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MorningSave

4.4

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MorningSave Reviews Summary

MorningSave has a rating of 4.4 stars from 850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Missouri
2 reviews
0 helpful votes
Follow Sue A.
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Jackie was great help.
I am thrilled with results.
I had an issue with a past order and she got right on it for me.
Thanks again

Date of experience: June 28, 2021
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out Sue!

California
1 review
0 helpful votes
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Where's my order?
July 2, 2021

I ordered earrings from Morningsave on May 11,2012 and some how my item is stuck in shipping since May 21,2012.
I've contacted support and haven't had a response. I would like a refund and I will report this company to the BBB as well as my bank. This has got to stop. It feels like a scam. Do not order through Morningsave.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 1, 2021
New York
1 review
0 helpful votes
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Customer Service
May 20, 2021

I have been a customer of morning save for several years and on a couple of occasions I had to call service department and was always satisfied with their help. My last interaction with customer service was trying to figure out why I was being charged for shipping since I signed up as a member. I e-mailed morning save and received response within 24 hours and my problem was resolved.

Date of experience: May 19, 2021
Caitlin V. — MorningSave Rep
over a year old

Thank you for the review, Barbara!

New Jersey
2 reviews
1 helpful vote
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Excellent marketplace
April 21, 2021

I had the chance to use this online shop already twice and I cannot get enough of it. So easy to navigate and the prices are simply irresistible.

Date of experience: April 21, 2021
Caitlin V. — MorningSave Rep
over a year old

Thanks Franklin!

New Mexico
1 review
5 helpful votes
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Only 10 minutes after placing the order I found no way to cancel it. Deceitful way of handling business.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2021
Texas
4 reviews
1 helpful vote
Follow Lorry U.
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I apreaciated so much the variety this marketplace offers and the possibilities a young entrepreneur gets here!

Date of experience: April 5, 2021
Caitlin V. — MorningSave Rep
over a year old

Thanks Lorry!

New York
1 review
0 helpful votes
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Shipping costs are a joke. 7.99 for a 15 dollar purchase. People are not stupid and won't buy into your ridiculously stupid high cost of shipping.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2021
District of Columbia
1 review
0 helpful votes
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I had an issue with a recent order and the customer service representative was very prompt in remedying the problem. I appreciate the exceptional customer service and have no hesitation ordering in the future.

Date of experience: March 30, 2021
Caitlin V. — MorningSave Rep
over a year old

Thank you so much Karen!

Texas
1 review
0 helpful votes
Follow Dawn F.
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Wanted several items today and clicked on items and wouldnt let me even log on, then it kicked me out completely where I couldn't look at items any longer.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2021
California
1 review
0 helpful votes
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A new member that received a defective product. I followed the refund/replacement policy and received a response, via e mail within 24 hrs. With no question asked, I will be receiving a replacement. Happy Customer.

Date of experience: February 10, 2021
Caitlin V. — MorningSave Rep
over a year old

Thanks Shirley!

Michigan
1 review
0 helpful votes
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My wife and I have used MorningSave products for a while now with great results. If you do have an issue, such as shipping, even if it is not MorningSave's fault, they make it right. The service is outstanding, very responsive and understanding!

Date of experience: February 10, 2021
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, John!

Pennsylvania
1 review
0 helpful votes
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I wish I had done some research before ordering from MorningSave. I ordered 2 items, both of which were very poor quality. Additionally, the one item was more than twice the price being charged at Bed Bath & Beyond! I realized that I made a mistake before the one item was shippped, so I tried to cancel the order. They refused, despite the fact that the item had not yet been shipped - it also did not arrive until after the original delivery date. I would never order anything from them again.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2021
New York
1 review
0 helpful votes
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I have been very pleased with my purchases from Morning Save. High quality and low prices. The one time I had an issue, it was addressed right away very satisfactorily. A reputable business that makes shopping very easy without frustration.

Date of experience: February 8, 2021
Caitlin V. — MorningSave Rep
over a year old

Thank you for the lovely review, Rosemary. <3

Massachusetts
1 review
1 helpful vote
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Membership
March 7, 2021

I have been trying to cancel my membership for over a year. All I get is a runaround. How can this situation be corrected!?

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2021
Pennsylvania
1 review
0 helpful votes
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Great company
February 4, 2021

I have ordered products from Morningsave for a few years. They have good prices and get the products out quickly. I recently had a need to contact customer service via email and they replied the same day. I had a issue with my product and just wanted to let them know but didn't expect much; however, I was immediately reimbursed and was treated so nice that I am a champion of MorningSave. We do not get this kind of customer service any more and it was a treat!

Date of experience: February 3, 2021
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out to our customer support team!

Pennsylvania
1 review
0 helpful votes
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Great customer service
January 23, 2021

I have ordered several things from this site and loved everything. I had one issue and they resolved it asap. I will continue to buy from them.

Date of experience: January 22, 2021
Caitlin V. — MorningSave Rep
over a year old

Aww, thanks Jamie! <3

Minnesota
1 review
0 helpful votes
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Happy customer
January 21, 2021

I recently bought 2 pairs ( 4 panels) of window curtains, 95", but one came 84"
I was totally disappointed and upset.
I emailed MorningSave immediately and requested for a refund.
Within a day or two, I got an email stating a refund/credit to my CC was completed and that I was to check on it within 10 days for it to go through.
Boy, was I surprised and satisfied that Morning Save acted so swiftly!
Love dealing with the company!
I recommend Morning Save to everyone. Because you can trust them to rectify the mistake they made swiftly.

Date of experience: January 20, 2021
Caitlin V. — MorningSave Rep
over a year old

Thank you for the awesome shout-out to our customer support team. <3

Wisconsin
1 review
0 helpful votes
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They made me feel like a real customer instead of just a sale.
I ordered a massager for my husband for Christmas. On the order it claimed it would be here by December 14th. I emailed them on the 16th because tracking was showing it was being held at another location and had been there for awhile.
They sent me a replacement with express shipping. I got it before Christmas. The middle of January the one lost in shipping arrived. When I contacted them to send it back they told me to keep it for my troubles.
Now I have one and my husband has one.
When I need to shop for something I will always start with Morning Save.
Great job Morning Save.

Date of experience: January 19, 2021
Caitlin V. — MorningSave Rep
over a year old

Thank you Helen!

I'm glad your order finally showed up. ;)

Michigan
4 reviews
6 helpful votes
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I'm not sure how people can give Morningsave.com a rating above, true they have some great deals however, their shipping "sucks" and I'm not stating this because of the Pandemic! I've been ordering from Morningsve.com for going on 2 years and their shipping has always "sucked". Currently I've been waiting on an order since the 29th of December, still haven't arrived to this day. Last tracking info, courtesy of USPS is as follows (December 31,2020 at 10:03 am Departed Shipping Partner Facility, USPS Awaiting Item GRAPEVINE, TX *******, its now the 14th of January 2021 and this package has still not been received by the USPS.
This is not my first time complaining to Morningsave.com about their preferred shipping partner, in my opinion Morningsave.com needs to partner with another more reliable shipping partner.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2021
Virginia
1 review
6 helpful votes
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Gave a friend a back massager that to outr shock and my embarrassment, was made in 2007. That's right... a 13 year old product. When I tried to return it, they wouldnt pay for shipping due to "buyers remorse" or "change of mind" returns. I wonder if it's still under warranty? Had I bought it from Amazon, it would have already been replaced.

MorningSave attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2021

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