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My Choice Software

3.4

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My Choice Software Reviews Summary

The company has garnered a positive reputation for its reliable service, fast delivery, and competitive pricing, with many customers expressing satisfaction with their product quality and ease of installation. Customer support is frequently highlighted as a strong point, with representatives providing helpful assistance during technical issues. However, some customers reported frustrations related to software registration challenges and occasional delays in order fulfillment. Overall, while there are minor concerns regarding service hiccups, the general sentiment reflects a high level of customer satisfaction and a willingness to recommend the company for future purchases.

This summary is generated by AI, based on text from customer reviews

service
114
value
222
shipping
29
returns
16
quality
210

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13,514 reviews

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California
1 review
1 helpful vote
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Have had great experiences purchasing software from MyChoice Software. Just read the product descriptions carefully, so you know your computer has the necessary requirements. Service has been quick, good directions given, and products have been easy to install and activate.

Date of experience: June 19, 2017
Indiana
1 review
0 helpful votes
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Every thing was perfect, I was concerned about using my card on line it so far has been used with integrity. They answered all my questions about downloading the software and it worked fine. I also talked to them about other software and to be clear this is where my future tech ware will be purchased. The person on the phone was polite and very patient with me as I am an older person. 5 stars and two thumbs up

Date of experience: June 8, 2017
California
1 review
0 helpful votes
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MychoiceSoftware is great, it has great products at discounted prices. They also send you a redeem code so you don't have to wait for the product to arrive in the mail. Highly recommend. In my last year of nursing school and this product was so convenient. -Juan Garcia

Date of experience: June 4, 2017
New Jersey
1 review
2 helpful votes
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Got the runaround
May 22, 2017

On Tuesday, May 10,2017 at 6:15PM EST, I ordered MS Office 365 Personal for download from MyChoiceSoftware. I immediately received email confirmation with instructions that my order would be available within 30 minutes (since it had been received before 5PM PT). I waited until 8PM and never received it. I called Wednesday afternoon and was told by * in customer service that it would be available "either later today or tomorrow morning". When it did not arrive on Thursday afternoon, I called back and * again informed me that the item was backordered (despite their site still reporting it as available) and it should arrive "either later today or tomorrow morning". When I still had not received it Friday afternoon, I called customer service and * informed me that it was still backordered and should arrive "either later today or tomorrow morning". I demanded to speak to a manager who merely told me the same thing. I canceled the order at that time due to their lack of delivery and received the refund.

As of 5:45PM EST on Friday, May 19, MyChoiceSoftware is still showing the item available for download within 30 minutes although I was told on 4 separate occasions that they had no stock and were unsure exactly when they would be receiving delivery.

*Personal information redacted by admin

Date of experience: May 22, 2017
Washington
2 reviews
0 helpful votes
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I often look for bargains and easy-to-use versions of popular software available online for download rather than boxed software. When I needed to license Microsoft Office, I found that MyChoiceSoftware.com had it not only available for download, but also had the best price I could find anywhere. Within an hour I had purchased, licensed, installed and started using the very latest versions of the M/S Office Suite.

Date of experience: May 17, 2017
Portugal
1 review
0 helpful votes
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Office for Mac
May 16, 2017

Product key was for USA/Canada and not for my market and I had to get help from Microsoft support to overcome the problem.
Now it works just fine.

Date of experience: May 16, 2017
Texas
1 review
0 helpful votes
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I had a really old version of Office on my home PC that I had just moved from home PC to home PC over the years. Finally I felt I needed to upgrade, mainly so I could use the newer file types (. Xlsx,. Docx) and take advantage of the some the newer filters and rules. There are a lot of sketchy places on the Internet with too-good-to-be-true prices (or so it seems) so I was nervous to provide personal information. Anyway, I found these guys, checked out the reviews and took the leap. It was a great experience and a really fair price.

Date of experience: May 13, 2017
Utah
1 review
0 helpful votes
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I extended my Office 365 subscription and was concerned about not buying it from Microsoft, but it was incredibly easy.

