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mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy has a rating of 3.4 stars from 2,282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.
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We all have insecurities and doubts in our relationships. Sometimes we just need that extra reassurance that our significant other is being honest with us. That's where the app comes in. I used this app to monitor my girlfriend, and to my surprise, she was completely honest with me. It gave me a sense of calm knowing that I could trust her words and actions through the app. It's not about being controlling or invasive, but rather about building trust and strengthening the bond between us. Thanks to this app, I can now stop worrying and focus on building a happy and secure relationship.
As a parent, Mspy gives me the peace of mind that my child is only viewing content suitable for their age. I'm able to block any apps or websites deemed inappropriate - so they can surf safely!
It was a breeze dealing with this friendly and helpful sales department - my problem was taken care of in no time at all! Big thanks for their assistance.
Thanks to mspy, I found out my 7 year old was being exposed to content that wasn't suitable for him. And while it's a relief knowing she'll be safer going forward, nothing can beat the feeling of wishing you'd been more proactive sooner.
Before I started using mspy, my 10-year old had access to things far beyond his age. It's a pity that it took me so long for me to find out about the dangers he was exposed to - but now I can rest assured knowing that the app is there providing an extra layer of protection!
With Mspy mobile phone monitoring software, I get the opportunity to stay connected to my children's digital world and that provides me with an incredible sense of security! It helps ensure their safety online and gives me peace of mind.
Alex Scarn was able to relieve me of any worries when i had a question. He answered me in just a couple minutes and explained that what i was seeing was normal and unrelated to their service.
They refused my refund even if I am etitled to a refund by EU law. I haven't even used their app because it did not meet my requirments. They have misleading features on website and after you pay, you see that those features work only with both phones connected to the same wifi network. I also made written complain to authorities about this scammers. Do not buy anything from them.
I paid for service and never got to use it bc the page sent me to another company page but come to find out they can't do what they say then got a million reasons why they won't refund you after they say they can do this and that but can't do nothing but take your money do not waste your time or money
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
Hi the sales rep I dealt with is Alex scarn and his customer services was very helpful and prompt and answered all questions thouroughly
I was happy with the help received from the customer service chat. Namely to Anna Newman that was very helpful in finding a solution for my error in installation
Muy buen servicio, Briana Molligan, muchas gracias.
This product is easy to use and love the amount of things you can access. I had an issue with updates and I contacted the customer care team where Briana Molligan helped me out quickly and spot on. I defenetly recommend this product!
I had the pleasure of working with Anna, she answered all of my questions AND did the technical downloading for me! No more issues, I really recommend trying to work with her!
La asistencia brindada por Briana Molligan cumplió mis objetivos
Great customer service fast acting and app does what it needs to thank you briana she was great help
I subscribed a year ago and was never able to get it to work. I cancelled my subscription and they still charged my card without my authority. I contacted them by email and they refused to refund me regardless. Do not use these guys are you will get ripped off.
Dear Customer,
Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!
Answer: Dear Julie, At the moment you can monitor Snapchat only on Android phones due to absence of jailbreak for the latest iOS versions.
Answer: Dear Vivian, You can install mSpy on Android phone without rooting. All you need is phone that you want to monitored in your hands and mSpy subscription. It will take around 5 minutes to install mSpy.
Answer: Hello Roops, Thank you for your question. It depends what target device you are using, with Androids and jailbroken iOS devices you can see all deleted messages after mSpy installation and with iOS without jailbreak deleted messages are not available. In case you have any more questions please contact us! Regards, MSpy team
Answer: Dear Zac, Thank you for your question! Please be informed that currently mSpy application is capable to fetch only messages and received media files from Instant Messengers such as Viber (messages, media files and call logs), Whatsapp, Facebook Messenger, Skype (messages and call logs). You may monitor Snapchat application as well - mSpy will fetch photos which are sent/received.


Dear Stamate,
We apologize for any inconvenience you have experienced regarding your refund request. We understand your frustration and the importance of ensuring compliance with applicable consumer protection laws.
While we strive to provide accurate information on our website, we acknowledge that there may have been confusion or misunderstandings regarding certain features and requirements. We apologize for any inconvenience caused by this.
We take your feedback seriously and appreciate you bringing this matter to our attention. We will review and assess our website content to ensure clarity and accuracy in describing our app's features and functionality.
Regarding your refund request, we recommend continuing to engage with our customer support team to discuss your specific situation and explore potential resolutions. They will assist you in understanding our refund policy and ensuring that your concerns are properly addressed. You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.