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MorningSave has a rating of 4.4 stars from 845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.
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I recently purchased 3 pairs of BLENDJETS on 12/10 for Christmas gifting. They took my money right away and only shipped 1 pair. Customer service continued to delay me and made me wait until end of day 12/21 before they would assist. They refunded the 2 pairs that never shipped but that doesn't help me in this late hour. Buyer beware. I asked them to re-ship out the missing items and they would not. They just said to keep waiting.
I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware
Hello Karen -
It does look like there was a delay in shipping your most recent order. The comforters are showing movement as of 9/7. I've refunded the $8.99 shipping fee for this order back to your card.
Thanks!
I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!
Thanks for the shout-out to Sean, Lillian! <3
I ordered a bag and it came in an olive color but I wanted a black one. I sent an email and received a response from Caitlin right away.
She was very helpful in reordering the bag in the correct color free of charge. As an added bonus I was told to keep the initial item.
Thank You. Great customer service.
I placed an order for the spin brush with 4 mop heads and the earbuds. Everything went well until I received word my items were being returned to sender, due to not having my address. If I didn't have a correct address, why didn't Morningsave contact me, so I could update and reorder. I have ordered many times and Never had a problem. I can't understand why my items can't be resent to me when they arrive back at the office. I am very disappointed and refuse to order from them again. If I could give a zero I would do that instead. Their customer service was No help either. I didn't want a refund I wanted the items.
Hello Lee,
I'd like to look into this for you, so I sent a request for verification. Please get back to me when you can so I can investigate.
Thanks!
I have never been disappointed by the customer service at MorningSave. I have purchased numerous products and have overall been satisfied with purchases. But, on occasion I have had products that don't meet my expectations and some that actually were below standard by any measure
Each occasion Customer Service brought total satisfaction and consequently keeps me as a loyal customer.
Thank you MorningSave for hiring, training and retaining quality customer service agents.
Thank you so much, La Vita!
Yesterday a recently purchased product fell apart after 60 days since purchased.
I reported the situation this morning and by afternoon Lilith in Customer Service had immediately issued a refund. This is Customer "satisfaction centered" Service.
Had a problem with a product. Emailed MorningSave, and was immediately taken care of within 48 hours. Communicated with Sean. He was great. Thank you 😊
MorningSave is my absolute favorite site to shop at. Always received great products, never cheaply made products! Unbelievably great prices & more recently, have really stepped up with customer service. Hassle free!
Thank you for the lovely review, Shirley! We're lucky to have you as a customer.
I especially want to thank Ashley W. She stayed in constant contact with me, and resolved my issue to my absolute pleasure.
I returned an item that did not fit on 11/20/2023 and had not yet seen a refund. Ashley W replied to my inquiry very quickly, expressed her apologies for the item not fitting, and asked for the tracking number on my return. I provided it and in no time she sent me an email stating that she issued a refund. I feel she is a great representative of MorningSave. Thank you, Ashley W.
Thank you for the kind words and review, Linda!
Received some items sold on site. Also received some items that appeared as "open items" (for example something that was offered as a 5 pc. Set but only received 2 and another item was offered as a 2 pack but only received 1) I still question the $120 value but was satisfied nonetheless at the $35 price I paid for the mystery box. Just IMO not a $120 value. Not based on morningsave's prices.
Thanks for the feedback Jody. If you have any questions, please reach out to our customer support team via morningsave.com/support.
All around this web-site's Custer Support is Awesome! I haven't found any other web-site that offers such an assortment of items for purchase that are also a Great Deal!
Thanks for the love, Ruth! <3
Have shopped on this site since the pandemic. I have been satisfied with the products and services If an issue occurs, resolve is quick. Love the membership, free delivery.
Thanks Angela for responding quickly and resolving my issue!
Thanks for the review, Jacque!
I had a problem with my order and Angela went above and beyond to help me! I've just started using Morning Save app and I love it!
Thanks, Kimberley!
I love shopping with morning save When I have an issue customer service has never disappointed me. This is the kind of service that we all look forward to. I got a response to my email the same day. Great job Ladies. Happy Holiday
Thanks for the love, Emily!
I though did receive my package. It was left in the mail box. I am happy that I got a reply right away. Customer service is great.
Angela responded to my email soon after I submitted it. She immediately refunded me for the cost of my headphone because the pause/answer phone button did not work.
Thank you for the kind review, Carmen!
I had an issue with one of my orders, so I sent them an email as they requested. I assumed, as with so many other companies that I might hear something back long after Christmas. To my surprise, Angela had gotten right back to me, but not only did she get back to me right away, she had already resolved the issue, and beyond my satisfaction. Their customer service is absolutely amazing. Don't hesitate to buy from MoringSave, they truly do care about their customers.
Thank you so much for sharing your experience with our customer support team.
We appreciate you, Titus!
I have bought several things from Morning Save, from from a floor scrubber to face cream! I find the prices to be reasonable on most things. There are a couple of times when I had to contact customer service. I did so through emails and they are very prompt with their replies. They work hard to solve any issues. My problems were always solved satisfactorily.
Thank you so much, Donna! Our customer support team loves hearing that we're doing a good job. <3
I recently purchased phone cords from Morning Save. I emailed their customer service team 1 day later. Angela responded the next day and said it would be no problem to give me a refund and cancel the order. I was pleasantly surprised by her fast and courteous response. Thank you, Angela :)
Thank you for the thoughtful review, Carolyn. :)
Thank you for a quick response. You let me know that my 2 knife sets has shipped and gave me my tracking number.
Happy to hear we were helpful.
Thanks, Kimberly!
I sent an email inquiry on my order and the auto- response said they would respond in 1-2 business days yet I heard from Angela within 10 minutes! She gave me the tracking number and apologized for the delay! Excellent service!
I'm sorry to hear there was a delay, but it's great to know Angela was prompt and helpful.
Thanks, Maureen!
So quick to respond, really great customer service, Angela was very hopeful in resolving the question I had about my order
Thanks for the love, Kristine!
Angela assisted me with a problem with my order. She answered my email quickly and professionally. The problem was resolved in under 2 hours. You rock, Angela!
Thanks for the love, Beverly!
Answer: The company is definitely SHADY. They do not list a location, phone number, or customer service. Not good. Sad thing is great Talk shows promote.
Answer: Hi Bill. Please send us a message over at morningsave.com/support so that we can sort this out for you. Thanks.
Answer: Hello, Please reach out to us via https://morningsave.com/support for assistance.
Answer: Hello, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Mary, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Jayshree, Please reach out to our customer support team via morningsave.com/support and we'll be able to assist you.
Answer: Hello, To place an order, click the item you'd like, then click the button with the price on it. That will take you to the checkout screen. Hope that helps!
Answer: Please write in to https://morningsave.com/support for assistance.
Answer: Hi there! If you're having trouble placing an order, please reach out to our customer support team at https://morningsave.com/support and we'll look into it for you. Thanks!
Answer: Hi Kathy, You'll need to head to https://morningsave.com and click on the item(s) you'd like to purchase, then click the button with the price on it and you'll be taken to the checkout screen.
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Hello Jennifer,
I'm sorry your order wasn't fulfilled as expected. I've sent a request for more information, so I can look into this for you.