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The company has garnered a positive reputation for its reliable service, fast delivery, and competitive pricing, with many customers expressing satisfaction with their product quality and ease of installation. Customer support is frequently highlighted as a strong point, with representatives providing helpful assistance during technical issues. However, some customers reported frustrations related to software registration challenges and occasional delays in order fulfillment. Overall, while there are minor concerns regarding service hiccups, the general sentiment reflects a high level of customer satisfaction and a willingness to recommend the company for future purchases.
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My experience, while I did not received the product due to a back order, was overall very positive because of the response of MyChoice customer service staff. After contacting MyChoice concerning my order of a boxed version of Microsoft 2016 Home and Student that was still outstanding after two weeks, the representative was very sincere and earnest about resolving the issue. The representative confirmed that the product was still back ordered and then offered me the option of refunding my shipping and downloading the digital version. After asking a few questions about digital versions of software I decided to go with the digital download. No sooner than I got off the phone the email for the product key and easy to understand instructions was in my mailbox.
Despite the problem that I had with my order, MyChoice's customer service resolved my problem quickly, efficiently, and more importantly in a caring and cheerful manner.
The response timing of the MCS support team was great. In addition, the flexibility offered to upgrade a product to a newer version, when in fact the order was for an older one, was a great deal. Thanks.
Purchase and Installation is pretty quick and accurate. This is the best site I have come across in recent times and would like to recommend this one to all my friends.
I purchased Office 2010 and I was not able to activate the product. I contacted My Choice Software (on a Sunday) and within a couple of hours Alex responded and resolved the issue. Having support like that makes all the difference.
Recently purchased Office 2016 for the Windows side of my Mac computer. Since I have such a slow download speed I opted for the USB drive as well.
When the USB arrived, it was not readily apparent how to begin the download. Within 12 hours after emailing MyChoiceSoftware, clear instructions were send back as well as a link to a website for the required zip hardware. From there everything proceeded like clockwork.
Thank you... I will definitely consider purchasing through you again.
Looks like it would have been a great program but it doesn't support my MAC. I should have done more reading up on it but I was excited to finally have Word on my MAC. I really needed it for school though.
I had a few issues starting off but customers service has been EXCELLENT... They took care of my concerns which makes me a NEW happy, referring and loyal customer. Thank you so much for product and awesome customer service!
The price was better than the Microsoft store and this was a very fast, easy install! I ordered on a Saturday and not even 30 minutes later I received an email with everything I needed. I was using immediately. Very simple all around!
I needed the microsoft office software for my new laptop. It was 10PM. Looked around and found this website which was selling lesser that microsoft site. Read some of the reviews and felt confident of ordering it and went ahead and ordered it. Had to wait till 8AM in the morning to get an email with the instructions and the licence key. I installed and started using the software... very cool.
After being ripped off by another software company online trying to purchase software, after a lot of research I decided to try My Choice Software.
I was blown away when they did everything they said they would do.
I purchased the software, less than 1/2 hour I received an email with the key to the product, I logged into a Microsoft site and entered the key and then I was able to download the software I wanted and began using it within the hour.
Thanks for being THE online software company that people can trust.
Wayne
Charlotte, NC
Reviewed then in 2017. They were excellent in price and activation of the software back then. So I purchased from them again recently.The tech service as well as the follow through was better than any other company I have dealt with in recent years.
It is a good Web-site to purchase a competitve price and reliable software. I strongly recommend it.
I had trouble getting Office 2013 to install correctly. I contacted Support at My Choice and Spencer got back with me immediately. His direction had me up and running in a short time. Thanks.
Quick and easy at a great price. The download process was easy and straight forward. The next time I need software I will certainly make MyChoiceSoftware my first choice.
I was looking for a MS Office Suite for my wife's laptop. Since I had made previous purchases from MyChoiceSoftware, it was my first choice for this purchase. I considered the different Office products online, but couldn't decide. That's when I called customer support. They were very helpful in making the right selection. Once the purchase was made I immediately received my confirmation email. Shortly afterward, I received my product activation key and I was on my way. Installation was successful and it could not have gone more smoothly.
Thank you for your excellent service!
My second purchase from MyChoiceSoftware in 2 months. I could not be happier with everyone I have encountered in the company. Keep up the good work and you'll have a customer for life.
The initial use of the MyChoice (MC) was straight forward and made my choice of software quick and painless. The confirmation email along with the easy to follow instructions for installation were precise and to-the-point, and made the overall process a pleasant and quick task. I have no doubts that I will definitely use MC in the future, and roundly recommend MyChoice to anyone looking for a quick and comfortable software hunting experience.
Fast easy and courteous service by Jake. I was concerned about using my card on line it so far has been used with integrity. He answered all my questions and the software was delivered online within twenty minutes.
Answer: Hello, We would like to assist in resolving this issue. Can you please send your order information to [email protected]? That way we can have our support staff look into your order and provide an updated. Best regards, Alex A. MCS Support
Answer: Yes, Microsoft Office 2010 Home and Business licenses will indeed be valid in Canada.
Answer: Gary, We are a registered partner of Microsoft and deal with them directly for all of our licensing. Once the product key is sent to you, a set of instructions will guide you to Office.com/setup to redeem your license and tie it to you Microsoft account. Please contact me if you have any other questions or concerns. Best regards, Alex A. [email protected] (800) 318-1439 Ext. 99
Answer: Jens D., We offer several Office 2010 products. Retail boxes and download products are both available. Here is a link to our selection of Office 2010 products. https://www.mychoicesoftware.com/pages/search-results?q=office+2010 We can also be reach by phone Monday-Friday between the hours of 6am-5pm PST, or you can contact us by email 7 days a week [email protected]. Best regards, Alex A. MCS Support
Answer: Glenn, We purchase in bulks of 10-12,000 units directly from Microsoft, have numerous reseller certificates, and only mark the products up an average of 2% from our purchase price. This is how we can sell so many of our products at nearly half the cost of retail price. Kind Regards, Julian Hamood General Manager
#1 Discount Software Provider - Microsoft Licensing, SQL Licensing, OEM Software, Project, Windows, Office for Mac, Exchange, Windows Server, Visio, Antivirus | MyChoiceSoftware

