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MorningSaveReviews 845

4.4

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MorningSave Reviews Summary

MorningSave has a rating of 4.4 stars from 845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
120
value
92
shipping
97
returns
79
quality
127
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

New Mexico
1 review
2 helpful votes
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Items never shipped!
December 24, 2024

I recently purchased 3 pairs of BLENDJETS on 12/10 for Christmas gifting. They took my money right away and only shipped 1 pair. Customer service continued to delay me and made me wait until end of day 12/21 before they would assist. They refunded the 2 pairs that never shipped but that doesn't help me in this late hour. Buyer beware. I asked them to re-ship out the missing items and they would not. They just said to keep waiting.

Date of experience: December 21, 2024
Caitlin V. — MorningSave Rep
over a year old

Hello Jennifer,

I'm sorry your order wasn't fulfilled as expected. I've sent a request for more information, so I can look into this for you.

Michigan
2 reviews
5 helpful votes
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Waiting on comforters
September 7, 2024

I purchased 3 comforter from this company August 29 and still hasn't received them just got a tracking # Fed Ex received information August 29 and still waiting on the packages morning save took my money right away I've asked for a refund so I could by from Amazon cheaper and free delivery I had to pay 8 99 delivery from morning save buyer beware

Date of experience: September 7, 2024
Caitlin V. — MorningSave Rep
over a year old

Hello Karen -

It does look like there was a delay in shipping your most recent order. The comforters are showing movement as of 9/7. I've refunded the $8.99 shipping fee for this order back to your card.

Thanks!

New York
2 reviews
0 helpful votes
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Customer service
April 13, 2024
Updated review

I bought an I home autovac eclipse and after the 1st use it started to malfunction. I emailed customer service with a full detail of my problem. Sean from customer service was able to apply a full refund upon my item return. My email was answered right away. Thank You!

Date of experience: April 11, 2024
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out to Sean, Lillian! <3


Wrong color
March 11, 2024
Previous review

I ordered a bag and it came in an olive color but I wanted a black one. I sent an email and received a response from Caitlin right away.
She was very helpful in reordering the bag in the correct color free of charge. As an added bonus I was told to keep the initial item.
Thank You. Great customer service.

Date of experience: March 11, 2024
Georgia
2 reviews
1 helpful vote
Follow Lee F.
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I placed an order for the spin brush with 4 mop heads and the earbuds. Everything went well until I received word my items were being returned to sender, due to not having my address. If I didn't have a correct address, why didn't Morningsave contact me, so I could update and reorder. I have ordered many times and Never had a problem. I can't understand why my items can't be resent to me when they arrive back at the office. I am very disappointed and refuse to order from them again. If I could give a zero I would do that instead. Their customer service was No help either. I didn't want a refund I wanted the items.

Date of experience: February 28, 2024
Caitlin V. — MorningSave Rep
over a year old

Hello Lee,

I'd like to look into this for you, so I sent a request for verification. Please get back to me when you can so I can investigate.

Thanks!

California
2 reviews
0 helpful votes
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I have never been disappointed by the customer service at MorningSave. I have purchased numerous products and have overall been satisfied with purchases. But, on occasion I have had products that don't meet my expectations and some that actually were below standard by any measure
Each occasion Customer Service brought total satisfaction and consequently keeps me as a loyal customer.
Thank you MorningSave for hiring, training and retaining quality customer service agents.

Date of experience: February 20, 2024
Caitlin V. — MorningSave Rep
over a year old

Thank you so much, La Vita!


Excellent Service, again and again
January 25, 2023
Previous review

Yesterday a recently purchased product fell apart after 60 days since purchased.
I reported the situation this morning and by afternoon Lilith in Customer Service had immediately issued a refund. This is Customer "satisfaction centered" Service.

Date of experience: January 23, 2023
Arizona
2 reviews
0 helpful votes
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Great customer service
January 30, 2024
Updated review

Had a problem with a product. Emailed MorningSave, and was immediately taken care of within 48 hours. Communicated with Sean. He was great. Thank you 😊
MorningSave is my absolute favorite site to shop at. Always received great products, never cheaply made products! Unbelievably great prices & more recently, have really stepped up with customer service. Hassle free!

Date of experience: January 30, 2024
Caitlin V. — MorningSave Rep
over a year old

Thank you for the lovely review, Shirley! We're lucky to have you as a customer.


Thank you MorningSave
May 8, 2023
Previous review

I especially want to thank Ashley W. She stayed in constant contact with me, and resolved my issue to my absolute pleasure.

Date of experience: April 4, 2023
New York
1 review
0 helpful votes
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I returned an item that did not fit on 11/20/2023 and had not yet seen a refund. Ashley W replied to my inquiry very quickly, expressed her apologies for the item not fitting, and asked for the tracking number on my return. I provided it and in no time she sent me an email stating that she issued a refund. I feel she is a great representative of MorningSave. Thank you, Ashley W.

Date of experience: December 22, 2023
Caitlin V. — MorningSave Rep
over a year old

Thank you for the kind words and review, Linda!

