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mSpyReviews 2,280

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
How would you rate mSpy?
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 12 days

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GB
1 review
0 helpful votes
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Excellent Service
January 23, 2021

The guy was Anthony Russo
He was my tech support guy and he was amazing; fast and very clear.

High recommend.

Date of experience: January 22, 2021
France
1 review
0 helpful votes
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TOP MERCI TOM
January 22, 2021

COOL ET VRAIMENT RAPIDE TOM A TOUT FAIT RAPIDEMENT IL A REPONDU A TOUTES MES QUESTIONS ET MES DEMANDES MERCI POUR L

Date of experience: January 22, 2021
GB
1 review
0 helpful votes
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Fantastic support
January 21, 2021

These people are amazing, very helpful and efficient.

Date of experience: January 21, 2021
Chile
1 review
0 helpful votes
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Bad service and program is garbage
February 20, 2021

Mspy. It's terrible the software not give follow in real time.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

We are sorry to hear that you are unhappy with our product and had such difficulties in using it. Please know that we are constantly improving the comprehensive instructions on how to use our product and our Customer Support Lines are always there to help with any challenges that you may experience with mSpy.

Kind regards,
MSpy Team

Uruguay
1 review
0 helpful votes
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Excelente
January 21, 2021

Tuve inconvenientes con la instalación por no saber yo manejar bien el teléfono y me ayudaron inmediatamente.

Date of experience: January 20, 2021
Arizona
1 review
0 helpful votes
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Excellent Help
January 21, 2021

Customer service was very helpful. Emma Clark walked me through everything every step of the way.

Date of experience: January 20, 2021
Italy
1 review
0 helpful votes
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Buonissima assistenza
January 20, 2021

Un applicazione utilissima e semplice da usare grazie al supporto clienti sempre presente per qualsiasi chiarimento ed aiuto. Un grazie a Emma Clark veloce e professionale nel supportare tutte le necessità ed installazioni

Date of experience: January 20, 2021
Texas
1 review
0 helpful votes
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Working with technical support rep Emma Clark has brought me great peace. She remotely walked me through each process, ensuring I meet my final capabilities of monitoring an iPhone 12. Thank you so much Emma.

Date of experience: January 20, 2021
Arizona
1 review
0 helpful votes
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MSpy Great Customer Support
January 20, 2021

Emma Clark was a great technician and helped with my install. Quick and easy. 5 stars Emma!

Date of experience: January 20, 2021
New York
1 review
0 helpful votes
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Payton Bryant was very helpful getting things to work on the iPad.

Date of experience: January 19, 2021
California
1 review
8 helpful votes
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Great Product!
January 20, 2021

Fantastic, I have been using Mspy on my entire family's phones and computers, the user panel is so easy to configure, making monitoring so simple on a daily basis. I can check on emails delivered and sent, track text messages, it is great, even deleted messages are not safe they also detected with this monitoring software.

Date of experience: January 19, 2021
New York
1 review
1 helpful vote
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I have been suspecting my huxband to be cheated on me and i did not know how i can respond to it, with mspy, i found out the real truth and i knew everything from the to the bottom, am now leaving a life knowing very well what is going on

Date of experience: January 19, 2021
Texas
1 review
0 helpful votes
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Dishonest marketing
February 17, 2021

I got the app and was unable to get it to work. They offered a trial period and would not let me cancel. Instead they charged me full price and could not get to speak with anyone directly.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

We regret to hear about your experience.

Please provide your customer information so we can identify your account and provide an efficient solution as soon as possible.

Thank you,
MSpy Team

Mexico
1 review
0 helpful votes
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Satisfación
January 17, 2021

He tenido este servicio y me ha gustado mucho la atención que me han dado con el personal de ventas, así ismo con el personal de soporte técnico

Date of experience: January 17, 2021
California
1 review
0 helpful votes
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Awesome
January 17, 2021

Excellent Service, quick and easy. Was quick on the installation and worked fast. Very Helpful

Date of experience: January 17, 2021
Kansas
1 review
1 helpful vote
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Helpful
January 17, 2021

Took some time but text support Anthony Russo is very helpful

Date of experience: January 17, 2021
Greece
1 review
0 helpful votes
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TOTAL SCAM
February 15, 2021

A TOTAL SCAM! I purchased it once NEVER worked not even one log! They told me that Sth happened with apple and they work on it. THEY NEVER GIVE MONEY BACK! You are going to lose your money like I did. Instead they will offer you an extra month for "free" (from sth that doesn't work) or they will give you another m(something) as an alternative that doesn't work either. Total waste of MONEY AND TIME! Beware!

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2021
Arkansas
1 review
0 helpful votes
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Outstanding Work
January 13, 2021

This was the most easiest thing I have ever done. Emma Clark is a 10, No I mean she is a 11 in my book.

Date of experience: January 12, 2021
France
1 review
0 helpful votes
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MSpy installation
January 13, 2021

Emma Clark cok tesekkurler basarili bir isti cok mutluyum

Date of experience: January 12, 2021
Spain
1 review
1 helpful vote
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útil pero con carencias
February 11, 2021

Lento actualizando y el premiun se queda corto en aplicaciones y muy buena atención de el servicio técnico.

Date of experience: January 12, 2021