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From the business
Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great knowledge about the loan payoff process and exceptional customer service. I will continue to borrow from the company as long as the customer service stays great.
I was to receive a small loan from money key the gentleman I talked to on Friday said you were approved and I was sent an email stating that got everything was fine until Saturday afternoon when I had an email sent to me that said my phone number was incorrect I had to contact them to correct it. As it being Saturday afternoon of course the bank was closed and at point I had thought I was done. I needed the money in my account by monday. I was stranded and was my only hope at that point. I was very upset and didn't know what to do. Luckley they where open on Sunday and got a person in customer service by the name of Brittany. She was helping me all she could to make this happen. I give her a 5. The other guy a 1.
All I can say at this point is a hope everything goes well and I can get home tomorrow. Wish me luck!
Stephanie Alvarado is both personal and professional. I really appreciate how she handled my loan. MoneyKey has an asset in her tenure. Thank you
Excellent and professional customer service provided. Thank you for your quick and efficient service.
Claudia listened to the issue and gave me a direct answer and made sure that I understood it. Well done.
Kristen was polite and professional just was on hold for a long time. Kristen went threw all documents and was very professional she made the wait more barable. When we got diconnected she called right back.
2nd time here and I have great customer service experience. The only thing is if it is an emergency loan I would love to have the money right away and not the next day.
Komal is an awesome human being and Customer Care should've priudtk haveher as a worker. She was helpful, easy to understand, she answered every question I had and she was patient with me, she gave me a courtesy call afterward to let me know I was approved and I am grateful she did because it made my day a whole lot easier. Thank you Komal and Customer Care for unloading the boldest on my shoulders! I can breath now
They made an exception to help me get a loan when I really needed it. Was so thankful for them working with me. Will definitely return business.
From the began it was easy, I could understand everyone I talked to and they didn't mind explaining things if needed!
Alexandra D was exceptionally pleasant to work with and explained everything in detail. Was able to ask questions and received the answers needed. Valuable asset to the company. Alexandra made you feel welcomed and appreciated business.
Mike H
Claudia P provided EXCELLENT CUSTOMER SERVICE to me. She made me feel so important and she was always there when I needed her. I felt like a valued customer. Great Job Claudia Pedroso!
Mireya provided excellent customer service to me. She made me feel like a valued customer. Thank you.
Kristen was not only professional but patient and kind. No one ever likes to HAVE TO take out a loan and I appreciated her kindness. She is a valuable asset to your company. I did tell a colleague the same day I qualified for my loan and finished the paperwork, and she is already calling for help as well. Thank you!
While i was on the phone with Mireya Rojas she stayed and helped me when i was having a hard time trying to sign my loan agreement and was very polite and helpful im glad she was there when i needed help,,,
I wish i could meet her in person to thank her and i believe she should get a raise
Kristen was terrific. Very helpful and explained the process perfectly. She was also patient during the bank verification process. I would recommend MoneyKey to anyone looking for a short term loan solution which takes minutes to complete.
Andrea offered Excellent service, patient, clear communication and very helpful. She was friendly as well
I Was in a bind for cash to take care of three items till my next check, looked around, checked out sites, when they contacted me, all details were brought forward and explained. This was truly a surprise. I give you 5 stars with no problems, the rate was a little high, but heres the thing-lapse or payup. Ichoose to go with money key, and when I get paid in full with them, if need comes again, yes I will apply. Good job and thanks much.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for writing to us. We appreciate the feedback and we apologize for your experience, if you require further assistance please do not hesitate to contact us at 1-866-255-1668. Thank you.