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MorningSave

4.4

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MorningSave Reviews Summary

MorningSave has a rating of 4.4 stars from 847 reviews, indicating that most customers are generally satisfied with their purchases. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Georgia
2 reviews
5 helpful votes
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Returns
July 13, 2018

I ordered a pair of earbuds I had then about 5 weeks and they stopped charging. I contacted morning save and they are replacing them free of charge unlike the manufacturer of the Freshebuds who said the warranty had expired and they would replace them for a fee GREAT JOB MORNING SAVE! WAY TO DO BUSINESS AND GREAT CUSTOMER SERVICE!

Date of experience: July 11, 2018
Texas
2 reviews
5 helpful votes
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Just AWESOME!
July 9, 2018

I had a problem with the delivery of my cameras and Jonathan has helped me resolve it step by step. Today I received an email from Chad letting me know that replacements were on their way to me.
Ive done business with Morningsave for a while with no problems. This mix up wasnt the norm. I HIGHLY RECOMMEND
Morningsave! Thanks to Jonathan and Chad for everything!

Date of experience: July 9, 2018
Pennsylvania
1 review
4 helpful votes
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Great site
July 9, 2018

I love all my purchases from MorningSave. Great prices and excellent customer service. I will shop here again.

Date of experience: July 9, 2018
Caitlin V. — MorningSave Rep
over a year old

Thanks, Toni!

Oklahoma
1 review
4 helpful votes
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I ordered several items. One of the items did not work out. Customer service was very helpful with the return and credited in my account. Thank you for such great service.

Date of experience: July 7, 2018
Maryland
1 review
3 helpful votes
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Sean and Chad were very helpful and quick to rectify the issue I had with a purchase I made from MorningSave. Thank You!

Date of experience: July 7, 2018
Maryland
2 reviews
3 helpful votes
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I want to Thank Chad for providing me excellent Customer Service. When I informed him of an oversite of morningside shipping only 1 of 2 items, he researched and informed me when the product would be shipped.

Date of experience: July 6, 2018
New York
1 review
2 helpful votes
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Chad from Customer Service was so understanding when I explained to him that my wireless earbuds stopped working under 30 days from purchase. Chad offered to send me a brand new pair at no cost with no hassle.

Thanks for the superb customer service MorningSave

Date of experience: July 5, 2018
Tennessee
2 reviews
6 helpful votes
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False advertising
July 2, 2018

Chill-Luxe 6-Piece Sheet Set with COOLMAX® Fabric Technology

When I saw this on TheTalk on CBS, I purchased these sheets based on the claim of them keeping you cooler than other sheets. This is not true. I reached out to Morningsave and was told I could return them but I had to pay the shipping. The customer service rep, Sean, was not at all phased by my insistence that their false claim should cost me money! I will never purchase anything shown on the Talk again as the merchandise is in some cases as this falsely advertised. What a rip off!

Date of experience: July 2, 2018
Arizona
1 review
5 helpful votes
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SCAM
June 23, 2018

Bought from this Co. Awhile back from Steve Harvey Show come to find out after further investigation they've been stealing from my bank account ever since, I'm elderly woman on fixed income, So WRONG

Date of experience: June 23, 2018
Chad E. — MorningSave Rep
over a year old

Hi Cindy R.!

It looks like when you placed your order you chose to join our monthly membership and free shipping program. That plan does involve a monthly fee, like you've described here. Sorry for the confusion and any fear of theft that might have caused.

Our membership does require you to choose it in order to be added to your account, and it can be canceled at anytime. That membership plan gives you free shipping on all orders on MorningSave.

Please contact us directly if you have any more questions or concerns.

California
2 reviews
5 helpful votes
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Trustworthy
June 21, 2018

I bought the set of Copper pans. When they arrived one was dented and scratched. Morningsave has replaced my order, with no additional cost to me.

Date of experience: June 20, 2018
West Virginia
1 review
4 helpful votes
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I purchased the Motorola Verveones+ ME bluetooth earbuds. The product failed to work properly. After contacting MorningSave with my issue, they responded in 1 day with an apology & a refund. It's hard to find businesses with customer care like that.

