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From the business
Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.
MoneyKey Reviews Summary
MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Agent was very helpful polite, she also made the experience very simple, it was fast and easy she made things go smooth and very professional
After two customer service reps confirmed that I only had 2 payments left, I was then charged after making my "final" payment. I called to request a refund and I was told that I have payments clear throughout the remainder of the year. $1500 dollar payback on a $500 loan! Smh. SCAMMERS. Use their services at your own risk.
She is very good at the the job and i wish that she will always do the same with others. Very helpful on the what she is doing. For the person that she is working at the time telling what is going on. The experience her was greet.
Awesome help, very professional. Walked me through all the steps. Connected with my bank to verify information, while I was on the line. Felt good to know that I am treated with resoect.
The lady who helped me was wonderful.it took like under 10 min from start to finish. I really needed this loan abd she made sure to get it for me. I really appreciate it
Well done, good job! It went very smoothly and accurate.
Everything was easy and quick had no problems at all! The date of the loan was corrected
Andrea G did a fantastic job getting my loan approved I would highly recommend her and Money key. Andrea was very helpful and i would give her and money key a five star ratting.
She answered my questions and took the time to explain my loan... She was awesome and very understanding.
It had been a while since I had applied for a loan and there were quite a few changes but Marina was great about walking me thru everything. Thank you
Great job Reggie, you made my experience great is being a client with you all. I would consider you all again in the future.
Ayan contacted me even before the application was done processing.
She was great. My only concern is that she spoke a little fast. I know theres alot to say in such a short time. She was great!
Thank you
The phone agent gave great customer service. All of my questions were answered in a timely manner with patience. She also carried consistent business character throught the call for the loan process.
She was quick, very polite, and effective. Job done very well. 5 star service! All companies need a solid performer like her!
Andrea is the BEST! Her kindness and knowledge in helping me secure another loan is unmatched! THANK YOU SO MUCH!
I receive excellent service from MoneyKey, and the agent Malyun who help me was very polite, patient and knowledgeable. She explained in detail all the breakdowns as well as the payback APR and examples of payback earlier principle amounts.
During my Initial call, while the phone connection (s) weren't the greatest, the Agent Patrick was extremely patient and kind, I called back as requested, that call left me very frustrated. However, in chatting with Cassandra, she helped me with details and in general also she was thorough with her responses. Tremendous help. I did receive a follow-up phone call from Vanessa, who was equally thorough & wonderful. Thank you Money Key for those named, they gave excellent customer service and definitely deserve abonus
Helpful and explained very well. Hope negative reviews are only infrequent. I didn't have a bad experience so far. Hope they take payments as stated they would. I'm prepared to pay off soon. Short term loan will help with credit improvements. Hope everything goes as planned.
I got into a short term financial jam and was helped by Patrick. He took the time to thoroughly explain my short term loan details to me and made this a no-hassle experience.
I felt like they tricked me and scammed me. They said I would have a total of 5 payments. Then I called a month later to pay it off and they said i have 11 payment. I borrow 400 and i thought my total payoff would be 550 or so. A 150 fee. But it was $810 fee i have to pay back 1200$ WOW WTF thats a 300% interest charge. They guy said only 5 payments then they said "no sir. It's in your contract" bull man. They are reviewing my case. But I'll just pay it off, but never ever ever borrowing for them again. Don't do it
Hello Richard,
Thank you for writing to us. We are glad we were able to address your concerns offline. If you require further assistance please do hesitate to contact us at 1-866-255-1668. We appreciate your feedback.
Thank you for choosing MoneyKey.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for writing to us. We are looking into your review and will reach out to address your concerns separately. In the meantime, if you have any further questions, please feel free to reach us at 866-252-5578 ext. 2123 or email us at [email protected]. Thank you for choosing MoneyKey.