Date of experience: May 10, 2017
Arizona
2 reviews
0 helpful votes
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I ordered an MS Office subscription. I was delivered when promised and was very easy to install and run. There are lots of sites selling MS Office and it can be risky--not knowing who is selling a legitimate product. You can trust MyChoiceSoftware. Their customer service is excellent as well.

Date of experience: May 9, 2017
Maryland
1 review
0 helpful votes
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Quick and fast turn around time and nice support. Good price too! They always pick up the phone. I would recommend this company.

Date of experience: April 21, 2017
Pennsylvania
1 review
0 helpful votes
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Although I ran into problems, it was due to Microsoft's handling of previously installed products. Once I figured out how to over-ride MS problem it installed and activated exactly as advertised. Perfect product for ax excellant price. Would purchase from them again.

Date of experience: April 17, 2017
Delaware
1 review
0 helpful votes
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Quick, Easy, Reliable
April 17, 2017

The whole process was clear, easy to complete, and easy to activate once complete. Would purchase again.

Date of experience: April 17, 2017
Illinois
1 review
0 helpful votes
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Useful information, great products and excellent customer service! I stumbled upon this website and will continue to use it because of it's consistency and always has what I'm looking for.

Date of experience: April 17, 2017
South Carolina
1 review
0 helpful votes
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I found myself in a bind with Apple after they botched a data transfer from a failing hard drive to a new one. They couldn't carry MS Office 2011 over without my entering the authentication key which I no longer have. I decided to upgrade to the subscription MS 2016 and after shopping around and chatting on-line and phoning My Choice Software with preliminary questions, purchased it. There was a glitch with the first product key, and My Choice quickly sent another. Then, due to a freaky problem with Apple, the software wouldn't load. I received weird messages from my computer saying this software was unrecognized and could damage my MacBook Pro. I called My Choice again and talked at length with yet another tech rep who was baffled by this, standing by as I downloaded MS 2016 again. He scheduled a call for me with their top tech people for the next morning which I wound up cancelling because I made an appointment after that call to speak to someone at Apple first. The problem I experienced with the download is, according to Apple, something they've seen only a handful of times that has something to do with the MS 2016 via Google and on to a Mac. So Apple advised that I download it on Safari and everything went smoothly.

So often buying things on-line can be fraught when it comes to customer service, but My Choice proved to be excellent, articulate, sympathetic and determined to get my download correct after providing me a lot of great information in advance of my decision.

I give the 5-stars here with no equivocation!

Elizabeth

Date of experience: April 14, 2017
Washington
1 review
0 helpful votes
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Everything was easy and response very fast. Happy with the service. In less than 5 min I had the purchase done and received the Key. Thanks I will buy again.

Date of experience: April 13, 2017
GB
12 reviews
5 helpful votes
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Be careful!
April 11, 2017

Google Ads showed MS Office compatible with Mac and Windows and showing a lower price. Website details is different. Please make sure you read before you buy as this can be a headache!

Date of experience: April 10, 2017
Pennsylvania
1 review
0 helpful votes
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I found exactly what I was looking for at an unbeatable price. The online chat agent Jake was phenomenal, he spent the time to help me find what was the right fit for me and explained my options.

Would definitely recommend.

Date of experience: April 7, 2017
California
1 review
0 helpful votes
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Excellent customer service - I enjoyed ordering this product. I called and talked to the customer service agent before purchasing this software and she was very knowledgeable.

Date of experience: April 7, 2017
Texas
1 review
0 helpful votes
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Purchased on line and product key came back in 10 mins. I purchased an additional product and customer service was great.

Date of experience: April 3, 2017
Pennsylvania
1 review
0 helpful votes
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Really enjoyed using this site to purchase office for my new computer. The price was reasonable and I was able to download easily to my computer within 15 minutes.

Date of experience: March 27, 2017

From the business

#1 Discount Software Provider - Microsoft Licensing, SQL Licensing, OEM Software, Project, Windows, Office for Mac, Exchange, Windows Server, Visio, Antivirus | MyChoiceSoftware


mychoicesoftware.com
Founded in 2010
Lake Forest, CA, United States