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mSpy

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 14 days

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GB
1 review
0 helpful votes
Follow Charlie O.
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A very functional app
May 12, 2023

I monitor my wife's phone. She's unbelievable! Don't worry, she knows about it and doesn't seem to mind (thank goodness).

Date of experience: May 12, 2023
France
1 review
0 helpful votes
Follow chris I.
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I had difficulties in configuring the Softwatre on my Mac.
Briana Molligan helped me with a profesional attitude

Date of experience: May 12, 2023
GB
1 review
0 helpful votes
Follow Tomas C.
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Good app
May 11, 2023

The internet can be a scary place, and it's alarming how easy it is for young children to come across inappropriate material.

Date of experience: May 11, 2023
GB
1 review
0 helpful votes
Follow An O.
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Highly recommend
May 11, 2023

If you want to keep an eye on someone's online activity without them knowing, mSpy is the perfect solution. This software gives you access to everything happening on the target device - from messages and emails to photos and videos. Plus, it's completely stealthy, ensuring you won't get caught. Don't let anyone fool you, when you need to find out the truth, mSpy is the answer.

Date of experience: May 11, 2023
GB
1 review
0 helpful votes
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Helpful app
May 11, 2023

Every Saturday, my girlfriend disappears for two hours and leaves me wondering what in the world she could be up to. However, fear not my friends, for I have taken it upon myself to install an app that will hopefully reveal her secret activities. Let the games begin!

Date of experience: May 11, 2023
GB
1 review
1 helpful vote
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Great app and stupid me
May 11, 2023

I found out that my boyfriend is cheating on me with my best friend. I hope that someday I can trust people again.

Date of experience: May 11, 2023
GB
1 review
0 helpful votes
Follow Jon S.
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I highly recommend using a parenting control app to stay informed about what your child is seeing on their devices. Personally, I've found it to be an essential tool in monitoring my daughter's social media activity and ensuring that she's not exposed to anything she shouldn't be. It's a great way to stay connected with your child and ensure their safety in the digital world.

Date of experience: May 10, 2023
GB
1 review
2 helpful votes
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My husband doesn't cheat me!
May 10, 2023

Let's talk about something taboo - I totally snuck an app onto my hubby's phone. Bad wife move? Maybe. Hilarious results? Definitely. Turns out, instead of sneaking around with another gal, he's just chillin' in the car after work, jamming out to tunes or reading a book. Who knew? This little adventure in espionage helped me to relax and trust him again. Bond ain't got nothing on me!

Date of experience: May 10, 2023
Virginia
1 review
1 helpful vote
Follow Michael H.
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The app would not work on my phone the day I ordered it, multiple attempts were made and then as requested I canceled the subscription through the billing portal. One year later I just got charged $199 for an app I never was even able to download on my phone. Even though I had canceled the subscription. Absolutely amazing that this can happen. I hope this company refunds my money, or I will go to the better Business bureau. This is not okay

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2023
Sergey V. mSpy Rep
over a year old

Dear customer,

We apologize for the inconvenience you've experienced with our app and the unexpected charge you received. We understand your frustration and assure you that we take these matters seriously.

We encourage you to reach out to our customer support team immediately to address this issue. Please provide them with all the necessary details, including your order information and cancellation confirmation. They will investigate the situation and work towards a resolution.

Our goal is to provide excellent customer service, and we value your satisfaction. We will do our best to resolve this matter and ensure that you are appropriately refunded if there has been an error.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused. We appreciate your patience, and we are committed to resolving this issue promptly.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. They are here to assist you.

Australia
1 review
0 helpful votes
Follow Hnd G.
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I really appreciate your help Briana molligan I was having a very hard time with the application but thanks to your quick professional service I'm sure now all is well,thank you

Date of experience: May 7, 2023
Illinois
1 review
0 helpful votes
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Greta support
May 6, 2023

Briana Molligan was amazing did a great job. Knew what she was doing. Ran into a problem and managed to get around it.

