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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 13 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Andrea
October 27, 2017

She did a great job. There nothing she did a great job. What else can I say but a great job she did. I will reach out to my friends to get a loan with money key

Date of experience: October 26, 2017
Ohio
1 review
0 helpful votes
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Wonderful
October 25, 2017

I love you guys! You have great customer service and getting a loan so easy! I would recommend you to every one!

Date of experience: October 24, 2017
Texas
1 review
0 helpful votes
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Samantha W is GREAT!
October 25, 2017

Quick and easy application and process. It's all written out and explained/read to you. Funds delivered the next day. I'm a repeat customer!

Date of experience: October 24, 2017
Texas
1 review
0 helpful votes
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Andrea g
October 23, 2017

This is my second loan with Moneykey and they don't check my credit and the process is really easy they had help me with 1000 dollars and the customer service from Andrea G is excellent.

Date of experience: October 23, 2017
Germany
1 review
2 helpful votes
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Slow
October 19, 2017

The Rep didnt leave a name or ID was a lil slow. I didn't get the e-signature to sign... But overall she was good i would have liked to have to been told welcome back to Moneykey... how can I help ypu today...

Date of experience: October 19, 2017
New Jersey
1 review
0 helpful votes
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Thank You
October 19, 2017

Awesome Job Cassondra was amazing! I Have never talked to someone as polite and just a amazing person and very knowledgeable. You are truly blessed to have her work for you

Date of experience: October 19, 2017
Texas
1 review
0 helpful votes
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Great Service
October 19, 2017

Great service from agent today. I was satisfied with the agent knowledge and help giving to obtain loan.

Date of experience: October 18, 2017
Colorado
1 review
0 helpful votes
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Excellent
October 19, 2017

I had a great experience through the process! The agent was very pleasant and nice. She was very helpful and attentive. She answered all question and was very knowledgeable.

Date of experience: October 18, 2017
Ohio
1 review
0 helpful votes
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Awesome
October 18, 2017

Rabab K. Was amazing! I jave never talked to someone as polite and just a amazing person and very knowledgable. You are truly blessed to have her work for you.

Date of experience: October 18, 2017
California
1 review
0 helpful votes
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Excellent service and patient and answered all my questions. Was very knowledgeable and took the time to explain my options.

Date of experience: October 18, 2017
Texas
1 review
0 helpful votes
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ANDREA G.
October 18, 2017

ANDREA G. DID A WONDERFUL JOB AND SHE WAS VERY PROFESSIONAL. I REALLY APPRECIATE HER HARD WORK IN MAKING SURE THAT I RECEIVED THE ULTIMATE CARE.

Date of experience: October 18, 2017
Ohio
1 review
0 helpful votes
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Joan b
October 18, 2017

She was nice and had a relaxing voice thank you for being great. Not that happy about what will have to be paid back but nice to know I have three days to figure it out.

Date of experience: October 18, 2017
Texas
1 review
0 helpful votes
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Best customer service yet. Very helpful! Very sweet took her time to make sure that I got my money the correct way

Date of experience: October 18, 2017
Texas
1 review
0 helpful votes
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Thanks
October 18, 2017

Simple process. Spoke with Hovhannes, very nice guy. Very easy process. Simple process. Spoke with Hovhannes.

Date of experience: October 17, 2017
Texas
1 review
0 helpful votes
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Service
October 18, 2017

He was really sweet. Hovhannes was really good help and if I'm approved then I'll definitely be back

Date of experience: October 17, 2017
Mississippi
1 review
0 helpful votes
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Great
October 18, 2017

I was affected by Harvey flooding and had some money saved, but have run aout of it. I needed to see how I could get some help and she was able to wave my interests for this month.

Date of experience: October 17, 2017
Ohio
1 review
0 helpful votes
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I am satisfied
October 18, 2017

Great customer service was very helpful and understanding answered all my questions was fast easy and short. Will recommend to others

Date of experience: October 17, 2017
Ohio
1 review
0 helpful votes
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Great
October 18, 2017

Malyun ws absolutely amazing she worded hard to help get this done for me! She had great customer service and was very Patient!

Date of experience: October 17, 2017
Ohio
1 review
0 helpful votes
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Hovhannes H
October 17, 2017

Great consumer service! Very helpful and extremely funny. Did a great job getting me the loan I deserved!

Date of experience: October 16, 2017
Texas
1 review
1 helpful vote
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Great customer service!
October 17, 2017

Great customer service! The representative explained all the information very well. I was very satisfied with the help I received.

Date of experience: October 16, 2017