquire many items desired when they are located and returned to the site. A notice is also emailed and texted about the availability of these items.

I have ordered from here several times and have always been happy with the transactions.

I have been an avid user of Gilt and Haute Look for years. I also work with Amazon.

I have not used My Habit regularly because the merchandise is spotty.

Today, I placed an order with My Habit using my mobile phone. I ordered a belt. Within moments, I received an e-mail that my belt and painting were on the way! I went to the site and tried to cancel the order within five minutes. It responded with a system error. I went online with Chat within a half an hour of placing the order. The representative said that my order was already on its way! I have been charged for a painting I did not intend to order. This note was followed quickly by My Habit's return policy in an e-mail.

Regardless of whether this experience is resolved, I'm done with them. The service experience didn't fit what is presented as a "premium" brand.

... and by "Cutout Stone" they actually mean plastic.

I'm very disappointed in the quality of 2 products I purchased for my wife:

Earrings:
http://www.myhabit.com/#page=d&sale=AEMLA31T0YOM&asin=B00YS4QA6C&cAsin=B00YS4QA6C&fc=1

Necklace:
http://www.myhabit.com/#page=d&sale=AEMLA31T0YOM&asin=B00YS4RZ7U&cAsin=B00YS4RZ7U&fc=1

They feel very cheap and aren't worth the value. There seems to be a reason why these items have been marked as "non-returnable"

This site is fake from china. I ordered the bags was never told they are coming from china until they took the money I found out. I received the bags. My God, they look worse then fake MK purses. They took my money as soon as I submitted order. I emailed them back wanted my money back. They said I can return them, however, I have to pay for the return, which will cost me at least $60 to return to China. They said they will give me an additional discount. I agreed. This was back in February. We are in June and I still have not received my money back. DO NOT ORDER FROM THEM. They are full of lies, their bags are worse then an actual fake bag would be. They looked like they have been used for ten years.

Customer service is great, you get your stuff right on time and there is always someone available on the phone to answer your questions. Drawback: after I returned an item i never got my money back and i just let it go. You buy your items for a cheap price but the problem is the quality is almost always cheap and not comparable to the real brand they claim to be. My valentino sunglassess were not close to the real ones in quality, the 3 pair of earrings i bought were all defective and stones were hanging loose, detached, in the plastic bag; the clothes with cheap fabric a cheap imitation of the real brand. I am not sure that after so many bad experiences I am going to continue shopping with Myhabit.

Living in Australia is frustrating for many avid shoppers. We pay more for everything, we have limited choice of products, and we are often unable to buy products from US websites.
I've been a member of MYHABIT for about 3 years, for the past year I haven't bought clothing or shoes for myself from any other shop, online or otherwise. The prices are fantastic, the quality of the merchandise has been fabulous, and the customer service department have exceeded my expectations. I am delighted with MYHABIT through and through!

I have had mainly good experiences, but now that they charge shipping for anything under $99, it's very frustrating. Since items can only be held in your shopping cart for 10 minutes, it's a race to try and find everything I'm looking for before that 10 minutes is up. For example, today I put a pair of Kenneth Cole sandals for $39 in my cart. It was the last pair available in my size and it was really all I wanted, but they wouldn't be free shipping by themselves, so I had to quickly look through lots of other items to find something else to add up to $99. In the past I could have just checked out with the sandals, and then gone back to look for other items at my leisure.
I really don't like the set up now, so I probably will just look at their site and then see if the items are available at a comparable price elsewhere

I've seen where people say stuff sells out too fast, it does. So much so, when I "bought"a $1000 chair from them... I never got it. When I called cust. Service, they couldn't tell me if it was in transit, or if they ever really shipped the package at all, despite having a ups tracking #. After 2 weeks of me calling and emailing them(they never contacted me until the point of refund), I still never got an explanation as to what happened, only that I would be refunded. The chair was supposed to be a gift, so a refund wasn't what I was after... guess it'll do.