New York
1 review
0 helpful votes
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Received some items sold on site. Also received some items that appeared as "open items" (for example something that was offered as a 5 pc. Set but only received 2 and another item was offered as a 2 pack but only received 1) I still question the $120 value but was satisfied nonetheless at the $35 price I paid for the mystery box. Just IMO not a $120 value. Not based on morningsave's prices.

Date of experience: December 18, 2023
Caitlin V. — MorningSave Rep
over a year old

Thanks for the feedback Jody. If you have any questions, please reach out to our customer support team via morningsave.com/support.

Georgia
1 review
0 helpful votes
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Happy With Service
December 14, 2023

All around this web-site's Custer Support is Awesome! I haven't found any other web-site that offers such an assortment of items for purchase that are also a Great Deal!

Date of experience: December 12, 2023
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Ruth! <3

Tennessee
1 review
0 helpful votes
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Simple shopping
December 10, 2023

Have shopped on this site since the pandemic. I have been satisfied with the products and services If an issue occurs, resolve is quick. Love the membership, free delivery.

Thanks Angela for responding quickly and resolving my issue!

Date of experience: December 9, 2023
Caitlin V. — MorningSave Rep
over a year old

Thanks for the review, Jacque!

California
1 review
0 helpful votes
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I had a problem with my order and Angela went above and beyond to help me! I've just started using Morning Save app and I love it!

Date of experience: December 8, 2023
Caitlin V. — MorningSave Rep
over a year old

Thanks, Kimberley!

Arizona
2 reviews
0 helpful votes
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Laura Ashley Ladies Microsuede Moccasin
December 8, 2023
Updated review

I love shopping with morning save When I have an issue customer service has never disappointed me. This is the kind of service that we all look forward to. I got a response to my email the same day. Great job Ladies. Happy Holiday

Date of experience: December 7, 2023
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Emily!


Package info
September 18, 2023
Previous review

I though did receive my package. It was left in the mail box. I am happy that I got a reply right away. Customer service is great.

Date of experience: September 18, 2023
New York
1 review
0 helpful votes
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Great Customer Service
December 2, 2023

Angela responded to my email soon after I submitted it. She immediately refunded me for the cost of my headphone because the pause/answer phone button did not work.

Date of experience: November 30, 2023
Caitlin V. — MorningSave Rep
over a year old

Thank you for the kind review, Carmen!

North Carolina
1 review
1 helpful vote
Follow Titus L.
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I had an issue with one of my orders, so I sent them an email as they requested. I assumed, as with so many other companies that I might hear something back long after Christmas. To my surprise, Angela had gotten right back to me, but not only did she get back to me right away, she had already resolved the issue, and beyond my satisfaction. Their customer service is absolutely amazing. Don't hesitate to buy from MoringSave, they truly do care about their customers.

Date of experience: November 28, 2023
Caitlin V. — MorningSave Rep
over a year old

Thank you so much for sharing your experience with our customer support team.

We appreciate you, Titus!

Washington
1 review
0 helpful votes
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Great to do business with
November 26, 2023

I have bought several things from Morning Save, from from a floor scrubber to face cream! I find the prices to be reasonable on most things. There are a couple of times when I had to contact customer service. I did so through emails and they are very prompt with their replies. They work hard to solve any issues. My problems were always solved satisfactorily.

Date of experience: November 25, 2023
Caitlin V. — MorningSave Rep
over a year old

Thank you so much, Donna! Our customer support team loves hearing that we're doing a good job. <3

Missouri
2 reviews
0 helpful votes
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Awesome customer service
November 21, 2023

I recently purchased phone cords from Morning Save. I emailed their customer service team 1 day later. Angela responded the next day and said it would be no problem to give me a refund and cancel the order. I was pleasantly surprised by her fast and courteous response. Thank you, Angela :)

Date of experience: November 20, 2023
Caitlin V. — MorningSave Rep
over a year old

Thank you for the thoughtful review, Carolyn. :)

Indiana
1 review
0 helpful votes
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Awesome
November 13, 2023

Thank you for a quick response. You let me know that my 2 knife sets has shipped and gave me my tracking number.

Date of experience: November 11, 2023
Caitlin V. — MorningSave Rep
over a year old

Happy to hear we were helpful.

Thanks, Kimberly!

Nevada
1 review
1 helpful vote
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Great Customer Service!
November 11, 2023

I sent an email inquiry on my order and the auto- response said they would respond in 1-2 business days yet I heard from Angela within 10 minutes! She gave me the tracking number and apologized for the delay! Excellent service!

Date of experience: November 8, 2023
Caitlin V. — MorningSave Rep
over a year old

I'm sorry to hear there was a delay, but it's great to know Angela was prompt and helpful.

Thanks, Maureen!

California
1 review
0 helpful votes
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Customer service A+
November 10, 2023

So quick to respond, really great customer service, Angela was very hopeful in resolving the question I had about my order

Date of experience: November 8, 2023
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Kristine!

Illinois
1 review
0 helpful votes
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Angela Mercanalyst
November 5, 2023

Angela assisted me with a problem with my order. She answered my email quickly and professionally. The problem was resolved in under 2 hours. You rock, Angela!

Date of experience: November 3, 2023
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Beverly!

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