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MorningSave Reviews Summary
MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.
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Their customer service is beyond Excellent, no questions asked, prompt refund or replacement, always top notch.
Item quality... Depends on if it's from their own website OR from a partnership television program (Steve Harvey or The Talk, for example).
If it's from their own site, expect fair to excellent quality.
From a partnership program, expect it to be either rebuilt/refurbished, last of the stock that did not sell or out of date stock leftovers
I recently had my first purchase with Morning save. Unfortunately there was a malfunction with the product; however I emailed the customer service dept & they immediately took care of the issue. Great customer service experience. Definitely recommend.
I ordered 3 items, never received any of my purchases, no contact from customer service. This site has great deals but what good are the deals if you put your money out and never receive the products? I put in three separate claims and no human could call me regarding my orders, I feel like this site is a scam!
The product I received was defective. Manufacturer/ dealer would not return my calls.
I finally had to ask MorningSave for help!
Problem solved... quickly & efficiently!
To be honest, I had some doubts about MorningSave... low expectations!
I was pleasantly surprised! I plan to make several purchases with them in the future!
I received my order broken from the shipping process. Jayme, from customer service, took care of me very professionally and in good timing. I was very impressed.
I can say I am very Happy and satisfied with Morning Save Customer service, they have always responded ASAP to all my emails and has satisfied all request quickly and I am very Happy for efforts, and quick response. Thank you, you have me as a lifetime Customer
Thank You
Juanita DAnna.
What great customer service! I had a question and it was answered rapidly and followed up on. I was impressed. My hairdryer ended up being super cool, too:)
Good job!
I received defective items-customer support very helpful and responsive in expediting return and refund - thanks Sean!
I purchased an item that arrived partially not as ordered. The customer service team was quick to respond and worked with me to come to a resolution that worked. This is the first customer service experience I've had with any company that went beyond my expectations!
I had a few questions regarding my order... the item was not working as I expected.
I reached out to support and they took swift and quick action and resolved my issue in record time. Thank you very much for your help!
I had problems with an order. First I relieved the wrong item. Then, when the right item came, I could not get the battery compartment to open. Both times I received a refund without even mailing the items back. This is phenomenal...
I ordered these headphones for my daughter in law, she loved them when they arrived. Unfortunately they wouldn't charge. Sent an email to Morning Save, next day they replied back apologizing and they were sending a new pair and there was no need to send the defective pair back. This was actually my third time ordering from them. Love the products and now I can say love customer service. A+ (Sorry it wouldn't let me upload a photo)
Bought a smart watch that wouldn't stay hooked up to my phone. Company was out of business. Emailed morningsave, they immediately returned money, let me keep the watch
Products aren't as described and customer service is not friendly or helpful. Once you make a purchase you're stuck with it regardless.
HORRIBLE PEOPLE! I am being charged each month for a service I never signed up for and I can't get them off my credit card!
I would NEVER do business with an origination that scaps information and them bill the person. *
*Personal information redacted by admin
It looks like when you placed your order with us you chose the monthly membership option instead of our single order shipping option. We offer a monthly membership that includes free shipping. Please reach out to us at morningsave.com/support and we'll get that canceled on your account. Thanks!
Contacted company to let them know I received a duvet cover instead of sheets. They checked into my order and found out it was not my error. Chad reordered the correct item. I was willing to send back incorrect item. I was told to keep it and since it matched my sheets that I ordered it was fine. Thank you Chad.
Thank you MorningSave for the refund. Maybe I will try ordering again as you
Do have good products that I like.
Sorry about that! I checked into the refund processing for this order and reprocessed it for you. You should see that refund come through in a couple days! We've also created a coupon code for you for the delay. You can use your username for a discount on your next order. Sorry again for the delay!
Ordered a blender worked twice, no phone number only e-mail sending me to another completely different company... RIP OFF
If it’s the Blender manufacturer I think it is, they have world class support, but we’re happy to back that up if you’d prefer a return/refund from us. True, only via email though.
Explained to MorningSave that item just quit working after about 3 weeks and they immediately replaced. Excellent help from Chad.
I have been corresponding with a person named Patrick for approximately 2 weeks just to return a duvet that was erroneously shipped to me. I ordered queen sheets and to return the item it was requested that I unpackage the item to assure that the item that I received was a mistake. This item is packaged compactly and
I am sure it will not be able to be returned to the shape. The package is clearly labeled as to the contents. I am hesitant to make additional purchases from Morningsave. This has NOT been a good experience.
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Sorry to hear that you had an issue. Your orders all show that they were delivered. We handle all issues via email. I received all of your emails and will reach out to you directly to help get this sorted out.