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Moon Magic

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2016, our mission has been to design jewelry that is as powerful and meaningful as the ones who wear it.
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.

✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging

Note from our founder - Laura:

Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our p...


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Moon Magic Reviews Summary

Moon Magic has a rating of 4.3 stars from 738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 5th among Custom Jewelry sites.

service
237
shipping
202
This company responds to reviews on average within 1 day

Instant Feedback

5,689 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Michele B.
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Moon Stone Ring
September 14, 2024

I purchased a moon stone ring in silver and it's beautiful! The company shipped quickly and the ring is beautiful! I'll be purchasing from them again.

Date of experience: September 14, 2024
Ana J. Moon Magic Rep
over a year old

Hello Michele,

Thank you for your lovely review! We're delighted to hear you’re thrilled with your Moonstone ring and that it arrived quickly. We look forward to serving you again in the future! If you need any assistance, just let us know.

Kind regards,
Moon Magic

Arizona
1 review
0 helpful votes
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A giant leap
September 14, 2024
Updated review

I picked out a 3 ring set for my wife and it was even more beautiful in person. After about a week, 1 of the rings had a gem come loose and out it came. The customer service was leaps and bounds ahead of what I thought would be the best outcome. A replacement arrived within a couple of days with a personal letter of apology and discounts on more cool jewelry in the future. Great products, creative designs, and people that actually listen and care.

Date of experience: September 14, 2024
Marina R. Moon Magic Rep
over a year old

Hello Eric,

Thank you for sharing your experience! We're so glad to hear you loved the ring set and that our team could assist you so quickly. Your kind words mean a lot to us, and we’re thrilled to have you as part of the Moon Magic family. We look forward to helping you find more beautiful pieces in the future!

Kind regards,
Moon Magic


Love the look and vibe of the whole line
November 2, 2021
Previous review

Love the look and vibe of the whole line.

Date of experience: November 2, 2021
California
1 review
0 helpful votes
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Seriously obsessed!
September 14, 2024

Seriously obsessed! My first ring from Moon Magic was Moonstone Flourish, and I just recently tried their new floating design, the invisible band gives it this cool, magical vibe. Beautiful craftsmanship and the energy of these stones is simply amazing!

Date of experience: September 14, 2024
Ana J. Moon Magic Rep
over a year old

Hello Svitlana,

We’re thrilled to hear you’re obsessed with your rings! 🌟 It’s wonderful to know you’re enjoying the unique design and craftsmanship of our pieces. Thank you for your kind words and enthusiasm—we’re so glad the energy of the stones is resonating with you. If you ever need anything, we’re here to help!

Kind regards,
Moon Magic

New Jersey
1 review
0 helpful votes
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Necklace is pretty
September 13, 2024

I ordered a necklace online that was on sale and final sale. I am happy with the products although it did take a little long to get here. It arrived in perfect condition and I would not want to return it anyway.

Date of experience: September 13, 2024
Ana J. Moon Magic Rep
over a year old

Hello Cara,

Thank you for your feedback! We’re delighted to hear that you’re happy with the necklace and that it arrived in perfect condition. We appreciate your patience with the shipping time and are glad it was worth the wait. If you have any more questions or need assistance, feel free to reach out!

Kind regards,
Moon Magic

New York
2 reviews
0 helpful votes
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Love it
September 13, 2024

It's unique jewelry. I love the floating rings! It is beautifully made and easy to wear!

Date of experience: September 13, 2024
Ana J. Moon Magic Rep
over a year old

Hello Gruet,

Thank you so much for your kind words! We're thrilled to hear that you love the floating rings and find our jewelry both beautifully made and easy to wear. Your satisfaction means the world to us!

Kind regards,
Moon Magic

Greece
1 review
0 helpful votes
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I ordered Necklace with 18k 345€ and i got from you one necklace don't worth 2$, i don't know what to have if i return maybe they will keep the money and jewelry

Date of experience: September 13, 2024
Ana J. Moon Magic Rep
over a year old

Hello there,

We appreciate you taking the time to leave us a review. We are sorry that you are not satisfied with your experience. Unfortunately, the order number provided is not one of ours, and we are unfortunately unable to check all the details, please feel free to reconnect with our Customer Support Team so that we can investigate it further.

Kind Regards,
Moon Magic

Germany
1 review
0 helpful votes
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I Love Moon Magic!
September 11, 2024

I own several Moon Magic items and I wear them daily. I always receive compliments even from strangers! Whenever I need help, the customer support team is very polite and helpful. Definitely 5 stars!

