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mSpyReviews 2,280

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 12 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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MSpy installation
January 12, 2021

Emma Clark was awesome and helped me settle my sons phone so that my wife and I could feel safe with him having his phone back. Thanks Emma!

Date of experience: January 11, 2021
New Jersey
1 review
0 helpful votes
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MSpy installation
January 12, 2021

Emma Clark was fantastic in quickly installing the necessary software on my computer. Thanks, Emma

Date of experience: January 11, 2021
Oklahoma
1 review
0 helpful votes
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MSpy installation
January 12, 2021

Emma Clark Emma she done a great job.
She sty with me with

Date of experience: January 11, 2021
Mississippi
1 review
0 helpful votes
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MSpy Installation
January 11, 2021

Emma Clark helped with with the Installation of mSpy. She was a great helped and did it all remotely. I am very happy with the service I received.

Date of experience: January 11, 2021
Philippines
1 review
1 helpful vote
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Rooting the target phone
January 10, 2021

Tom malkovich was the one attending and he was very patient in doing his job. I know he understands that i dont know the basics in operating the PC and cellphone but he really took time patiently until we finished installation. Thanks a lot to him and the team. May you have many more clients in the future!

Date of experience: January 10, 2021
Indonesia
1 review
0 helpful votes
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Amazing Fast Response
January 9, 2021

Less than 30 minutes, my problem fixed.
Thank you so much Mspy Team!

Date of experience: January 9, 2021
California
1 review
0 helpful votes
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Problem Installing App
January 8, 2021

I was having trouble reinstalling the app on the device and Emma Clark solved the issue for me. Best customer service support. Thank you!

Date of experience: January 8, 2021
Reunion
1 review
0 helpful votes
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Very good job from Emma Clark
January 8, 2021

Problem solved within minutes.
Emma clark is attentive and very responsive.
Thank you very much

Date of experience: January 8, 2021
Japan
1 review
0 helpful votes
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最初からパソコンから
Iphonへの監視ができません。対応策として有料のリモートを利用してiMazingというアプリを代用しています。
Lineなどのアプリはみられません。残念です。

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2021
Sergey V. mSpy Rep
over a year old

お客様各位、

ご不便をおかけして申し訳ございません。

Iphoneの監視に関する問題は、開発チームによってすでに修正されていることをお知らせください。

敬具、
MSpyチーム

New Jersey
1 review
1 helpful vote
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Set up phone
January 6, 2021

Anthony was so helpfull he is the bomb and i couldn't have done this without him he needs a raise. Thanks again for all of your help

Date of experience: January 6, 2021
Italy
1 review
0 helpful votes
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N'étant pas sür d avoir bien installé l application j ai fait appel à vos services d assistance pour m aider et cela s 'st très bien passé et rapidement

Date of experience: January 5, 2021
GB
1 review
5 helpful votes
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Just wanted to say thank you so much in helping me to get this reinstalled again...

Date of experience: January 3, 2021
New York
1 review
5 helpful votes
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Professionalism
January 3, 2021

I am very grateful to Payton Bryant. He helped me through the process of setting up a target device. He was very nice and professional

Date of experience: January 3, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,
Thank you for your feedback about our Team Member. Payton is one of our Advanced Technical support agent, one of our best team players and a very experienced Customer Care agent. We will proudly send your comments to her.
Thank you,
MSpy Team

Argentina
1 review
1 helpful vote
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Excelente atencion
January 1, 2021

Has sido muy amable con la atención y has solucionado mí problema muchas gracias

Date of experience: January 1, 2021
Italy
1 review
1 helpful vote
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OTTIMO SERVIZIO
December 30, 2020

Ho avuto dei problemi con l'installazione del programma ma Emma Clark ha saputo risolverli velocemente ed è stata molto gentile.
Grazie a tutto il Team!

Date of experience: December 30, 2020
Kuwait
1 review
3 helpful votes
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MSpy installation
December 30, 2020

Very helpful and quick to resolve the issue Emma Clark

Date of experience: December 30, 2020
AE
1 review
3 helpful votes
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MSpy installation
December 30, 2020

Emma Clark was very helpful and got everything sorted for me Thank you very much

Date of experience: December 30, 2020
Kansas
1 review
1 helpful vote
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I purchased the premium account and paid to talk to them. Android phone. Worked for maybe a total of 12 hours off and on. They reinstalled the software the first time and it worked for maybe 3 or 4 hours. Then just quit working. I called again and they told me to reboot and call back if it still wasn't working. I put in multiple requests for a callback because that's the only way to get ahold of them. They just quit calling me. I think this is a scam.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2020
Sergey V. mSpy Rep
over a year old

Dear Customer,

We regret that the application was beyond your expectations.

Our Billing Department did confirm that the refund has been successfully processed in your favor.

All refunds are processed by our billing processor and once the refund is issued you will receive a corresponding notification with the necessary details.

Should you have any questions, please contact us.

Ireland
1 review
4 helpful votes
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Excellent
December 29, 2020

My experience was excellent. The technician clearly knew what he was doing. Every step was broken down into language that I could understand. The technician was very patient.

Date of experience: December 29, 2020
Italy
1 review
2 helpful votes
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Assistenza
December 28, 2020

Avevo un problema con l'installazione dell'applicazione, sono entrata in chat e grazie alla cordialità e all'efficienza di Anthony Russo ho risolto subito il problema.
Grazie

Date of experience: December 28, 2020