If I could put 4.5 stars, this would be my score. The customer shopping experience on the site is great, which is not a surprise, as it is powered by the industry-best Amazon. They often have very good deals on some sweet brands. Their customer service was very responsive. In my last order they shipped me wrong size shoes ( 3 instead of 8, yeah), and because it was a no return item, refunded me without the need to ship it back (I just donated it). Of course, as usually happens in these cases, the size I wanted was sold out. Knocking off the 1/2 star due to their new shipping/return charges. I understand why they needed them, but I loved my free shipping on all orders. May be they can expand perks to Amazon Prime member.

These site are scammers! Do not buy from this site. They are not trustworthy and very unreliable. I purchased a suit and the item was not delivered and when I contacted customer service they told me that the item was sold to a person on a waiting list and I was told to get on a waiting list. They blame UPS and post office and everybody else but refused to take responsibility. I had to beg for my refund and they are taking their time to even refund my money. Worst customer service. Better to buy from Amazon. I bought from the site because I was told they are owned by Amazon but never expect that kind of customer service from MYHABIT! They are horrible!

I am the type of woman that likes to shop at home. Oh of course I enjoy going to the mall for a specific item, to stock up on tops at Forever 21 and H&M, and to visit the shoe department at Nordstroms. But, I love flash sale sites and MyHabit is number one. I will shop at Gilt ( a little expensive and more on the "designer side") and Rue la la just getting to know, Ideel (don't, since Group On, bad customer service and the product lines are poor you can get their stuff cheaper at Ross and Forever 21 in my experienced opinion. But MyHabit, owned by Amazon is the best. MyHabit has the widest scope of merchandise and the best discounts. Customer service is prompt and very fair. They do offer refunds, the amount you paid less 3.99 shipping fee for orders under 100.00 back to your credit card unless they very clearly state non-refundable (literally shows up in red in your cart). You must return within 30 days AND you must choose: Refund OR Credit during the return process. My best purchases this past three months; a nue by shani mod colorblock dress $74.00 (it actually went down to 59.00, in a flash sale, items sold today, may repeat another day it quantities are available thus the lower price) regularly $270.00 ( once you place the item in your cart, you have 10 minutes to purchase it, I use this time to check prices BEFORE I buy it). I also got a Members only leather crop jacket in Mushroom, feels and looks like lambskin leather and is good weight so so nice for $149.00, regularly $428.00.
A few things to consider: 1) you have 10 minutes to think about the purchase, is it really a good price, can i get it at the mall cheaper, is it worth the 3.99 for delivery? 2) don't let the fact that you "only" have 10 minutes push you into making a bad purchase i. E. can't afford it, don't really love it, wrong size, color. 3) most things come back around OR something equally amazing remember a new sale starts at 9am PST every single day!

Something is fishy about this site. No sooner did I order a handbag at original (not inexpensive)discount price (arrived in inadequate packing, luckily no significant damage), then suddenly one left selling for $40 less... unsatisfactory response by customer service. Then I was considering another handbag purchase, price unchanging over many days. I noticed the number of items for that brand was constantly changing and one colour of the style I had in mind was sold out yesterday? But available today? My colour choice went to "one left", selling without price modification... just as well. According to many reviews, who knows what the quality might have been of this supposed expensive bag?!

I purchased my very first item and couldn't wait to get my Chi Rocket Blow Dryer. Only to be extremely disappointed that my $300.00 blow dryer didn't heat up, it was defective. I just wanted another one but was told by the customer service chat line that electronics cannot be exchanged! I had no other choice but to have my credit card refunded. I wanted to chat again and ask why I had to pay the shipping charge to return it but was not allowed to chat, e-mail or do anything else regarding customer service and this blow dryer. Wow! Access Hollywood... quit advertising them for "great deals" they are a headache and customer service doesn't exist. I might decide to quite watching Access Hollywood until myhabit.com decides to service their customers.