MyCleanPCReviews 492

The initial "FREE" exam allows them access to your credit card number. Believe me they will find that very useful after they start charging you every month for their services. Of course you did not order those services but they do not care. I am constantly calling my credit card company to reverse the charges and regularly, they reappear. I finally changed my credit card number to stop them. These people are doing this legally, but morally wrong. They must be penalized for the ripoff they are giving to ordinary people. I will use the means available to stop them.

I think this company has taken into consideration all of the disgruntled concerns from earlier on. I tried them, with the gut instinct that my laptop's issues were revolving around one download error (done by a nanny while I was at work, but nonetheless just one error) and Kelly, my agent who helped me confirmed that it was only one issue. The software for $19.99 removed the problem, and the next scan showed no issues at all after I used the software to remove the program that was infecting my device. She did her job pitching the online technician, and I had to decline but the purpose for which I needed the program was indeed served. I am one of those people who will wait until a brand new product is market tested, tried and refined before I'll touch it with my money though.

I run a server for http://wordunscrambler.com and http://scrabblecheat.net and wordunscrambler.com kept hanging so I figured why not see if mycleanpc can figure anything out. They just want you to upgrade for $200 and all you do is waste your initial fee. A network admin installed a virus checker and improved my firewall and now the site crashes much less frequently. It was worth a try but it doesn't work as they say. Go run a free virus checker like avira or reinstall windows.

Waste of money. For $40 their software does nothing. In order to activate the software you have to call them and they offer to send you to a "technician" for $199 additional and $14.95 a month for continued service. I ran the scan, paid the $40, refused the technician. Then clicked on fix problems when the software was activated. Took about 50 minutes to do what ever it did. As a test I let it restart the computer, I didn't start any other programs. Let it finish what ever it was doing. Then I said, well if it cleaned my PC I should run the scan again and get 0 errors. Ran the scan and in 2 seconds it found 222 problems. Shut off the program. Obviously it doesn't "clean my pc" it just installs some useless software so they can get you to call them so they can try to sell you a $200 technician. Sorry, there are free programs that scan your computer and even some free ones that will remove spyware etc. This is a scam.

I have been scammed by this company - at least that is my perception. I had dbl my speed (which worked great) and time came up to renew. When I clicked the renew button, somehow maxmyspeed page kept coming up vs dbl my speed - somehow I got renewal charges on both now - $39.99! Max my speed is SUPER slow - takes a good 20 min to scan and do a clean up, where as dbl my speed was just a few minutes. Not sure how this bait and switch happened and I will contact whomever regulates this... but now I have to make more calls or send emails to get this rectified. I WOULD NOT RECOMMEND MAXMYSPEED.com!

Immediately after they finished with my machine I began receiving spam, so much so that my ISP shut down my email. This company will "scan" your files but I suspect they are actually down loading them. They will try to sell you a monthly service and about all that is done for your computer is a standard defrag. I would suggest changing passwords if you have let them into your machine. For this "service" you will be billed $39.95. I strongly suspect fraud and phishing are the real goals of this "company".

I fell for this stupid gimmick. I am not the most computer literate person in the world, and they had me thinking that my computer was totally screwed up. They talked me into getting the 1 year plan for 250 bucks. Making it sound like it was the best option ever. They were all Americans, and kept telling me things to keep thinking that, like talking about living in LA and the Lakers. If they were real Americans is anyone's guess. Anyway, I let the tech guy do his thing on my computer, I told him what was wrong with it so he could zero in on these issues. He called my phone about 2 hours later to tell me he was finished. It's Easter Sunday, and I was heading to the 'rents house for dinner. I came home, and it sucks I had to get so angry with the deepest pits of hell, and turn into Satan on the holiest day of the year. My computer was F'D up! It would not stop writing in CAPITAL letters! No matter what I did, it wouldn't stop. That was my biggest issue, not to mention how ridiculously slow it was running! I'm talking about 3 times slower then it was before, and before it was so ridiculous that I fell for the stupid scam that is mycleanpc.com. I called them, and seeing that it says 100% satisfaction guarantee, that it would be a snap to get my money back. Let me tell you how completely rude they get when you ask for a refund. Some chick named "Asia" was seriously the rudest customer service person I have ever spoke with. She talked to me like she didn't give a crap about her job, and being fired for talking to someone like how she did was not scary to her at all. She tells me that they can only refund 70 bucks out of the 280 I gave them (250 for year of tech support, 30 for the scam that they pull you in with). I flipped out. Let's say that F bombs and calling her a female dog was in my vocabulary, but hey, she was asking for it after all! She told me the only way to get a full refund is to let a "level 3" tech go on my computer and fix the problem. I refused! I said, "Why would I let another guy from your company get on my computer, when the first guy totally screwed it up worse!" As I am typing this, my computer is acting funny, like they are hacked in right now reading what I'm typing, not even kidding. The box I'm typing in writing this review keeps moving up and down, and I am not doing that. Anyway, I am just going to call Bank of America in the morning, and hopefully I can cancel those payments. If that doesn't work, does anyone out there have any advice what to do? Should I let them go back on to "correct" the problem? I really don't want to do that! HELP ME!

I checked out the free scan for a friend with a slow computer.
On all subsequent boot ups - I get the ad.
Worse... I fly MS Flight Simulator-X.
This thing just pops up in the middle of a flight... and bye-bye flight.
Worse even more... try to uninstall.
Box pops up saying it's running... do you want to stop it to de-install?
Yes.
Nothing.
Found out the computer goes in to a loop.
50% CPU to a task called KILL. Somrthing.
Right click on that on Task Manager and End Process...
Finally,... GONE!