mSpyReviews 2,280

Sorry to tell you, but the product does not really do what they say
It is almost impossible to get updated information from the target phone
To give you an example after an update in SEPT the last phone call registered under myspy app was in JUNE (so? Someone did not call or receive any call from JUNE until SEPT)
The last suggestion they gave me was to update daily mspy with the target phone in my hands kkkk! Common if I will have the target phone in my hands why do I need mspy app anyway
Horrible service, NEVER GIVE YOU A REFUND, even though their website say you have 10 days to request FULL REFUND, they only offered me half of it! Really pissed off

I had the the mSpy installed few day ago, however, its work only for short time ( or just a moment?! --- the moment reinstalling the mSpy). So far, I never see instant phone update except during the new restallation. I have reinstalled the mSpy for 3 times, but still, today, the last phone update was the time I reinstalling time last night. In addition, if needed view chat apps, its need to do another " complicated" steps which we not likely to go another web site to down load the software. Why can't mpsy do it one off? Since we were told we can view all chats with mspy and we pay for it.

It never worked from day one, no refund and no fix,
They have a pre-set of email for you evey time you ask a question, something like "our developer I working on the issue", We will you a partial refund", "give you 2 more month of sub", don't listen to the lies, they never works, never fix, and never refund. There is no developer, its a scam program, that don't work!
Call your credit card company dispute the charge is the only way out.
MSpy Rep, don't need to reply my post, unless you can refund me in full today.
June7, added:
Haha, they reply the post quickly, but reply to my support request/ refund request sloooooooowly. I emailed to your billing dept *******@mspy.com, still no refund.
Yes works with android, and iPhone, but only update call logs and text message, nothing else works, GPS location no logged, whatsapp Not logged, Facebook not logged, skype not logged, Snapchat not logged, photo not logged, video not logged. If you called that's working, software is a joke.

You will be charged automatically every month unless you deactivate the the auto renewal service and then you will still be charged an additional month when you deactivate it! It is not as simple to install as they suggest especially if you have a virus protection on your phone and the help team take forever to actually "help" and are pretty much useless and will only refer you to the instruction, there is no way you'll be getting a refund if you cant install the product either! Don't waste your money!

I purchased the product at 3 pm in afternoon. Was supposed to get the email with download in 2 hours.
It is now 5 hours later and nothing...
I place 3 phone calls to the number provided to me by Paypal for this mSPY.
All 3 times the line as inactive/disconnected.

Requested PayPal for a refund asap, while I can.

If mSpy want to offer my their good sound product they can reach me and show good faith without taking any identity/ credit card info from me.
That might be a good and honest review.

I found out that someone used my card to buy this and immediately contacted this company and told them that I didn't authorized anything on my account and do they are telling me that I can't get my money back. I have not talked to anyone all I have gotten is emails saying the same thing. After I did my research on this company is doing not need anyone tracked I don't have any one to track or spy on. It against the law also to be getting information on someone without they permission. They need to put my money back on my card or I will get a lawyer and make this company pay more out of their pockets. I am posting on every site that this company promotes their products on even Facebook twitter. Then I am going to the BBB. I will let the world know what kind of company this is..

The application didn't allow me to monitor a particular application in a manner that was satisfactory. Monica, in MSpy's billing department, emailed me to let me know I wouldn't be charged after the trial period. I have been charged and mSpy is refusing to reverse the charges. They (Anna in their billing dept.) even told me that I would have to pay $25 extra if I want to use their program.
MSpy... I DON'T WANT YOUR SOFTWARE AND WANT YOU TO REVERSE THE $199 CHARGE TO MY PAYPAL ACCOUNT.
This is the first of many reviews I'll be posting to these type of sites. I have complete email exchanges to back up these claims. I'll post the exchanges as a photo to this site if they don't reverse the charges.

I don't know what it is going on, I'm looking to buy the spy app, it's happened for me to stop by and view Mspy.com and by the advertising it made me really want to buy and trying it out by all the features that they have, The charge is expensive, but people don't mind to buy and invest on it, but only bad thing about it by reading the NEGATIVE REVIEWS it Freak me out. Now days everything is online and that's the way to make money online, but by making good money is by build the good relationship between customer and the company with honest and trust, but by the way of doing business by grab the money and run, I think is better to close the business and work on something else for living
BEFORE YOU MAKE ANY PURCHASE ONLINE. Please STOP! Go to Google Search for REVIEWS FIRST. TO PREVENT HEADACHE LATER

While mSpy does describe their service's compatibility and "no refund" policies in their online literature, I like many here, did not read the fine print before signing up. And also like others here, I discovered within minutes that the phone I need to monitor is not compatible, making the service completely useless for me, and that mSpy refuses to issue a refund. They lamely offered an extension of a month or a downgrade to "basic" - neither of which I can use due to the incompatibility issue... and they know it.

Buyer beware - read all the fine print before you click "Purchase"!

We had the month to month subscription for the PC monitoring service. Everything worked ok for the most part and was capturing and updating as it should. Literally within 24 hours of extending the subscription for a year everything both the phone and pc monitoring stopped. We tried to uninstall and reinstall and it worked... for 1 hour and then everything stopped tracking once again. We have recently purchased new modem and router so we know our internet connection is secure and stable. Strongly disappointed and considering switching service to a different provider. Will request refund and if that isnt successful will simply dispute charges with my credit card company and file complaint with the BBB.

In the modern world, which is full of violence and terror is very important to constantly monitor their children. This unique app mspy is a godsend for parents. It allows you to be aware of all movements of their children, helps alleviate their online activity not only from computers but also from mobile phones. Great app for all parents. In addition, this application helps supervisors to keep track of your irresponsible staff. Overall - a really unique application that is truly indispensable. Thank you for your support. And all this fun costs very little - just from 29$ a month.

I was really impressed by the offerings of the premium plan, so I signed for just one month to see what it was like... Well, I guess there's some real, real, real fine print somewhere that states (I found some of it after I paid - and then some BIG print that wasn't available before I paid, that stated the following) that the device does indeed still have to be jailbroken for so many of those services. The listing of services that it provides adds little "No-jailbreak" ads next to certain services, leading you to believe that you will have "special" access to the others that are not included in the basic plan. So, if you're looking to get onto Snapchat, etc., you have to jailbreak, and I'm not willing to. But they list Snapchat, so it completely appears like it will be included, no worries, in your premium plan. I saw a few more texts than I did on t33n$@fe, with their free trial, and that was about it... In addition, the lag is horrible. It's 11/4/2015. It hasn't even worked it's way out of 9/2015 yet and it's been hours. What a disappointment. If you just need to check out a few deleted texts and maybe a call log, just find a free trial. Bum software. :(