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MyCleanPC

4.0

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MyCleanPC Reviews Summary

The company's reputation is characterized by a mix of positive and negative feedback. Customers appreciate the effectiveness of the software in resolving computer issues and commend the availability of human support, which some view as a significant advantage. However, numerous complaints highlight unethical billing practices, including unauthorized charges and difficulties in canceling subscriptions. Many customers express frustration with upselling tactics during support calls and inadequate refund policies. Overall, while the service can provide value, the company's customer service approach appears to require significant improvement to address billing transparency and enhance customer trust.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Of all the years I've been with your service this was the most complex fix and accomplished very efficiently

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Don't know where to start
December 20, 2017

Don't know where to start. Everytime it falters I just call you guys. Great job Techs keep up the good work.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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The tech was friendly and assured me he had everything within his control to solve my issues. Thanks wendell

Date of experience: January 3, 2018
Texas
2 reviews
0 helpful votes
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I think everything is ok
December 17, 2017

I think everything is ok. I am taking the survey before I have a chance to check. I am sure it is though

Date of experience: January 3, 2018
Texas
2 reviews
0 helpful votes
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There was a tech problem as I thought. More like my lack of tech, and I learned something today, tech wise.

Date of experience: January 3, 2018
Texas
2 reviews
0 helpful votes
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Always great help the CAlifornia guys especially. Do not like the guys from the Phillipines they are rude

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Very slow computer that wouldn't load diagnostic software. Tech took the necessary time to find the issue

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Computer needed good cleaning and first tec helped me a lot second tec cleaned computer so i am satified

Date of experience: January 3, 2018
Texas
1 review
1 helpful vote
Follow Larry T.
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The one problem I wanted fixed was not fixed, I still can't get my e-mail either with firefox or chrome

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Removed viruse's and any other unnecessary thing to improve Computer run speed very happy with survus

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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My PC was slower than a snail on a cold day, after proper escalations, the correct techs fixed the issue

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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US Tech Support does a good job of removing viruses, Trojans, Spyware, and Malware on computers. Thanks

Date of experience: January 3, 2018
Texas
1 review
1 helpful vote
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The firefox browser still won't bring up/load pogo games, its the firefox browser that I need fixed.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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3rd time trying to respond to this survey. Me thinks the problem has not been resolved. We shall see.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Major E-mail problems, and I went ahead and change the password to something I can remember better. Thanks

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Computer would shut down and restart while on f/b or checking email, slow start up. Scan was done. Thanks

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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You took care of this computer and - more importantly - solved my wife's e-mail issues. Thanks again

Date of experience: January 3, 2018
Texas
1 review
1 helpful vote
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I couldn't get the program to down load he helped me get it done very fast and very professional. Thanks

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Install wndowa 10
December 9, 2017

Install wndowa 10. Not sure it was completed. Windows message something went wrong try again. Thanks

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Already had edc and optimizer but all of a sudden the icon disappeared along with the programs. Thanks

Date of experience: January 3, 2018

From the business

MyCleanPC is a leading Windows PC cleaner and optimization tool that improves your computer’s speed and performance by removing clutter and tuning up your system. It scans for and removes junk files, temporary files, adware, and other issues that can slow down your computer. The software also features a built-in registry cleaner and malware removal to fix problems like system slowdowns, crashes, and unwanted pop-up ads, thereby improving stability and security. Trusted by over 1  million users, MyCleanPC offers a quick free diagnostic scan and an easy-to-use interface, making it simple to keep your PC running at peak performance.


mycleanpc.com
Pasadena, CA, United States