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MorningSave

4.5

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MorningSave Reviews Summary

MorningSave has a rating of 4.5 stars from 854 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130
This company responds to reviews on average within 2 days

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Illinois
1 review
5 helpful votes
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Junk
June 6, 2018

Save your money, will not buy any of this junk again. I ordered the diffuser, the directions on use were for a completely different model. Have not gotten the item to work yet and may not work at all. Won't spend the money to return it. Lesson learned will never buy anything from this site again. I think the items are rejects or seconds.

Date of experience: June 6, 2018
Texas
1 review
2 helpful votes
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I had an with an item and emailed customer service. They replied back within a couple of days and all was taken care of and couldn't have been more accommodating.

Date of experience: June 6, 2018
Virginia
1 review
2 helpful votes
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Excellent Customer Service
June 5, 2018

First of all I need to pre-empt this by saying I love the MorningSave daily deals. While regular prices through them are fair, I have gotten some great deals through the daily deals. Shipments generally are quick and the products are great.
When I received the I correct color on one of my products and provided a photo, they got back to me in a shirt time telling me a corrected order would go out in the next day or so. This compan does, indeed, understand their customers! Thank you MorningSave!

Date of experience: June 4, 2018
Caitlin V. — MorningSave Rep
over a year old

Thank you so much, Linda! <3

Minnesota
1 review
7 helpful votes
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On May 27,2018, I ordered two Solo NY Briefcases for graduation. I expected coming from TX to NC would only take 3-5 business days. The initial FedEx tracking info stated June 6,2018 which would have been okay however I received an updated "DELAYED" tracking that the item would not arrive until JUNE 9,2018 - TWO WEEKS AFTER I ORDERED! NOW WHAT REALLY GOT ME WAS IT INITIALLY STARTED IN DALLAS, TX TO CANTON, TX, WACO, GEORGA, ELLENWOOD, GA AND BACK TO DALLAS, TX? I'm still trying to figure that one out. I saw the return policy but I'M REFUSING THESE ITEMS AND I'M FILING A DISPUTE ON MY CREDIT CARD! THAT IS HOW YOU GET YOUR MONEY BACK BECAUSE THIS IS RIDICULOUS HOW THEY JUST THINK THEY CAN DO PEOPLE ANY KIND OF WAY...

Date of experience: June 4, 2018
Florida
1 review
7 helpful votes
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I purchased after seeing it on the Talk LUX TELESCOPE LENS AND 5 IN 1 CAMERA LENS KIT $27.99. My mistake... other sites have it for $14.99 and as low as $9.99

Don't order from Morningsave until you compare prices elsewhere first. I can't believe that "The Talk" would support this company.

Date of experience: June 1, 2018
Iowa
1 review
7 helpful votes
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Ordered an Infinity Gold Hair dryer, it was DOA (dead on arrival). Contacted Morning Save and it was "Oh, so sorry", get in touch with Infinity. Tried to contact them for over a month, the number had been disconnected. Do not buy from this company!

Date of experience: June 1, 2018
Georgia
1 review
9 helpful votes
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Ordered a product from Morningsave, products stop working. After contacting Morningsave to complain all I got in return was the run around. I will never ever order from this site again!

Date of experience: May 31, 2018
New York
1 review
3 helpful votes
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Fantastic
May 20, 2018

They have the best prices and support! They are also the best communicators in the business. I bought a smart watch from them and had many problems with it. There was NO response for the watch manufacturer, but when I contacted MorningSave, their response was within 20 minutes. I will definitely buy from them again. They stand by the products they sell.

Date of experience: May 19, 2018
Michigan
1 review
8 helpful votes
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Customer Service is beyond horrible, not to mention unprofessional, l if you need to return an item. I will NEVER buy anything from this company again. I wish there was an option for zero stars.

This is the first bad review I have ever written. Congratulations Chad and Morning Save.