Date of experience: May 6, 2023
Germany
1 review
0 helpful votes
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Briana mspy Mitarbeiter
May 6, 2023

Vielen Dank für Ihre Arbeit ich war sehr zufrieden heute wieder die Arbeit ist sehr schnell und der Support ist 24 Std zu Verfügung ich bin sehr zufrieden mit ihrer Arbeit vielen Dank dafür und ich bin gerne kundin hier da mir immer geholfen wird bei allen meinen Fragen

Date of experience: May 5, 2023
Turkiye
1 review
0 helpful votes
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Teşekkürler
October 7, 2023

Rodney Haynes, çok yardımcı oldu. Jailbreak olmayan iphone için hizmetler kısıtlı,buna dikkat edilmesi gerekiyorTeşekkürler.

Date of experience: May 4, 2023
India
1 review
0 helpful votes
Follow RUPESH P.
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Very poor experience with mSpy product to monitor kids online activities
I was using mSpy to monitor my kids online activities. This product doesn't work at all most of the times. Most of the features are only for namesake but needs constant and continuous reinstallation in target device which may not be possible most of the time as we don't have access to the device. In a span of 10 days of usage I had to reinstall 6 times in tata get device by giving all permissions but it won't work for more than 1-2 days. I was really frustrated. The service through chatbot is horrible as they keep on sending the same guides all the time but not resolving the issues. Even if you want to connect for a live chat the responses are the same guides. If you want to cancel the subscription within 14 days of purchase they don't give refund sighting lame excuses and "clauses". I request everybody not to use this after seeing their very encouraging advertisement. I give "0" rating for this product. Please be away from this and have better mental stability

Date of experience: April 29, 2023
California
1 review
0 helpful votes
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Customer service 'Eugene Butler' very helpful and Mspy service also good and worth of cost. Thank You

Date of experience: April 25, 2023
GB
1 review
0 helpful votes
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Great app
April 21, 2023

I recommend checking your loved ones. Unfortunately, everyone lies

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
Follow Mary Y.
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So, I recently installed mspy on my daughter's phone as a way to keep an eye on her online activity. To my surprise, I discovered that she's been drawing pornographic comics and sending them to someone via email. When I confronted her about it, she claimed that it's all part of an "artists' union" and that I wouldn't understand. I'm not quite sure what to do with this information, but I wanted to reach out and see if anyone else has experienced something similar. Any advice would be greatly appreciated! Thanks for listening.

Date of experience: April 21, 2023
GB
1 review
3 helpful votes
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Recently, thanks to a gps tracker of this app, I found out that my 15-year-old son and his friend had taken a trip to another city… all without telling us! As you can imagine, I was pretty concerned and decided to start a serious conversation. Turns out, they were on a mission to find drugs! Thankfully, they never went through with the purchase. But needless to say, I've made a point of checking his location every day now. Ah, parenthood… always an adventure!

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
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Thanks this app I discovered that my 12-year-old daughter was communicating with strangers on the Internet. I was shocked and anxious. It's a scary realization that your child may be in danger without even realizing it, but it's important to approach the situation with understanding and support rather than anger and blame. I've decided to be more attentive, spend more quality time with my daughter, and educate myself on how to recognize and prevent online predators. In this digital age, it's crucial that we equip ourselves and our children with the knowledge and tools to navigate the Internet safely.

Date of experience: April 21, 2023
GB
1 review
0 helpful votes
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As a parent, I must monitor my teenage son's internet activity. Recently, I decided to block porn sites on his devices. While some may see this as intrusive, I believe it's my responsibility to help him make better choices to protect his mental and emotional health. I'm grateful that I was able to catch this behavior early because I firmly believe that true purity comes from having God in our hearts. This journey isn't always easy, but as a family, we're committed to living a life guided by our faith and values. By eliminating these unclean websites, we can stay true to our beliefs and strengthen our relationship with each other and God.

Date of experience: April 21, 2023