Date of experience: June 20, 2018
Texas
1 review
3 helpful votes
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I ordered a zenlogic music player from MorningSave and when it arrive the internal battery was defective and could not be charged although the unit worked fine on external power. I wrote to them about the problem and they responded within a day and sent me a replacement unit directly, no questions asked. I received the replacement today and charged it up fine. It works as I expected. They offered outstanding service.

Date of experience: June 19, 2018
Pennsylvania
2 reviews
3 helpful votes
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Recently had an issue with a product and a new one was in the mail to me within 24 hours of my informing them of the issue. Hard to beat in this day and age!

Date of experience: June 18, 2018
Maryland
3 reviews
6 helpful votes
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I purchased 2 Bamboo Comfort 1800 Series Sheet Queen sets that they claimed retailed for $109 and are available on MorningSave for $35 each. When they arrived I noticed the cheap quality and checked online for this brand at other sites. Amazon carries these sheets for $29-35. No where did I find these sheets sell for claimed retail price of $109.
I also bought a Pure Mist Diffuser with essential oils for $35 which they claim retailed for $199. Another lie! It was a cheap plastic diffuser. I went to the Pure website and found the same product for $89. And on Amazon, the same product was $29. Ok, I got what I paid for from a quality standpoint. But, I am infuriated that I got conned by false advertising.

Date of experience: June 16, 2018
Matt R. — MorningSave Rep
over a year old

Hello RA F. We generally have the lowest prices on these items when they are listed, but we cannot stop drop-shippers from buying from us and flipping to Amazon purchasers. This can result in similar comparison optics as you present. Like on Amazon, list price references are documented list prices supplied by the manufacturer.

We hoped to provide MORE than the value you paid and we are sad that you are infuriated by expectations we were a part of creating. We will keep striving to bring exclusive deals to the marketplace. We recommend comparison shopping before purchase to set your expectations.

Please contact us if we can help on a specific item.

Texas
3 reviews
3 helpful votes
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I have been shopping on morning save for a while and the products as well as the OUTSTANDING SERVICE has been very much appreciated! They are quick to deliver and your satisfaction is 100% guaranteed! I love shopping with them! Its been MY PLEASURE dealing with this company, they are "true to their word" and very reliable! I love you guys!
One HAPPY customer,
CindyK

Date of experience: June 12, 2018
Alabama
1 review
3 helpful votes
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Super awesome
June 12, 2018

Morning save has great deals on a wide variety of products. And the free shipping after the $5 membership fee is pretty cool too.

Date of experience: June 12, 2018
California
1 review
3 helpful votes
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I received a defective watch and sent them an email. And within 10 minutes, I received a response and a replacement was being processed. Usually the replacement process is a big hassle that some times you just don't bother. But Morningsave's customer service was so outstanding, that they now definitely have a return customer!

Date of experience: June 7, 2018
Illinois
1 review
5 helpful votes
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Junk
June 6, 2018

Save your money, will not buy any of this junk again. I ordered the diffuser, the directions on use were for a completely different model. Have not gotten the item to work yet and may not work at all. Won't spend the money to return it. Lesson learned will never buy anything from this site again. I think the items are rejects or seconds.

Date of experience: June 6, 2018
Texas
1 review
2 helpful votes
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I had an with an item and emailed customer service. They replied back within a couple of days and all was taken care of and couldn't have been more accommodating.

Date of experience: June 6, 2018
Virginia
1 review
2 helpful votes
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Excellent Customer Service
June 5, 2018

First of all I need to pre-empt this by saying I love the MorningSave daily deals. While regular prices through them are fair, I have gotten some great deals through the daily deals. Shipments generally are quick and the products are great.
When I received the I correct color on one of my products and provided a photo, they got back to me in a shirt time telling me a corrected order would go out in the next day or so. This compan does, indeed, understand their customers! Thank you MorningSave!

Date of experience: June 4, 2018
Caitlin V. — MorningSave Rep
over a year old

Thank you so much, Linda! <3

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