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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 13 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Happy customer, I can't wait to get my funds. Bree was very rapid, accurate and friendly. I was at work and the longest it took was to get a bank representative on the line than anything else. Great job Bree, keep up the good work!

Date of experience: October 16, 2017
Ohio
1 review
0 helpful votes
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Tashi was great, she was very friendly and helpful. She was very efficient and explained all the loan details very well. Thank you Tashi for your excellent service!

Date of experience: October 16, 2017
Colorado
1 review
0 helpful votes
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Malyun took care of me very well Thank you.
She answered all my question completely.
Sincerely, Jim frenchcreekoutlet.com

Date of experience: October 16, 2017
Washington
1 review
1 helpful vote
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Good
October 17, 2017

They did great. Was very professional awesome people to work with. Need money so they gave it to me the following say was awesome

Date of experience: October 16, 2017
California
1 review
0 helpful votes
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Efficient
October 17, 2017

Tashi was quick and efficient. She got me on and off as quickly as she could.
She contacted the bank and quickly verified my payment and processed my reliant quickly.

Very nice gal!

Date of experience: October 16, 2017
Illinois
1 review
0 helpful votes
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Mireya R
October 17, 2017

Outstanding help this morning. I really appreciate her courtesy. I had a emergency situation, that your team was able to solve this morning for me.

Date of experience: October 16, 2017
Kansas
1 review
1 helpful vote
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It was very good
October 17, 2017

It was well done and explaned well. Trish took good care of it I am old, but could understand it very well.

Date of experience: October 16, 2017
Texas
1 review
0 helpful votes
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The agent was detailed in answering all the questions I had... I will recommend Money Key to my friends.

Date of experience: October 14, 2017
Ohio
1 review
0 helpful votes
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Very helpful
October 14, 2017

Very friendly customer service reps and easy company to use. Jelisa was very knowledgeable and professional. She made the whole process quick and as easy as it could be. Understanding the high interest rates, I would recommend them to anyone who is in a pinch and needs the money now!

Date of experience: October 14, 2017
Virginia
1 review
0 helpful votes
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Many thanks!
October 14, 2017

I had an emergency situation and thanks to marina I was able to secure a loan in minutes! I am very grateful for her excellent customer service!

Date of experience: October 13, 2017
Missouri
1 review
0 helpful votes
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This company is very easy to work with and is very friendly. Tayna was amazing! Very knowledgeable and informative. I would definitely recommend this company to all my family and friends

Date of experience: October 13, 2017
Ohio
1 review
0 helpful votes
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I was happy with my overall review of the terms and agreements for the terms and agreements. The service was excellent. The promptness was super.

Date of experience: October 12, 2017
New Mexico
1 review
0 helpful votes
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She was awesome!
October 12, 2017

Reggie was great, she explained everything so that I understand. It took less than 5 minutes to decide what amount was good when she explained it to me. She was awesome!

Date of experience: October 12, 2017
Texas
1 review
1 helpful vote
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Chris did a great job at helping in every way to get me where i need and provided all the info with patience and kindness. Recommend him and the company or simply ask for him.

Date of experience: October 11, 2017
Texas
1 review
1 helpful vote
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I give Monkey Key 100% and thanks for the loan where no one else would loan the money. Now I get to pay some bills that I could pay because I didn't have the money.

Date of experience: October 11, 2017
Pennsylvania
1 review
1 helpful vote
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Jill was a great employee and very knowledgeable about the process. She helped me with the application and with my smart phone at which I am a dummy so I give her a great thumb
Up. Theres just not enough room to raise praise for her. Thank you.

Date of experience: October 10, 2017
Texas
1 review
0 helpful votes
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Thank you
October 10, 2017

Thank you for the help it was badly need to take care of this emergency that came up with out warning

Date of experience: October 10, 2017
Texas
1 review
0 helpful votes
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Tasha was very helpful today in getting my loan. I really appreciate her help. She was very friendly and patient.

Date of experience: October 10, 2017
Ohio
3 reviews
0 helpful votes
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Show me the money
October 9, 2017

Went easier than I thought joan b was very helpful and polite. Very patient and made sure I understood everything.

Date of experience: October 9, 2017
Pennsylvania
1 review
0 helpful votes
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Very satisfied, I am very satisfied with Kadijha as being my customer representative, she really took time with me and her patience was very extrodinary.

Date of experience: October 7, 2017