Date of experience: September 11, 2024
Marina R. Moon Magic Rep
over a year old

Hello Sarah,

Thank you for the glowing review! We’re delighted to hear you love your Moon Magic pieces and receive so many compliments. We’re always here to help and appreciate your 5-star support!

Kind regards,
Moon Magic

Colorado
1 review
0 helpful votes
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Jewelry
September 10, 2024

Beautifully made, high quality, would recommend to friends!

Date of experience: September 10, 2024
Marina R. Moon Magic Rep
over a year old

Hello Carol,

Thank you for your kind words! We’re thrilled you found us and are so pleased with the quality of your purchase. We appreciate your recommendation and look forward to serving you and your friends in the future!

Kind regards,
Moon Magic

New Zealand
1 review
0 helpful votes
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Fabulous ring
September 10, 2024

Easy, quick service. Would recommend. Ring has had lots of compliments.

Date of experience: September 10, 2024
Marina R. Moon Magic Rep
over a year old

Hello Linda,

Thank you for the great feedback! We're delighted to hear you’re loving your ring and that it's getting so many compliments. We appreciate your recommendation and are glad our pricing and design caught your eye.

Kind regards,
Moon Magic

Israel
1 review
0 helpful votes
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Nofar trabelsi
September 10, 2024

I am excited every day to wear the jewelry I purchased from Magem Yareh, the quality, beauty and professionalism are visible for all to see.
I am really happy that I purchased the moonstone necklace - it is very glamorous and unique.
I am very satisfied with the care of the Moonstone team regarding whether I am satisfied with the purchase, how it can be improved, simply amazing!

Date of experience: September 10, 2024
Marina R. Moon Magic Rep
over a year old

Hello Nofar,

Thank you so much for your glowing review! We’re thrilled that you’re enjoying your moonstone necklace and appreciate our team’s efforts. Your satisfaction and excitement mean the world to us. We look forward to delighting you with more unique pieces in the future!

Kind regards,
Moon Magic

Greece
1 review
0 helpful votes
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Magic experience
September 10, 2024

I love the brand. High quality, affordable prices. I will buy again…

Date of experience: September 10, 2024
Marina R. Moon Magic Rep
over a year old

Hello Sophia,

Thank you for your kind words! We're thrilled you love our jewelry and find it both high-quality and affordable. We can't wait to have you shop with us again!

Kind regards,
Moon Magic

Massachusetts
1 review
0 helpful votes
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There were some bumps on the road to get a ruby necklace delivered to me in Europe. These bumps were not in Moon Magics control, yet they supported me through the journey and I got help all the way. The gift was much appreciated by my fiancée. Thank you Moon Magic!

Date of experience: September 10, 2024
Marina R. Moon Magic Rep
over a year old

Hello Ado,

Thank you for your wonderful feedback! We're delighted to hear that despite the delivery challenges, we could support you and that your fiancée loved the necklace. Your satisfaction means a lot to us.
Thank you for choosing Moon Magic!

Kind regards,
Moon Magic

Pennsylvania
1 review
0 helpful votes
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Love 💕
September 10, 2024

I've ordered a few pieces from moon magic and I can't say enough about the jewelry! I love everything!

Date of experience: September 10, 2024
Marina R. Moon Magic Rep
over a year old

Hello Marguerite,

We’re so glad you took a chance on us and that you’re loving your pieces! Your enthusiasm means the world to us. Thank you for your support and for sharing your experience!

Kind regards,
Moon Magic

Israel
1 review
0 helpful votes
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High quality
September 10, 2024

The quality of the jewelry is very high, worth the price! And the fast shipping was great!

Date of experience: September 10, 2024
Marina R. Moon Magic Rep
over a year old

Hello Limor,

Thank you so much for your kind words! We're thrilled you love the quality and unique designs of our jewelry. We look forward to serving you again soon!

Kind regards,
Moon Magic

Jamaica
1 review
0 helpful votes
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Great customer service
September 9, 2024

My experience with Moon Magic was great. Their response time is fast, they're helpful, and they have the most gorgeous jewelry. Love all my pieces!

Date of experience: September 9, 2024
Marina R. Moon Magic Rep
over a year old

Hello Chantelle,

Thank you so much for your wonderful review! We're thrilled to hear that you’re enjoying your pieces and that you had a great experience with our customer service. We look forward to serving you again!

