MonsterReviews 123

Keep this name Aksa Begum. She is a true fraudulent person. Never believe what she says about resume service. Monster gulf don't exist they are a Bunch of Indian rogues. Don't pay them a penny. Definitely, you will lose it. Remember the name Aksa Begum.

I've been using job search sites such as monster.com for a few weeks. I don't really have a problem about the leads they send, but I have substantial problems with customer service. I have a question for them that they could probably answer in 10 seconds. I can't find help online - help is only geared to employers. Likewise, the "support" from the website is geared only to employers. If you call customer service and say "job seeker," you get hung up on automatically after telling you to go to the website. Monster and other like services can only stay alive by having a substantial amount of employer customers. I totally get that. And maybe it is more important than job seekers. I even get that. But there is absolutely no help for job seekers. None. I couldn't even find a chat option. While employers pay the bills (again, I get that), but Monster and other similar services can't get employers without job seekers. Zip Recruiter is my favorite, followed by Indeed. At least you can get assistance from them if you need it.

Posted a job. Used their "free trial" thing to test our their services. The day before my free trial expired I went to go into my account to cancel it since I wasn't getting any applicants, and I truly did not like the interface and website of everything. It was a bad trial and bad service.
It would not allow to log in. My chrome browser is 100% updated, I have a 1 year old PC, and I tried on my brand new iPhone via 2 fully updated browsers.
After trying a hundred different ways, I tried the "forgot password" function, in which it kept telling me I would receive an email with reset instructions. After doing that a hundred times I did not receive the email to reset. BUT, the entire time I kept received multiple kinds of marketing emails from Monster. So, nothing wrong with my email.
Low and behold I get charged $200 or so for going beyond my free trial. Before during and after I tried customer service a hundred times and wasted probably 12 hours of my time. Had to end up canceling my credit card, and then 4 months later got a letter from monster saying the charges were credited.
I did more than my part with extremely precise detail and they blatantly failed over and over again.
I think they did it on purpose hoping I wouldn't fight it and pay.
Don't waste your time. Indeed.com is 100 times better in every category and way.

Once I signed with them they kept calling me twice a day to explain to me the benefits of the premium membership (paid service), Once I subscribed and paid... that it... no more calls, no more follow up
Called them twice to see any update they promise to check and come back... never did
SCAM... DON'T USE THEIR SERVICE

Candidates are fooled because once you register paying the Subscription, you will get calls from Companies/ Consultants for a different Job Role with salary of ten times less which you mentioned in your current CTC... Very surprising... no one is there to listen and rectify or refund once paid. Vidyalall VT- *******238, *******986. Email- *******@gmail.com

Monster changed the site in the middle of a pandemic. They lost all my job search history. I am lucky I backed it all up, turned it into a pdf. But people that needed it to show they were looking for a job just got slashed across the face on this screwing up.
It's just data don't tell me you lost a data table - BS - You dropped it in the code. Monster was the best - Now I use a much better resource, like DICE.

We were contacted by a Monster.com rep who gave a great deal, $289 for two weeks advertising.
I agreed and we gave it a try. Already while setting up, we ran into a problem, as it did not let us specify the region where we wanted to advertise, when I called, they said, it will be visible nationwide.
So we posted and two days later we had 0 replies, while with the same ad we have over 200 replies with Indeed, in the same two days. So, we tried to locate our ad, pretending we were looking for a job. WE COULD NOT LOCATE OUR JOB POSTING. When I contacted the rep he said, well, we cannot guarantee that anybody will apply for the job. OK I get that, but we are unable to locate our job offer! So I cancelled, and removed the ad that I posted, and refused to pay, to us it seems the job was never posted. Now they are sending a collection agency to get the money, and I will probably pay, just to get them off our back.
They could have at least offered to try to repost it in a way that we would find our ad. My advise, stay away from Monster.com, until the spruce up their act.

After a month of signing up for the package (CV Cover letter connections to relevant recruiters etc...) nothing which was promised has been done:
- My CV still isn't updated. The first version was a 3 pages long CV with terrible format (from my 2 pages original version), the second version was my old CV with a different colour and not a single change in the content
- the cover letter could have been done by an automation service and is not addressing my work search
- I haven't received any relevant leads or connection in my search but a lot of offers in markets I wasn't interested in for job that don't event remotely are related to my profile
- I keep receiving call at 5AM because no one seems to understand I am based in Europe
The list goes on and on!
- My profile isn't up to date online as promised

I keep asking for a refund but no one seems to get the time to answer my request... except to say "we don't do refund!" well if a company don't delivery the bear minimum is giving a refund!

I am one who put reviews for good service as well, so I am not being in reasonable here but they could have done only better than what the do as a part of the customer service. Payment is big issue. Wish they had good employer payment portal and do it without interacting with customer service folks.

Monster willingly posts jobs that don't exist. The jobs have links to ads, customer service is non-existent. I've used chat, phone, email, social media, you name it. Their service is set up entirely to make them money, not to connect employers with candidates. It's truly a ripoff for everyone. Maybe the IRS will take notice.

Monster.com is a very spammy site. I signed up to find jobs after COVID hit and I was laid off. Instead of helping with the job search, it instead sent me emails after emails after emails of not related jobs. I dunno how they are even surviving.

Stay away, Use other sites to find a job!

Submitting my application through Monster and allowing for my information to be seen by other "recruiters" was probably the worst decision I made in my job seeking process. Every week I receive at least two emails and two phone calls about a job that apparently I applied to but need to "sign a confirmation letter" so that they can give their boss my resume (as if that's not public information). This website has opened up my information to scammers and now I have to deal with it weekly. Thanks a lot. (middle finger emoji)

Before signing, sales person promised everything was possible. My request was to check payment ability prior to consent for services. I was told no problem: sign first. I was helping someone else post a job, but the catch was that it was an overseas card. If unable to process payment via that method, we couldn't continue the agreement. Salesperson (Esperanza Vergara) said she understood. Made me sign under promise that my request was understood. To my regret, I realized that once signed, there was no going back and I was held responsible. The salesperson denied all agreements, said that I had signed so I had to pay. Beware this was within the same week of the agreement. Their contract makes you renounce all your rights, and overrides Quebec s basic right to stop a contract within the time allowed by law. I was caught for a year with a service that deceived me from the start, and instead of providing customer service I was threatened; she said they would send a collection agency. Then she vanished and abandoned me to the accounts dept. Then the legal, collection etc etc. A lawyer called and disregarded all the lawful actions I undertook within the lawful time in my province and country. It been half a year and this nightmare continues. Do not sign a contract, so not buy long term services... You will waste your money and time - once the sale is done, the seller gets her commission and you are thrown into a hole. It s been such a stressful situation, it has affected me psychologically, my family and has had a negative impact in my studies and my life overall. Being threatened to be taken to court just for someone to make a commission - it is just not worth it-

I made the huge mistake of paying them for resume builder and resume promotion services. They are nothing but a scam!
- they make some substandard resume and make you go back and forth 20 times. By then you're fedup and decide to do it yourself anyways
- they dont promote your resume to anyone except scam companies who start calling you for more payment
- they sell your details to other scamsters who lure you to apply for foreign countries' immigration by paying again!