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MoneyKey

4.6

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From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 13 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Andrea G
July 31, 2017

Todo estuvo facil con la senora Andrea, no hay mas que anadir, muy profesional, paciencia, educacion, como maestra para guiarme es numero uno.

Date of experience: July 30, 2017
Texas
1 review
0 helpful votes
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I needed help to get caught up with a bill and moneykey was there to save the day. I applied online and shortly afterwards i was approved, therefore the funds I needed were on time to help me.

Date of experience: July 30, 2017
Ohio
1 review
0 helpful votes
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It was Saturday morning when I applied. He was very patient waiting on computers because my internet was acting up and every helpful.

Date of experience: July 29, 2017
Texas
1 review
0 helpful votes
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I've used this company for a year now when I definitely in a financial pinch. They are easy to work with and very courteous. They follow up with you if you want to add more towards your payment without you having to call them. I just spoke with a rep Renee and she was very knowledgeable and patience with me.

Date of experience: July 28, 2017
Georgia
1 review
0 helpful votes
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Fast approval
July 28, 2017

Great customer service, easy application, affordable monthly payments. I thought interest was too high but when I applied, my credit score was poor so I'm grateful for being approved! Thanks!

Date of experience: July 28, 2017
Mississippi
1 review
0 helpful votes
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I highly recommend MoneyKey! They are always very helpful and friendly they work with you on payments if need be. I'm always satisfied. Thank you!

Date of experience: July 27, 2017
Texas
1 review
0 helpful votes
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Excellent service!
July 28, 2017

Shania took the time to listen to my concern and was able to provide the best option for my situation.

Date of experience: July 27, 2017
California
1 review
0 helpful votes
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Excellent
July 28, 2017

Excellent experience with Renee. S customer service rep who handled my issue. I myself am a call center director and would be more then proud to have her be apart of my call center team. Knowledgeable, Friendly and made sure everything was taken care of even stayed on the phone with me to walk me through my signed documents to make sure they went though just so that I'm able to receive my funds bay Friday, July, 28th, 2017. Thank you again Renee. S I hope your managers print this out and stick this message on your Good News Wall or even in your file.

Date of experience: July 27, 2017
Utah
1 review
6 helpful votes
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I applied for and was approved for $650. Then shortly after, I recieved an e-mail telling me to call them to finalize it. On that call, I spoke with a woman. Then got second e-mail saying I needed to call back a 2nd time. Spoke to a man. Everything was approved but I asked him for a longer payback plan for lower monthly payments and he said they could do that once the money was in the bank. Well, I called back today I was told that isn't true. Might as well of just called me a liar. Thankfully, I have a Lawyer in my family and am going to take immediate action. AVOID this company at all costs. Nothing. But scammers who are ready and willing to lie to and take advantage of people who are in a tight financial situation.

Date of experience: July 26, 2017
Management T. — MoneyKey Rep
over a year old

Hello Christy,
Thank you for writing to us. We are looking into your review and will reach out to address your concerns separately. In the meantime, if you have any further questions, please feel free to reach us at 866-252-5578 ext. 3176 or email us at [email protected]. Thank you for choosing MoneyKey.

Ohio
2 reviews
0 helpful votes
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I have worked with you all on and off for several years and I've always been pleased. I especially like the pay back options as they are the best in the business. Today my rating went beyond 5 star because of Stephenie Alvarado! She was delightful, personable and very professional! Thank you!

Date of experience: July 25, 2017
Ohio
1 review
0 helpful votes
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Very satisfied with the service and the loan was explained to me in full. The service rep was very knowledgeable about the entire process

Date of experience: July 25, 2017
Texas
1 review
0 helpful votes
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Excellent
July 25, 2017

The representative was polite and she help me with my loan I ask for without any problem. Her customer skills is wonderful. She help with with my loan with a breeze. I don't have any bad complaint about her at all.

Date of experience: July 25, 2017
Texas
1 review
0 helpful votes
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I want to let you know Mireya was very helpful today she deserves a raise couldn't have made it without her thank you Cheryl J

Date of experience: July 24, 2017
Alabama
1 review
0 helpful votes
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My customer service rep was so helpful. I am disabled and have a hard time with computers and he walked thru the whole process with me and I was having phone issues and some other problems but he made sure I had everything I needed to secure my Loan. He is an asset to your company. Moneykey is easy to work with and seems to be a good company.
This is my first time using them
Thank you.

Date of experience: July 22, 2017
Texas
1 review
0 helpful votes
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She did an excellent job and was very thorough explaining the process to me! Friendly and very professional she even called me back when my phone dropped the call.

Date of experience: July 21, 2017
Nebraska
1 review
0 helpful votes
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The Moneykey team members are Knowles and professional. I will recommend to friends and family. They go above and beyond to fit the needs of their clients.

Date of experience: July 21, 2017
Florida
1 review
0 helpful votes
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Stephanie
July 21, 2017

There has been very few times that I have enjoyed talking to someone about business as I did with Stephanie. Very helpful and treated me as a person instead of just a number. Super nice. Great employee for sure

Date of experience: July 21, 2017
New York
1 review
0 helpful votes
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Best company that cares about their clients. Highly recommended. Made the process very smooth and always stay positive

Date of experience: July 20, 2017
Pennsylvania
1 review
0 helpful votes
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I spoke with Tashi Y and she was extremely helpful and patient. She went over and beyond to help me. We spent almost an hour on phone call and she was just kind and patient. I appreciated her for her help.

Date of experience: July 20, 2017
Texas
1 review
0 helpful votes
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Everything fell apart at once and the bank could not help. I only needed a small amount of money. Klidi worked with me -I am a returning customer- and all was done in less than 20 minutes. The money will be in my account in the morning. They were life savers. Thanks so much. Adele C.

Date of experience: July 19, 2017