Kind regards,
Moon Magic

GB
1 review
0 helpful votes
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Beautiful piece; good customer service
September 9, 2024

I ordered a ring from MoonMagic that ended up being too big. I contacted customer service to exchange it for a smaller size. I did have to post the first one back to the US (didn't realised even though tried to do research first, that they are based in US) and then the replacement ring was arranged. I had to pay for the postage to send first one back and had to pay duty/customs for new one (this was covered on original purchase).

Inna in customer service was amazing! Really helpful and communicative through the whole process. Thank you Inna!

I received my new ring it fits perfectly and looks beautiful! I love my purchase and while the exchange process took a couple of weeks it was a smooth process throughout! Thank you team

Date of experience: September 9, 2024
Marina R. Moon Magic Rep
over a year old

Hello Sian,

Thank you so much for your lovely feedback! We're delighted to hear that you’re happy with your ring and that our service met your expectations. Thanks again for your support, and enjoy your beautiful new ring!

Kind regards,
Moon Magic

Ireland
1 review
0 helpful votes
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Recommended by colleague
September 9, 2024

Saw the jewelry on my colleague and was honestly impressed with the gemstone shimmer. Didn't know anything about gems before I found you guys but fell for the look and the meaning of them stones.
Was a bit skeptical if my purchase would turn out as nicely but can honestly say: 10/10.

Only shipping took a bit longer than I thought.

Besides that I'm really happy & will be back for christmas at the latest lol

Date of experience: September 8, 2024
Marina R. Moon Magic Rep
over a year old

Dear Laura,

Thank you so much for your wonderful review! We look forward to serving you again for your Christmas shopping!

Kind regards,
Moon Magic

Germany
1 review
0 helpful votes
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Stunning Jewelry
September 6, 2024
Updated review

I'm a returning customer and absolutely love Moon Magic jewelry! The pieces are stunning, and while shipping can take a bit longer since I often handmade to order items, it's worth the wait. It never bothers me because I know the quality is top-notch. I always shop with confidence, and I'll definitely keep coming back! Sometimes I have to just stop myself from adding every single jewelry from their website to my cart lol 😄

Date of experience: September 6, 2024
Marina R. Moon Magic Rep
over a year old

Hello Ashley,

Thank you so much for your wonderful review! We’re thrilled to hear you love Moon Magic and appreciate the quality of our handmade pieces. Your support means the world to us, and we're glad you find the wait worth it. If you ever need help with your cart, feel free to reach out! ✨

Kind regards,
Moon Magic


Stunning Jewelry
September 6, 2024
Previous review

I'm a returning customer and absolutely love Moon Magic! The jewelry is stunning and while shipping can take a bit longer since I often choose pre-orders or items which are handmade after placing the order, it's worth the wait! It doesn't bother me as I know the quality is too-notch. I always shop with confidence and sometimes I just need to stop myself from adding everything to my cart lol 😁

Date of experience: September 6, 2024
New Jersey
1 review
1 helpful vote
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So happy with my new jewelry!
September 5, 2024
Updated review

I couldn't be happier with my recent purchase! This was my first order, and I was a bit nervous, but now I'll definitely be ordering more. The gemstones are even more stunning in person—they have this incredible sparkle that catches the light beautifully. Plus, the packaging is so cute and detailed! I might start ordering some xmas gifts here already 🤭

Date of experience: September 5, 2024
Marina R. Moon Magic Rep
over a year old

Hello Mia,

Thank you so much for your lovely review! We’re thrilled to hear that you’re delighted with your jewelry and the packaging. We can’t wait to help with your Christmas gifts! 😊

Kind regards,
Moon Magic


Beyond impressed!
September 5, 2024
Previous review

I recently purchased from this jewelry brand and I am beyond impressed! I was a bit nervous at first since it was my first time ordering, but honestly, I couldn't be happier. I had some trouble picking my size, but their support team was incredibly helpful and patient. The quality of the gems is outstanding, and the packaging is so cute and detailed! I'm already creating a wishlist for my next birthday gifts :D

Date of experience: September 5, 2024
Poland
1 review
1 helpful vote
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Numerology Report
September 4, 2024

When reading my personal numerology report, I was truly impressed. To me it looks like it was written by someone who knows me from the childhood. Most important, I seem to find the path in my life to follow and realized the things I can and want to improve. It's really something I would recomment to order!

Date of experience: September 4, 2024
Marina R. Moon Magic Rep
over a year old

Hello Alina,

Thank you for sharing your experience! We’re delighted to hear that your Eden Hoops are still shining brightly and that you’re pleased with their quality. It’s great to know our materials and craftsmanship are meeting your expectations. If you ever need any assistance or have more feedback, we’re here to help!

Kind regards,
Moon Magic