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My Choice Software

3.4

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My Choice Software Reviews Summary

The company has garnered a positive reputation for its reliable service, fast delivery, and competitive pricing, with many customers expressing satisfaction with their product quality and ease of installation. Customer support is frequently highlighted as a strong point, with representatives providing helpful assistance during technical issues. However, some customers reported frustrations related to software registration challenges and occasional delays in order fulfillment. Overall, while there are minor concerns regarding service hiccups, the general sentiment reflects a high level of customer satisfaction and a willingness to recommend the company for future purchases.

This summary is generated by AI, based on text from customer reviews

service
114
value
222
shipping
29
returns
16
quality
210

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13,514 reviews

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Florida
1 review
1 helpful vote
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Microsoft 2016 Purchase
September 27, 2017

My experience, while I did not received the product due to a back order, was overall very positive because of the response of MyChoice customer service staff. After contacting MyChoice concerning my order of a boxed version of Microsoft 2016 Home and Student that was still outstanding after two weeks, the representative was very sincere and earnest about resolving the issue. The representative confirmed that the product was still back ordered and then offered me the option of refunding my shipping and downloading the digital version. After asking a few questions about digital versions of software I decided to go with the digital download. No sooner than I got off the phone the email for the product key and easy to understand instructions was in my mailbox.

Despite the problem that I had with my order, MyChoice's customer service resolved my problem quickly, efficiently, and more importantly in a caring and cheerful manner.

Date of experience: September 26, 2017
Maryland
1 review
1 helpful vote
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Awesome customer service
September 26, 2017

The response timing of the MCS support team was great. In addition, the flexibility offered to upgrade a product to a newer version, when in fact the order was for an older one, was a great deal. Thanks.

Date of experience: September 25, 2017
Washington
1 review
0 helpful votes
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Simple and accurate
September 25, 2017

Purchase and Installation is pretty quick and accurate. This is the best site I have come across in recent times and would like to recommend this one to all my friends.

Date of experience: September 23, 2017
Ohio
2 reviews
0 helpful votes
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I purchased Office 2010 and I was not able to activate the product. I contacted My Choice Software (on a Sunday) and within a couple of hours Alex responded and resolved the issue. Having support like that makes all the difference.

Date of experience: September 18, 2017
Arizona
1 review
0 helpful votes
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Good help
September 14, 2017

Good helpful messages to me stepping me through the activation process.

That's all I have to say about that :)

Date of experience: September 14, 2017
South Carolina
1 review
0 helpful votes
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It works
September 10, 2017

Had to update my MS office. Worked Great. And it is Cheaper than going directly through Microsoft.

Date of experience: September 9, 2017
Idaho
1 review
0 helpful votes
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Amazing customer support
September 5, 2017

Recently purchased Office 2016 for the Windows side of my Mac computer. Since I have such a slow download speed I opted for the USB drive as well.
When the USB arrived, it was not readily apparent how to begin the download. Within 12 hours after emailing MyChoiceSoftware, clear instructions were send back as well as a link to a website for the required zip hardware. From there everything proceeded like clockwork.
Thank you... I will definitely consider purchasing through you again.

Date of experience: September 4, 2017
California
1 review
0 helpful votes
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Could have been
August 30, 2017

Looks like it would have been a great program but it doesn't support my MAC. I should have done more reading up on it but I was excited to finally have Word on my MAC. I really needed it for school though.

Date of experience: August 29, 2017
Florida
1 review
0 helpful votes
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I had a few issues starting off but customers service has been EXCELLENT... They took care of my concerns which makes me a NEW happy, referring and loyal customer. Thank you so much for product and awesome customer service!

Date of experience: August 28, 2017
Illinois
1 review
0 helpful votes
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Fast and easy
August 12, 2017

The price was better than the Microsoft store and this was a very fast, easy install! I ordered on a Saturday and not even 30 minutes later I received an email with everything I needed. I was using immediately. Very simple all around!

Date of experience: August 12, 2017
Texas
1 review
0 helpful votes
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I needed the microsoft office software for my new laptop. It was 10PM. Looked around and found this website which was selling lesser that microsoft site. Read some of the reviews and felt confident of ordering it and went ahead and ordered it. Had to wait till 8AM in the morning to get an email with the instructions and the licence key. I installed and started using the software... very cool.

Date of experience: August 9, 2017
North Carolina
1 review
0 helpful votes
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After being ripped off by another software company online trying to purchase software, after a lot of research I decided to try My Choice Software.
I was blown away when they did everything they said they would do.
I purchased the software, less than 1/2 hour I received an email with the key to the product, I logged into a Microsoft site and entered the key and then I was able to download the software I wanted and began using it within the hour.
Thanks for being THE online software company that people can trust.
Wayne
Charlotte, NC

Date of experience: August 4, 2017
India
1 review
0 helpful votes
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Reviewed then in 2017. They were excellent in price and activation of the software back then. So I purchased from them again recently.The tech service as well as the follow through was better than any other company I have dealt with in recent years.

Date of experience: July 27, 2017
California
1 review
0 helpful votes
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Office 2016 for Mac
July 22, 2017

It is a good Web-site to purchase a competitve price and reliable software. I strongly recommend it.

Date of experience: July 21, 2017
Kansas
1 review
0 helpful votes
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I had trouble getting Office 2013 to install correctly. I contacted Support at My Choice and Spencer got back with me immediately. His direction had me up and running in a short time. Thanks.

Date of experience: July 20, 2017
Alabama
1 review
0 helpful votes
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Quick and easy at a great price. The download process was easy and straight forward. The next time I need software I will certainly make MyChoiceSoftware my first choice.

Date of experience: July 19, 2017
Texas
1 review
0 helpful votes
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I was looking for a MS Office Suite for my wife's laptop. Since I had made previous purchases from MyChoiceSoftware, it was my first choice for this purchase. I considered the different Office products online, but couldn't decide. That's when I called customer support. They were very helpful in making the right selection. Once the purchase was made I immediately received my confirmation email. Shortly afterward, I received my product activation key and I was on my way. Installation was successful and it could not have gone more smoothly.
Thank you for your excellent service!

Date of experience: July 10, 2017
Ireland
1 review
0 helpful votes
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My second purchase from MyChoiceSoftware in 2 months. I could not be happier with everyone I have encountered in the company. Keep up the good work and you'll have a customer for life.

Date of experience: June 29, 2017
Canada
1 review
0 helpful votes
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The initial use of the MyChoice (MC) was straight forward and made my choice of software quick and painless. The confirmation email along with the easy to follow instructions for installation were precise and to-the-point, and made the overall process a pleasant and quick task. I have no doubts that I will definitely use MC in the future, and roundly recommend MyChoice to anyone looking for a quick and comfortable software hunting experience.

Date of experience: June 23, 2017
California
1 review
1 helpful vote
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Service by Jake
June 21, 2017

Fast easy and courteous service by Jake. I was concerned about using my card on line it so far has been used with integrity. He answered all my questions and the software was delivered online within twenty minutes.

Date of experience: June 20, 2017

From the business

#1 Discount Software Provider - Microsoft Licensing, SQL Licensing, OEM Software, Project, Windows, Office for Mac, Exchange, Windows Server, Visio, Antivirus | MyChoiceSoftware


mychoicesoftware.com
Founded in 2010
Lake Forest, CA, United States