mSpyReviews 2,280

We bought two premium accounts costing us 400 dollars in total only to find out that the recording calls application was canceled without any alerts that this was going to happen so all our recorded calls were gone and we would not get a refund and i am frurious that i spent hard earned money over this product and i would not get my money back i would not reccomend this product to anyone stay away from this any review giving it a rating higher than 3 stars is a liar.

So today I find out that without telling customers, mSpy has done away with call recordings and surroundings recordings.

I was STUPID enough to pay for a full year of monitoring and after not even three months of service, they do this. And all they offered in return for this was to extend my contract for a month or two?!

I will go everywhere I can to warn people about this company. The refund policies don't address this issue of the customer's rights regarding the suspension of major services and it was made very clear to me on the phone we are S. O. L. When it comes to mSpy.

I don't care they were involved in a lawsuit - just like they don't care they've taken a lot of your hard-earned money and not held up their end of the agreement. What's next to go?

Thieves.

So... THANKS, mSpy, for taking my hundreds of dollars in advance, then throwing out the most important features, including decent customer care.

Do not expect any refund. Doesn't matter your reason for refund they will tell you "you are not eligible for requested refund".

Mspy is average. 3 features work and are fully functional. He first one is, you can see a call log of all incoming and outgoing phone calls on the target phone. Second, you can also read all text messages that come in and out of the phone. And third, you an see the Internet browsing history.
I called tech support because blocked numbers on the target phone were basically going state to voicemail. That is not a blocked call. The rep, then clarified that mspy only restricts calls. That does not guarantee that your children are safe or the you are protecting them. Kids leave voicemails for each other. Those you cannot hear. Next feature that doesn't work is, call recording. Mspy says they do it, but the files don't download. When I called tech support, they informed me that call and environment recording is down. Ok... so... why did I pay for it? Also, GPS locator does not work. My map always shows my own location, but never the target phones.

Father looking to keep tabs on my son. Purchased it only to find out that I have to Jailbreak my sons Iphone. My mistake for not seeing the small print disclaimer on the bottom of the on the second page. Discovered my "mistake" within 30 seconds of purchasing and tried to get a refund via their 800 number. They said I would have to request the refund in writing, which I did. Two day later they responded with a surprising "NO". Luckily I used my Am Ex and disputed it the minute I got off the phone the first day.

Mspy was nice enough to offer their software to me at a 40% discount after my email to them voicing my displeasure. "no refund, but we will offer you a discount on something you will never use". What a deal!

I have received two more emails asking for payment since my Am Ex stopped the payment. Right... let me get right on that.

If they are not hiding anything (excuse the pun) then print the fact about Jailbreaking on the front page and not the bottom of the order page.

Out of 577 whatsapp messages over 36 hours exactly 10 (TEN) were logged. That is 1.73%. I was fed the BULLSH! T line that I have to give it more time (how much really?), poorinternet connection (wifi and 3G+) etc.

The software is RUBBISH!
I regreted so much that I attempted twice to use mspy since it failed me once in my first subscription. The software doesn't update its data accurately nor does it regularly. After using it for a day, the system is disconnected from my target device. When I emailed for solution, I was advised to reinstall the software. What the hell, how could I get the phone back for hours to reinstall as I had given it out as a gift to my bf. Mspy rejected my request of refund because I had my first subscription refunded. Well, none of them have ever worked to be honest.
Instead, I have tried Flexispy, its not perfect but pretty reliable.

Mspy is rubbish and a waste of my time and money.

I purchased this product to monitor my daughter's phone. I only then found out that the Iphone 5S 7. 1. 1 is not supported. I immediately asked for a refund, and after talking to several people they all have refused. So now I'm stuck with a program I can't use. There website say's that Iphone is supported, I call this false advertising. Most phones have to be jail broken, so be sure you know how to do it before you buy the product. Worse purchase I ever made!

Installed on daughters phone (believe boyfriend dealing drugs). Got correct initial location yesterday, unable to get a newer one since. Called "24/7 Tech Support" 800 number, got recording saying no one available to answer the phone. Tried Tech Support web page twice and got "Server Error" page. I should known better with the spelling and grammatical errors on their site. Glad I only got one month subscription (unless they steal my credit card blind, too). STAY AWAY!

I have tried the app and I’m a bit disappointed. The updates for one take ages to come through if they do at all. I sent test messages on Whatsapp to the target phone and this didn’t show up for hours. When I contacted their customer support they gave me instructions with a “secret” text message to refresh the app on the phone. This “secret ” message is not supposed to be visible on the target phone. Mine were all visible…more than 8 messages with the code. After a while-8 hours the messages just disappeared from the target phone(so good for stealth). They say that the phone has to be connected to WiFi…I am sure that the target phone is connected to WiFi. I think it’s a rip off

I have used mSpy for about 3 months now with limited success.
I find that the application stops working and must be reloaded several times a week.
It misses some calls as well as txt messages.
The call log feature has not worked since day one.
Their tec support is almost non existent. The phone support is 24 hour and they will be happy to tell you to reload the app. But that is about all the phone support can do for you.
It is impossible to speak with anyone that can help with a problem.
All communications must be done by e mail. At some point they will tell you that everything is working properly even when you and the people at phone support can clearly see the product has failed to provide the promised service.THE PRODUCT DOES NOT WORK AS ADVERTISED. But it does work some if you have the time and patience to fiddle with it every day.

Mspy has been hacked. All customers compromised.

If you are using this software on a device your data is already out there, this could mean your child's data (iCloud username and password from MCloud) could fall in to the wrong hands.

They need to be made accountable for this. So far they are lying to customers saying nothing is wrong or blaming competitors.

Judge for yourself:

http://krebsonsecurity.com/tag/mspy-hack/

Screenshot proof of leaked data.

http://ow.ly/i/aQH14

Demand an answer now from Mspy, get your money back and stay safe.