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MorningSave Reviews Summary
MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.
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I ordered an item that was missing an important piece. Taylor from customer service was super professional and handled my situation to my liking. She made me feel like a valued customer and renewed my confidence in MorningSave and I will purchase from here again.
I love my diffuser. Its good quality and sorry I didn't buy 2
Hi Theresa!
Not sure which diffuser you purchased, but I know that we have some pretty cool ones up on the site right now. https://morningsave.com/market?q=diffuser
Thanks for the love. <3
Despite some of the postal service delivery issues, the assistance that morningsave gave me really helped. Thanks to Taylor.
Thanks for the shoutout, Adrian!
There were problems with some of the items I ordered, and yet the issues I had were addressed and resolved with integrity. Tailor understood the problems, was professional and helpful, so I decided to stay as a customer/client of MorningSaves. Thank you again, Taylor, for your valuable assistance!
Hello Maria,
Thank you for sticking around giving us another try!
I had a dysfunctional product and emailed morningsave about the problem with the product. Within minutes I had a response from Reine. Reine provided exceptional customer service and made sure I was happy with the resolve. I will definitely continue to be a customer of MorningSave due to the pleasant professionalism of Reine.
Hi Margaret,
Thank you for letting us know that Reine was able to help out. Your shoutout made her day!
I had to return a carry-on suit case. I reached out to the customer service team. Taylor returned all my e-mails. I had no problems returning the package to FedEx. They also sent me the return label and my refund. Thanks!
Hi Sherrie,
Thanks for the shoutout!
I purchased a product and found the product to be defective. I contacted customer service and was given a response the next day. Great quick response and help! Thumbs up!
Hiya Jim!
Glad to hear we were fast and helpful. Thanks! :)
I ordered an item and received a notice that the item was delivered. Upon checking all over my house /yard it wasn't located. I contacted customer service and relayed my dilemma. I was emailed back the next day and assured that the item was accidentally marked delivered, that my item was still en route. She followed up a few days later. Very good customer service.
Hi Julie,
Thanks for the feedback. :)
I am not a patient person, re: computers. Do NOT even have one at home, for this reason. M. S. Is soooooooooooo easy, even for someone like me. Customer service is impeccable! I order from here all the time, and have only been dissatisfied twice, and that was taken care of immediately, completely to my satisfaction! EAD
Hi Elizabeth,
Thank you so much for the review and feedback. We appreciate it more than we can express. <3
Unfortunately, my item arrived cracked because there was no protective packing. I contacted customer service and they requested pics. Upon receiving the pics, they offered a choice between a refund or a replacement. I chose the replacement and they said it's on the way. Good deal overall and good support if you experience an issue. My advice to them is to package items better.
Hello Kevin,
Our customer support team shares those incidents with our warehouse team, so we can improve our shipping processes in the hopes of preventing issues like this from reoccurring.
Thanks for the advice. :)
I received my order with box crushed and product damaged, I sent email and was offered a new product or refund, I wanted the product. Taylor happily replied it was in they mail and she apologized. That's great service.
Hey Anna,
I'm sorry that the first shipment crushed your spirits. Happy to hear that we got a new shipment heading your way. Hope it's everything you hoped for. ;)
The value of the product is excellent, and the customer service is superb.
Hi Linda,
You're pretty superb yourself! <3
Have ordered many products from them, are as advertised and they arrived quickly with no problem. One order was shown delivered, but was not here. Contacted them and they answered me quickly, checked on it and got back to me. I checked the post office and they showed it scanned at our house and delivered. Contacted Morningsave, again and told them and they called the order stolen. They offered me a refund or replacement and I chose replacement and have been advised, by them, it is being shipped again to me. This all in a matter of days. Can't go wrong by buying from them.
Thanks for the love, Jeffrey!
We ordered 4 items all except 1 were as promised. We had an issue with1 item and Taylor at MorningSave got back to us immediately and was very proactive to get the issue fixed.
Hello!
I hope you enjoy the new headphones. ;)
Morningsave.com representative helped me determine if my phone would work with a wallet charger. We went back and forth because I had several questions. I'm not that tech savvy. Lol I ended up buying the item. Looking forward to using it.
Hi Deborah -
I hope the charger works out well for you.
Thanks for the feedback!
I ordered 2-Pack: Italian Collection Luxury Gel Pillows, and I cannot tell you how wonderful these things are! Better than "My Pillow" which I gave away! These are FABULOUS!
Hey Donna - now you're making me want to try those pillows... brb.
Thanks!
I was up late browsing my Morning Save and didn't realize I had already bought one of these 10 mins before I know I had been lookin at it and thought I just couldn't make up my mind I emailed them when the second one was at my front door They said Write Return and send it back after letting me know I did order it because I was saying I didn't Not lying I really didn't think I purchased a second one Just to let y'all know it's been here for 3-4 weeks and has not even been used or even tried lol But thanks very much to MS for lettin me send that back
Hey Becky,
I'm glad we were able to help out. Sorry you had to deal with that.
Do not order anything from this company. There is no way of contacting them if you are not satisfied with your purchase except by email. I asked for a return form & was told there are no returns on the product that I ordered. Now they won't answer my second email so I have no recourse and am out $60 for something I can even use. I don't think national television shows or anyone should be using them as advertisers
Hi Joy,
It looks like we were able to find your account and issue that refund in December. I hope that helped!
I ordered a $30 dental appliance and received a $9 key chain. Wrote to customer service (no phone number) and two days later they wrote back asking for proof. Sent photos of envelope and item that I saved thankfully, then crickets! Total scam
This company signed me up for a membership that I cannot get out of! They have no phone support, and the one-click cancel is a dead link. I'm a senior with cancer, so I don't need this stress. Shame on this company!
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Hello Cheryl,
I'm happy to hear that we made you feel valued, because you are. Thanks for the love!