MorningSaveReviews 845

Ashely immediately resolved my issue with the product I ordered. Excellent customer service! I really appreciate her assistance! Great job!

Excellent customer service.
I had a problem with an appliance bought earlier this year. Jayme refunded my account immediately.
Thank you so much

First time customer and was very impressed with customer service via website/email. Speedy acknowledgement and resolution to damaged storage containers. Caitlin was awesome! She apologized and says unfortunately would not be able to replace item, but a refund was issued immediately.

I placed an order for some leggings and they were the wrong size. I was willing to return them. After much correspondence Jackie was so pleasant and I got a refund. She always responded to my emails and questions in a very timely manner. I was so grateful for all her help. Job well done! Elizabeth Wildgen

Very helpful. Respond timely with details and helpful information. Very happy with the assistance. Definitely recommend.

I had an item that arrived broken and customer service was very easy to work with. They process the replacement item right away, and I didn't have to go through the trouble of mailing anything back. Also, the rap was very nice and super professional!

I placed an order and mistakenly listed an incorrect address for shipping. When I received my tracking that the package was delivered, I realized that the incorrect (non-existing) address showed. I contacted the shipper and got a very quick response to check with the delivery company, who then referred me back to the shipper. I emailed Ashley W who quickly responded and took care of getting me a refund and immediately received credit on my account. Thanks for excellent customer service and the quick response!

I RECEIVED THE BEST CUSTOMER SERVICE FROM MORNING SAVE EMPLOYEES THAN I HAVE RECEIVED IN YEARS. I HAD A PROBLEM WITH A SWEEPER I ORDERED - SENT IT BACK - AND RECEIVED MY REFUND WITHIN TWO BUSINESS DAYS. VERY NICE AND PROFESSIONAL ON EMAIL AND ON THE PHONE..

Purchased vacuum cleaner (shark)
Vacuum quit working within 6 weeks. Going off and on repeatedly.I registered for the "warranty". I called shark, they ran me thru attempts at finding problem, when that didn't work, they told me the warranty was only for the "dustcup"? Really? Also said I didn't buy vacuum from them, and had to deal with morning save.
Was told by morning save I needed to purchase a box to ship back. Not sur why that expense should be mine? This is my first experience with morning save, and it will be my last. Also disappointed with SHARK, who knew the warranty is limited, and the store selling was responsible problems. Why register a product with them?

I ordered a green colored bag and got the order in a bright orange area when I sent a picture and complained, they refunded me the money and didn't make me return the orange one. Thanks

I was assited very quickly and kindly with my order. Fully helped and guided me with my concerns and made the whole process very smooth and easy!

Your agent was literally perfect... knowing, funny, efficient, able to fix problems. I would hire this agent away from you with a double salary IF I weren't an old shut-in cripple.
AND I love your company.

I worked with Ashley W. On a quality control issue and she was very responsive. She quickly understood the problem and resolved the matter expeditiously and to my satisfaction!

I placed a second order for the 2 pack iDeaplay power pack charger on June 28th, 2023 at 10:32 AM ET. I have not received this order as of July 10th, 2023. I am disappointed because there isn't a live person to speak to regarding this order. I had previously place an order for the same item and that order came as planned. Now that I have places a 2nd order it has NOT been delivered as of this post. As, I logged into my MoringSave account to try to see how I could reach a person, I was directed to send an email. At, that point I have emailed MorningSave 5 times. In one of the emails they state that they cannot refund me until I receive this product. However, I have NOT received it in order to return it for my refund. I stated this in the last 2 emails, however, this company has not refunded me $16.44 plus & 8.99 shipping. Although, this may not be a lot of money, it's disappointing that this company will not refund my money. I don't recommend this company because they do not stand by the customer. I won't order from here again.!

Unfortunately, the product I ordered did not work out and I had to return them. The service representative assigned to my case, Ashley W. Was extremely helpful with the process and prompt in her responses to my e-mails. Thank You Ashley!

SLOW TO RESPOND TO REQUEST FOR REFUND. THEY SENT ME 3 KANGAROO CAMERAS INSTEAD OF 2 AND CHARGED ME SHIPPING AND HANDLING FOR 3. WHEN I FINALLY REC'D A RESPONSE, IT WAS AS IF THEY HAD NOT READ MY EMAIL OR READ ABOUT THE SPECIAL THEY OFFERED ON MY ORDER. EMAILED AGAIN SAYING I WAS AWAITING MY REFUND AND AGAIN IT WAS AS IF THEY HAD NOT READ MY EMAIL. TOLD ME TO SEND BACK AND I WOULD HAVE TO PAY FOR SHIPPING TO RETURN PRODUCT BECAUSE OF THEIR MISTAKE! SHIPPING COSTS WOULD BE MORE THAN PRODUCT IS WORTH BOTH SENDING AND RETURNING. WILL NEVER ORDER FROM THIS COMPANY AGAIN!
DFT

Bought several electric items and none worked beyond a month. Smart watches we're a disaster. Associates were all nice and considerate and willing to exchange, even without a receipt in one situation.

Saw a product I like being advertised on Entertainment Tonight so I decided to buy it.I was happy with the product, however, was unaware they would charge me a monthly fee so I canceled my subscription

There was a defect with a product i received and i'm almost positive it came from our postal service and i reached out to morningsave for a replacement or refund and i was suprised how quickly they got back to me, within hours i received my refund and also got a follwup to make sure i was happy! What great customer service! Thank you morningsave‼

I love MorningSave. They have awesome products at incredible prices. I have bought everything from electronics to beauty products from them and I have never been disappointed. The customer service is also very helpful and responsive. MorningSave is a trustworthy and reliable site.