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MyCleanPC

4.0

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MyCleanPC Reviews Summary

The company's reputation is characterized by a mix of positive and negative feedback. Customers appreciate the effectiveness of the software in resolving computer issues and commend the availability of human support, which some view as a significant advantage. However, numerous complaints highlight unethical billing practices, including unauthorized charges and difficulties in canceling subscriptions. Many customers express frustration with upselling tactics during support calls and inadequate refund policies. Overall, while the service can provide value, the company's customer service approach appears to require significant improvement to address billing transparency and enhance customer trust.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
Follow Frank D.
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I couldn't get on the internet due to a page that said my computer had a virus and to call a certain number. It would not go away.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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I could not get on the internet and you not only got me on the internet, you cleaned extra junk on my computer that I didn't need.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Screen was covered with a virus message and frozen. Computer just wouldn't work. Tech was very through and solved the problem.

Date of experience: January 3, 2018
Texas
1 review
1 helpful vote
Follow Gratten A.
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I been using US Tech Support for a number of years and I have been please to have all of my technical issues solve. Thank You.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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Priter page,, came positiveon clor need new black cartridge, be sun from amazon or cox willcome. Merry Christmas, thanks jeff

Date of experience: January 3, 2018
Texas
4 reviews
0 helpful votes
Follow Cheryl P.
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Logan got my printer back on wireless. I have to operate the laptop to find out if the "freeze" problem has beenresolved.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
Follow Lisa W.
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What I can mostly said, I've said before. We've been with you folks since the Cyberdefender years, and it's been ALL GOOD.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
Follow edward w.
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My problems was speed and cursor extreme slowness reacting to a command. Also to clean up any type of virus or malware.

Date of experience: January 3, 2018
Texas
2 reviews
0 helpful votes
Follow Rhonda D.
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I believe I had a virus and it kept popping up so I called you and it took them a while but the virus did not come back.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
Follow Stephen S.
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Helped me download my early detection 4.0 and checked and corrected any problems I had that were slowing down my computer

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
Follow Sandra C.
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MY COMPUTER WAS NOT PERFORMING. I AM I T IGNORANT. DO NOT EVEN EXPLAIN CLEARLY TO YOUR STAFF! THANKS FOR ALL THE HELP.

Date of experience: January 3, 2018
Texas
1 review
1 helpful vote
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I had deleted the program by mistake and could not get it back. The tech had to download the program and all is fine.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
Follow Suzanne L.
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I have been one loyal customer with you, and appreciate all you can you. Please keep up the good work... thank u.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
Follow Thomas R.
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New the cause of the problem immediately and why it happens. Also cleaned up other problems found on a virus scan.

Date of experience: January 3, 2018
Texas
2 reviews
0 helpful votes
Follow Kenneth Y.
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Thanks to tech support fast action and attention to detail, I can enjoy operating my computer at optimum capacity.

Date of experience: January 3, 2018
Texas
2 reviews
0 helpful votes
Follow Larry T.
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I had to get my subscription renewed, but now i have a new issue that needs resolved. (Google Chrome won't launch)

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
Follow Louise L.
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I had to go to bed before the technician finished working so I'm about to see if my problem actually was solved.

Date of experience: January 3, 2018
Texas
4 reviews
3 helpful votes
Follow mercy w.
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Not sure how you did it but it's fixed. Thank you for sharing your knowledge and fixing our computer problems.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
Follow Allan L.
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Bought a new printer, it worked one day, then nothing. Your tech support guy was awesome, and fixed it for me.

Date of experience: January 3, 2018
Texas
1 review
0 helpful votes
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I have been having issues for about a month and I am hoping this resolves the problem. I will try the pc now.

Date of experience: January 3, 2018

From the business

MyCleanPC is a leading Windows PC cleaner and optimization tool that improves your computer’s speed and performance by removing clutter and tuning up your system. It scans for and removes junk files, temporary files, adware, and other issues that can slow down your computer. The software also features a built-in registry cleaner and malware removal to fix problems like system slowdowns, crashes, and unwanted pop-up ads, thereby improving stability and security. Trusted by over 1  million users, MyCleanPC offers a quick free diagnostic scan and an easy-to-use interface, making it simple to keep your PC running at peak performance.


mycleanpc.com
Pasadena, CA, United States