mSpyReviews 2,280

This has been the worst software service and customer service I have ever experienced. The product works initially when first installed and you think it is going to continue to work. THEN the software stops connecting according to the time selected, for me 20 minute intervals. Over the next week the software will only connect and upload once per 24 hours then 48 hours then STOPS connecting completely. The customer service LIES and gives you their standard line of BS excuse that the wifi connection is not strong enough when NOTHING has changed with the phone or the cellular or wifi environment. They will tell you that YOU ARE THE ONLY customer with this problem. READ all the reviews you are NOT. You will have to UNINSTALL and REINSTALL the software to have it work properly again and you must have the phone in your possession for about 3 hours.

TOTAL Cheaters and Liars. I've had their service for 9 months since after working great the first 2 weeks purchased a full year. Since then the program has stopped functioning 8 times and each time I've had to get possession of the phone and uninstall and reinstall. I AM DONE WITH THIS USELESS SERVICE. Look somewhere else or you will be pulling your hair out after the first month of service. WOULD NEVER EVER RECOMMEND

They charge me twice for one month. Asked for refund which they refuse to give because I didn't reply to their email when I did. So now for the past two week I been asking them to at least give me the month that I paid extra... Now they don't answer my emails and when they do it take about 3 day for a reply. The billing manager Alice Wilson and Monica Garrison have been going back and forth with me and nothing has been made. It just say that my account will expire in 10/30/15 but yet won't let me see anything because my account has expire. So they charge me twice and now are refusing to give the month that I paid extra and forget about refunds.

I have had mspy for about 3 days. For 2 of those days it worked ok. Since yesterday I have had no information from the target phone yet i know that it has had plenty of activity, much of it sent by me, and plenty of internet connection. I tried to talk to someone on live chat and no one answered. I have emailed no one has answered. I have called and they hang up on me. They are liars and cheats. I will take this further if they do not give me a satisfactory outcome!

I have had mspy on my daughters phone since August. It worked great and It did what it was supposed to do (except, it does let blocked phone numbers through). Yesterday only a small amount of the target phones activity was sent to me. I know that there was a lot of calls and texts and web browsing that never showed in my dashboard because I was able to look through the phone and see it, so it obviously wasn't deleted before the 2 min mark. Now today i cannot get any new activity at all. The GPS stopped working at 4am and I know there is a good internet connection. I know the phone has activity on it because I have called and texted it several times all day and still nothing. I have phone support and never can talk to anyone. I get hung up on before i get connected and when i do get through... the recording wants my ID number. After I enter it it tells me that I don't have support... ugh so aggravating! I have emailed mspy and still haven't heard from them. I really needed this solved today because it's the weekend and that is when my daughter needs the most monitoring. What is the point of phone support if mspy doesn't live up to their promise of it. 2 days ago I would have given 4 stars.

I purchased 1 month subscription of this software but nothing works.
I could not log in using my password, therefore I have tried to reset the password but no updated password gets sent out to my email.
I have contacted several times from overseas and either they hang up or they don't answer.
Don't use this company, there are there to make a quick buck... Their service sucks.

I purchased the more expensive licence. It's a nightmare to install. An average person will find it so daunting to correctly install the whole program.
I hope someone comes with something better and more user friendly with good backup support. Non of that is currently being delivered by spy.

Horrible site. Read some reviews, thought it would be okay. Now i have paid for the one month, and mspy is not working how it should be. I have entered the icloud email and password and it has been verified, but nothings happening. I have tried to contact mspy 6 times now, the first 2 times they hung up on me, now they arent even answering the phones. This is probably the worst customer service i have ever recieved. I also emailed a request for a refund and still nothing. Such bull$#*!. DONT PAY FOR THIS

MSpy's software does not work and they will not refund money. I would strongly suggest that you try a different product.

Hello. I recently ran into a problem of adolescence, their children. They're no longer obey me, and punish them "street" would sit for hours on the Internet... I was greatly troubled at what sites and what information they derive therefrom. Thank you friends, who advised service "mSpy"!
What is "mSpy"? It's the world's best application for parents who can monitor Internet activity (including popular instant messengers) children's / teen mobile phones and computers (ios, android, mac os x, windows). You can also control his subordinates. Price starts from 29 USD per month.
Is it the price, and generally about any money are we talking about when touched upon the education of their children.
Many thanks to the creators of this app! Thanks to you, I control what my children get their information from the Internet.

I used to use Myspy whenever I needed it and would simply cancel my subscription afterwards. But after my last experience I will NEVER deal with them again. I attempted to cancel my subscription 3xs and they still withdrew money from my account. I requested a refund and got a snide email back along with an option to have another month’s subscription or a refund. I responded that I wanted a refund and never got it nor a response back. After waiting 7 business days I finally emailed them back to find out about my refund and they sent me an automatic email telling me I would get another month’s worth of service even though at this point I clearly don’t want it. The worse thing is that unless you pay to be able to do business with them over the phone you can’t call them for anything! So your sending emails back and forth HOPING to get an issue resolved! HORRIBLE CUSTOMER SERVICE.

MSpy - the world's best application for a parent who is able to keep track of any online activity of the children's mobile phone, including all popular instant messengers. This program I recommended a friend who has a child. Excellent program, I often do not go home, constantly on business trips, and with the help of mSpy can I track where my child is, what he is doing on the Internet, that in the letter received by email. Now I worry about the safety of your child. The subscription price of 29 USD, this is a mere trifle compared to your peace of mind. Thanks to the developers for this program! I'll wait for the update!

Most recently, I had to use the program for tracking Internet activity my child. Tried a lot of different applications, but none decided my question. Then my friend recommended program mSpy - and I was very impressed positively! The application works very well, monitors any activity on the Internet. This app helped me a lot.
And most importantly the price is not high compared to other similar applications. There is also a clock technical support to help resolve any settings in the program!
I recommend to use this plugin!

MSpy, a perfect application for any parent who wants to know what their child is involved in the Internet, and indeed any monitor its activity using a mobile phone. This task this application copes well. So I left them quite enough, the benefit of which it bought it for $ 35 and have never regretted, because now I know where my child is and what he usually does. I use it for about a month and no failures was not with him, so I advise him.