Date of experience: May 18, 2018
Arkansas
1 review
4 helpful votes
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I ordered a Pursonic facial cleansing kit promoted on The Talk. The battery-operated cleanser brush is a plastic piece of crap. I can barely get the battery case open and I know the cover is going to break with just a couple of battery changes. In addition, the bottle of Vitamin C serum was not sealed and it arrived with about a fourth of the product leaked out onto the other items in the package. I wrote to customer support 3 weeks ago, received an automated reply saying someone would be in touch soon. I have not heard one word from them since. I will never order from them again. Buyer Beware!
I am now updating this review because I sent another message to customer support and they got in touch with me the following day. They refunded my entire purchase price including shipping. I now have to say that although the product I ordered is substandard, at least their customer service is not. I am changing my 1 star review to 3 stars.

Date of experience: May 17, 2018
New Jersey
2 reviews
3 helpful votes
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The Magnetic Lashes I purchased were poorly constructed did not work as expected for me. Morning Save, however, promptly refunded my money with no argument. I would buy other things from them again because of this service.

Date of experience: May 16, 2018
Pennsylvania
1 review
9 helpful votes
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Hacked credit card
May 15, 2018

After ordering a few items i received a notice from my credit card co. That my card was being used for uber services in san francisco. I live in pa. Contacted morning save, which was the only place i used my card for a week. They said in wasn't possible my card no. Was stolen from there and would not even admit it could happen. Beware. Would never buy from them again because of they're arrogance.

Date of experience: May 15, 2018
Washington
2 reviews
1 helpful vote
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I ordered my Zmodo Pivot cameras from Morningsave and I encountered an issue with my 2nd camera (red light blinking and making a ticking sound). They acted fast to resolve my issue. Thanks Morningsave!

Date of experience: May 15, 2018
New York
1 review
1 helpful vote
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HAPPY SHOPPING
May 15, 2018

Every show has products on this site. Products are reasonably priced.
Customer service is great, especially when there are glitches!

Date of experience: May 14, 2018
Georgia
1 review
2 helpful votes
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I have ordered several things from them and their partner site over the years. I especially appreciate MorningSave because I don't have to look every day to find that one thing on sale! Something I recently ordered was not working properly, and the manufacturer's customer service was NOT helpful. I finally gave up on the product. Chad worked with me and offered my options. Responses were quick and spot-on. I am completely satisfied.

Date of experience: May 14, 2018
California
3 reviews
4 helpful votes
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I love this site
May 9, 2018

I went to this site because I wanted to buy a drone I saw on Extra. It showed up but the shipping package was damaged and the drone box was crushed in. I was giving it as a gift so I wanted to return it and get a new one with an undamaged box. The customer service folks were super nice and sent me a new one right away and made returning the other one very easy. Since then I've bought 2 other things from them and have been very happy with the quality.

Date of experience: May 8, 2018
Texas
1 review
1 helpful vote
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I ordered a dash cam for my husband, and when we received it there was a piece missing from the suction cup for the windshield. I emailed Morning Save and received a reply within 2 days. The real kicker was that I received a new dash cam within a few days. Very professional and 1st class service. I will definitely be buying more from this company again.

Date of experience: May 7, 2018
California
1 review
5 helpful votes
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BS priced junk
May 3, 2018

Such crap at inflated reg prices to make you think it's a deal
Why more and more daytime tv shows are doing this is beyond me

Date of experience: May 3, 2018
Washington
1 review
8 helpful votes
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Terrible
May 3, 2018

No customer service no one you can talk to on the phone line. Everything's done online. They have all your information on your orders and when you want to return one specific item they should have all that information on what you want to return which I have given them the information on the item I bought all I wanted to do was return it and get a new one. Frustrated

Date of experience: May 3, 2018
California
1 review
7 helpful votes
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I have been trying to contact MorningServe at their site for 2 months plus, to return a purse. They did acknowledge receipt of my request a few times and said they would get back to me. After the second and third request, they told me again they would get back to me and informed me they work Monday through Friday. They also told me to check my spam; nothing was there. I still have not had this matter resolved. I have bought many products from them and have been very satisfied, but never had to return anything. I know they could care less, but I will never purchase anything else from them. Poor, Poor, No Customer Service

Date of experience: May 2, 2018

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