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MorningSave

4.5

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MorningSave Reviews Summary

MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130
This company responds to reviews on average within 2 days

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California
1 review
0 helpful votes
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Customer Service is Great
May 10, 2020

Granted I have only had to call once, but if this is representative of what I will get everytime, I'm impressed. Megan did an incredible job handling my issue with a product I purchased. No questions asked, she just took care of it! Thank you!

Date of experience: May 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi James,

Thanks for the shoutout to Megan!

California
1 review
0 helpful votes
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Great service
May 10, 2020

I received great customer service and a full refund with an issue that I had with an order. The only complaint I have is the emails went to my junk mail.

Date of experience: May 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Jessica,

We get pretty frustrated with that, too! Thanks for the feedback. :)

California
1 review
0 helpful votes
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Fantastic customer service
May 10, 2020

I have been happy with the products and the few times i have had a problem, the customer service has been excellent & my issues have always been resolved in a professional, courteous and timely manner.

Date of experience: May 9, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks Janet!

California
1 review
0 helpful votes
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Very fast respond
May 10, 2020

The power bank was DOA. Sent an email and they responded within a few days and sending out a replacement. Thank you for taking care of the issue.

Date of experience: May 9, 2020
Caitlin V. — MorningSave Rep
over a year old

It was our pleasure to help, Ken.

Virginia
3 reviews
0 helpful votes
Follow L G.
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I have ordered several things from MorningSave and I have LOVED the things I have received. The Neck messager and the iWatch and several other things. Thanks for doing this.

Date of experience: May 8, 2020
Caitlin V. — MorningSave Rep
over a year old

It's great to hear that you're loving your products.

Thanks LG!

California
1 review
0 helpful votes
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Problem Order
May 8, 2020

Through no fault of this company or Morning Save the Post Office was a bit rough with my order so it arrived damaged. They also unfortunately were out of the product but gave me a prompt refund. They were prompt and courteous in all responses. Maybe I will get to try it later! Thank you for all your help.

Date of experience: May 8, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Pamela,

Thank you for the review. We appreciate it!

California
1 review
0 helpful votes
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Always Satisfied
May 7, 2020

I love this site! Great deals for quality products and excellent customer service!

Date of experience: May 7, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the kind words, Tammy!

Tennessee
1 review
1 helpful vote
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No order
June 12, 2020

I am a first time user and I am having the worst experience. I placed an order in April and I was told I would get it by May 4th and have not seen my order yet. I have sent emails and keep getting a different response date. This was suppose to a Mother's day gift for my Mother and it looks as if this is not going to happen. I just simply want my package more than anything or my money back. I cannot get a living person to contact me and that is not good customer service especially for someone who is trying you out gir the first time!

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
California
2 reviews
0 helpful votes
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Satisfied customer
May 6, 2020

I really appreciate the quick response and assistance with my product issue... I would recommend your company to my friends... Thank you.

Date of experience: May 6, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the feedback, Teri!

Ohio
3 reviews
33 helpful votes
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This was my third purchase and certainly will be my last. I had purchased 2-Pack: My Fit "One Size Fits Always" Denim Jeans in size 14-20. I am a size 14. The jeans did not fit at all, were very poorly made. I requested a return on 4/30/20 and received a generic reply that they would respond to my request in 3 business days. On the third business day, I sent a request for return again and received the following response from Marco@ Morning Save:

"Hello,

As stated on the product page, we are unable to accept returns of this item due to sizing."

So, let me get this straight, the jeans that were marketed as one size fits always and they do not fit and they won't accept a return. That is a scam, ripoff, fraud, theft. Avoid Morning Save. Unscrupulous business tactics.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2020
California
1 review
0 helpful votes
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Great Customer Service!
May 5, 2020

Jackie was very responsive to my situation and was quick with her responses.

Date of experience: May 5, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shoutout, Donyell! :)

California
1 review
0 helpful votes
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Customer service
May 5, 2020

Customer service has always been great. I am a frequent purchaser of various items and if I have any issues, they have always taken care of it promptly!

Date of experience: May 5, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Michele! <3

California
1 review
0 helpful votes
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Ordered a drone.
May 1, 2020

Hasn't come yet, but Taylor assures me it's on the way! Stay tuned!

Date of experience: May 1, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out, Anthony!

California
1 review
0 helpful votes
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Service with a smile.
May 1, 2020

I received a reply to my question within the day. Everything I asked was answered.

Date of experience: May 1, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the feedback, Mary!

California
2 reviews
0 helpful votes
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Customer Service Megan
April 30, 2020

Megan was very helpful with an issue (product spilled out all over my mail and the mailman's) this is not a normal issue but Megan was very kind to help and either give me a refund or more product. I really wanted the product (hard to find) so that is what she made happen... fingers crossed it makes it this time... Easy-Peezy! Thank you

Date of experience: April 30, 2020
Caitlin V. — MorningSave Rep
over a year old

Thank you Shirley! Easy peasy is what we're aiming for. :)

California
1 review
0 helpful votes
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Jackie was excellent
April 30, 2020

Jackie was extremely helpful and handled my problem with care and was one of the best people I've had to deal with in this situation. Thank you. 5 stars!

Date of experience: April 30, 2020
Caitlin V. — MorningSave Rep
over a year old

Oh wow.:)
Thank you for the high praise, Nancy!

California
1 review
0 helpful votes
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Megan M
April 30, 2020

I really appreciate all the help, the responses she gave me and getting back to me on a timely manner and for her professionalism.
Thanks, Megan M

Date of experience: April 30, 2020
Caitlin V. — MorningSave Rep
over a year old

Thank you for the kind words, Nicole.

California
1 review
0 helpful votes
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Great Customer Sevice
April 30, 2020

The USPS lost not one but two of my orders. After corresponding with Taylor the items were reshipped.
No fuss, no muss, no wait time. All in all a fantastic experience.
Thank you Taylor!

Date of experience: April 30, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks, Tom! :)

California
1 review
0 helpful votes
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Excellent Customer Service
April 30, 2020

I purchased 2 smart watches that did not give accurate count for steps and blood pressure reading. Subsequently, I requested a refund and the response I received was positively honored, prompt and satisfactory.

Date of experience: April 30, 2020
Caitlin V. — MorningSave Rep
over a year old

Thank you for the feedback!

California
1 review
0 helpful votes
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Great Customer Service
April 30, 2020

I received a product ordered that didn't work with my TV. I asked for a refund and there was no problems. They even told me not to send the product back, they would just refund me back on my credit card. Their response was very quick also. Thank you for showing fantastic customer service!

Date of experience: April 29, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the kind words Denise!

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